Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.
Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
Level: 3
Department: COO – Business Risk
Location: Southampton, Untied Kingdom (Hybrid: 2-3 days per week in office)
Contract Type: Permanent
Regulated/Non-Regulated: Non-Regulated
We are looking for a Governance, Risk & Compliance (GRC) Analyst to join our COO Business Risk and Governance team within Quilter’s wider COO function.
This role supports the governance, risk and compliance agenda by helping to embed Quilter’s enterprise and operational risk management frameworks, support informed decision-making and promote a positive risk culture aligned to the Group COO’s SMCR responsibilities.
Working closely with colleagues, stakeholders and outsourced partners, you will support GRC activity across the COO function and help strengthen the control environment.
Key responsibilities include:
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Supporting COO first line of defence colleagues with GRC activity, queries and regulatory requests.
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Helping to implement, embed and improve Quilter’s risk management frameworks.
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Providing analysis, insight, briefings, reports and presentations to support effective decision-making.
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Keeping up to date with industry, regulatory and Quilter methodology changes, and helping colleagues understand key requirements.
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Identifying opportunities to improve processes, increase efficiency, add value and enhance client outcomes.
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Supporting change activity in line with Quilter’s risk and governance framework.
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Building effective working relationships across business areas, central functions, 2nd Line Risk, Internal Audit and external partners.
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Supporting related framework activity where required, including Supplier Due Diligence, Consumer Duty, Operational Resilience, Business Developed Applications and SMCR.
You will also build knowledge in one or more of the following areas:
Risk & Compliance
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Supporting assigned risk areas, including risk identification, assessment, documentation, mitigation, escalation and reporting.
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Monitoring risk exceptions, control deviations, mitigating actions and risk events to help ensure these are managed in line with policy.
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Helping to strengthen the control environment through control improvement activity, management actions and assurance over control effectiveness.
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Supporting oversight of risk management activity across internal teams and relevant third-party providers.
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Contributing to quarterly RCSA activity, including risk and control reviews and reporting.
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Supporting audit activity, annual artefact reviews and Group Policy Attestation processes, including governance of related actions.
Assurance & Frameworks
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Supporting oversight and monitoring activity in line with the COO Assurance plan.
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Reviewing and testing processes and controls to provide assurance over the effectiveness of the control environment.
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Working with subject matter experts to identify solutions, remediation activity and continuous improvement opportunities.
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Maintaining clear documentation of findings, methodologies and recommendations.
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Preparing clear reports, communicating findings and tracking recommended actions through to closure.
Governance & Reporting
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Producing clear, accurate and insightful reporting for management and governance forums.
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Contributing to GRC metrics, data and reporting, including opportunities to improve coverage and automation.
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Supporting MI extraction, consolidation, data validation and governance reporting.
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Helping to ensure functional governance meets company and regulatory requirements, including SMCR.
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Co-ordinating governance processes and committee support, including agendas, forward plans, meeting materials, actions and records.
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Maintaining accurate governance records, including tracking papers for ExCo and Board-level forums.
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Supporting Corporate Governance requirements and the delivery of Board, Committee and ad-hoc deep dive papers across the function.
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Full training will be provided to help you build your knowledge and confidence in the role.
Consumer Duty
Whilst this isn’t a directly customer facing role, the duties you will perform support overall positive outcomes for our customers by enabling our leaders to make informed decisions which balance the trade-off between risk and reward and ensure regulatory compliance. This contributes to improved services, customer centric outcomes, stability, responsiveness and overall customer satisfaction.
Our ideal candidate will be a highly motivated individual, who is adaptable, can work autonomously and deliver against tight deadlines. You will embrace change and initiate new and better ways of working to deliver positive customer outcomes. You’ll have a keen eye for detail, enjoy investigating and solving problems, and be inquisitive by nature. Ideally you will be delivery focused, with high energy and drive, and poses the ability to work well on your own or within a team.
Developing strong planning, analytical, and communication skills (both verbal and written) will enable you to be successful in this role. You will be working collaboratively with colleagues from across the business and our outsourced partners to achieve shared objectives, and your open and clear communication skills will help to build relationships and influence across all levels.
Having existing knowledge and experience in using the Microsoft Package including Word and Excel will be advantageous as will the ability to able to use data and metrics to drive actions, there will be opportunities to develop and enhance these skills in the role. You will be keen to develop your own capability, looking outward to keep up to date with industry advances and utilise your knowledge to support the delivery of new and innovative solutions.
You will have experience of working in a financial services environment and ideally will possess an understanding of the operational activities undertaken with the Affluent business unit or be keen to develop your understanding in this area. Prior knowledge and experience of risk management practices, as well as knowledge of relevant regulatory bodies and associated principles, such as CASS and COBS, would be advantageous.
You will demonstrate credibility, professionalism and strong personal integrity and act as a role model for the Quilter values.
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Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
