Clinic administrator Work, Jobs in Stockport, Gtm (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Administrative Assistant - Physiotherapy & OT Services
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- University
- Organisational skills
7d
Receptionist / Front of House Administrator
ProSport Physiotherapy Huddersfield —Huddersfield
- £24,784.50 - £26,000.00 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
Patient Administrator
Circle Health Group —Bolton
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Clinic Supervisor (ERS)
The Christie NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Full-time
- In-person
- Leadership
- Annual leave
12d
Receptionist/Administrator
PAM Group Ltd —Warrington
- £14,870.70 a year
- Part-time
- Customer service
- Microsoft Office
- Hotel
- Annual leave
- Employee assistance programme
14d
Medical Receptionist/Administrator
The Aspen Clinic Ltd —Salford
- From £26,000 a year
- Overtime
- Microsoft Excel
- Sales
- Customer service
- Store discount
- Annual leave
Quick apply
14d
Front Desk Receptionist
T4 Physio Clinic —Bolton
- £12.71 - £15.00 an hour
- Customer service
- Administrative experience
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
1d
Patient Administrator (Bank)
Circle Health Group —Huddersfield
- £12.21 an hour
- Part-time
- Hospital
- Annual leave
Bank Theatre Administrator
Spire Healthcare —Elland
- Administrative experience
- Continuous improvement
- Computer skills
- Free parking
- Annual leave
12d
Patient Services Assistant
PracticePlusGroup —Rochdale
- £24,784.50 a year
- Driving
- IT
- Communication skills
4d
Senior Therapy Assistant / Therapy Technician
Northern Care Alliance NHS Foundation Trust —Salford
- £25,760 - £27,476 a year
- Part-time
- Travel
- Communication skills
- Time management
- Annual leave
7d
Lead Veterinary Surgeon - Small Animal
IVC —Huddersfield
- Up to £65,000 a year
- Full-time
- Communication skills
- Employee discount

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Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

clinic administrator jobs in stockport, gtm

Optical Assistant - Customer Care Office Based

Administrative Assistant - Physiotherapy & OT Services

Receptionist / Front of House Administrator

Patient Administrator

Clinic Supervisor (ERS)

Receptionist/Administrator

Medical Receptionist/Administrator

Front Desk Receptionist

Patient Administrator (Bank)

Bank Theatre Administrator

Patient Services Assistant

Senior Therapy Assistant / Therapy Technician

Lead Veterinary Surgeon - Small Animal

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