We are currently recruiting a Telecoms Administrator to join our friendly Head Office team in Stockport. This is a busy and responsible role, ideal for someone with an organised approach to problem-solving who can provide great customer service. You will coordinate the purchasing and management of telecoms for the organisation, including mobiles, landlines and broadband. This will require a confident individual who is proactive in identifying and following up faults, user problems and billing issues. You will be accountable for your own caseload whist working flexibly as part of a wider team.
In addition, you will provide first-line support for basic IT and connectivity issues. This will include setting up and maintaining networked printers, troubleshooting Wi-Fi and connectivity problems, and liaising with external suppliers or internal teams where required to ensure issues are resolved efficiently.
Prior experience in a customer service, administrative or person-facing role is essential. This is an ideal position for a trainee, graduate or telecoms engineer with a genuine interest in telecommunications. You will have the ability to input data accurately and maintain up to date records. A good standard of numeracy and literacy is required and you must be competent in IT, including excel and maintaining a database.
If you want to find out more about the role please contact Laura Tebble by emailing [email protected].
Benefits of working with Creative Support:
- Supportive work environment
- Career development opportunities
- High level of training and development through our Creative Academy
- Pension with company contribution
- Free life assurance
- 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday
Our offices are easily accessible on public transport as we are based in in the centre of Stockport.
Creative Support is a national organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing. As a large employer with multiple locations we need to manage our telecoms estate as efficiently and effectively as possible.
Vacancy Reference Number: 91550
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.
Application Instructions:
In order to apply, please read the job description and then complete the online application form.
You can also download a copy of our application form. Completed Application Forms must be submitted to our Head Office address (below) or emailed to [email protected] to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
