***Only applications emailed to [email protected] with a covering letter clearly stating the role you are applying for will be considered***
Position Title: Housing Lead
Location: Hartlepool
Hours: 37.5 hours per week
Salary: (£15.90ph)
Reporting to
· Chief Executive Officer (CEO).
· Future reporting line to the Senior Housing & Community Support Manager.
Hours and location
· 37.5 hours per week.
· Hartlepool based, with flexibility to cover County Durham and future service areas during staff absence, operational pressures or organisational expansion. Occasional evening and weekend work may be required.
Direct reports
· Housing Management Worker
· Supported Housing Worker
· Future housing and accommodation staff
Job purpose
Provide operational leadership for Cornerstone's housing and supported accommodation services, including First Steps, supported housing and move-on accommodation. Lead on housing operations, tenancy management, safeguarding, property standards, landlord liaison and accommodation management while working alongside the Senior Housing & Community Support Manager to ensure compliance frameworks and regulatory requirements are maintained.
Operational leadership and accommodation management
Lead First Steps and supported accommodation services; oversee referrals, admissions, placements and move-ons; manage occupancy and voids; oversee move-ins and move-outs; make operational decisions regarding risk and accommodation suitability; support service mobilisation and expansion.
Housing management and tenancy enforcement
Manage tenancy and licence agreements; lead on warnings, antisocial behaviour, neighbour complaints and evictions; support tenancy sustainment; ensure decisions are evidence-based and recorded correctly.
Property, landlords and compliance
Act as main contact for landlords and contractors; manage escalated repairs and maintenance; support with identifying and assessing new properties; ensure property files are created and maintained; oversee compliance relating to fire, gas, electrical, legionella, emergency lighting, alarms, HMO standards and health and safety; monitor compliance trackers and escalate high-risk issues.
Safeguarding and risk management
Lead on safeguarding concerns; oversee risk assessments and safety plans; support staff with complex cases; liaise with police, probation, health and local authorities.
Housing benefit and exempt accommodation
Maintain knowledge of exempt accommodation and housing benefit requirements; liaise with housing benefit teams; ensure support arrangements meet exempt accommodation standards.
Staff leadership
Line manage staff; complete supervisions and appraisals; allocate workloads; identify training needs; monitor attendance and performance.
Partnership working
Develop relationships with landlords, local authorities and partner agencies; attend meetings and forums; work closely with the Homeless Response Lead.
Essential experience
Minimum three years' experience in housing, supported housing, homelessness or exempt accommodation; experience of housing compliance, landlord management, tenancy enforcement, safeguarding and staff supervision.
Essential knowledge
Knowledge of fire, gas, electrical, legionella and HMO requirements; tenancy law; exempt accommodation; housing benefit; safeguarding and risk management.
Desirable
CIH qualification or equivalent; leadership qualification; knowledge of registered-provider standards; experience of service development and expansion; experience using In-Form.
Other requirements
Full UK driving licence and access to a vehicle; enhanced DBS; commitment to professional development and flexible working.
Pay: £15.90 per hour
Benefits:
- Company pension
- Employee discount
Work Location: In person
