Support escalation engineer Work, Jobs in Stockwood, Bst (with Salaries)

First Line Support and Sales
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- ERP systems
- Windows
- Driving
Quick apply
Network and Infrastructure Engineer (Security Focused)
TLT —Bristol
- Full-time
- Hybrid work
- Azure
- Windows
- AWS
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
10d
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick apply
11d
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Agile
- Leadership
- Annual leave
2d
IT Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
Senior Product Support Engineer
Renishaw —Wotton-under-Edge
- Up to £45,000 a year
- Full-time
- Hybrid work
- Engineering
- No degree
- Free parking
- Employee assistance programme
Critical Environment Field Service Engineer
Microsoft —Newport
- £46,400 - £80,400 a year
- Full-time
- Azure
- Microsoft Office
- Bachelor's degree
1st Line NOC Engineer, UK
IndigoTG —Magor
- Monday to Friday
- Remote
- Analysis skills
- Communication skills
- Time management
3rd Line Network Support Specialist - Rolls Royce
BT —Bristol
- Management
- Travel
- In-person
- Gym membership
9d
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
Network and Infrastructure Engineer
Avon Protection —Melksham
- £55,000 - £70,000 a year
- Azure
- Mentoring
- Computer networking
Quick apply
10d
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Bristol
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Domain Expert - Responsible AI, Ethics & Assurance
Methods Business and Digital Technology —Bristol
- £80,000 - £120,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Senior Endpoint & Modern Workplace Engineer
Protection Group International —Bristol
- Hybrid work
- Microsoft Access
- Azure
- IT
Quick apply
Lead Systems Services Engineer
Baker Hughes —Nailsea
- Full-time
- Maintenance
- Bachelor's degree
- Travel
- Flexible schedule
- Life insurance

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First Line Support and Sales

KERRIDGE COMMERCIAL SYSTEMS CORP -
Bristol

Quick apply

Job details

Permanent | Full-time

Benefits

Casual dress
On-site parking

Qualifications

Desktop support
Driving Licence
ERP systems
Windows
Technical support
Driving
IT support
IT
SaaS
Communication skills

Full job description

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

A fantastic opportunity to join a Bristol-based IT/Telematics specialist business as an IT First Line Support Technician.

The successful candidate must have a customer-facing approach and experience supporting end users. You will have the support of other technical team members, and you will be readily available to answer phone calls, emails and web portal requests.

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues. We will equip you with everything you need to know to support IT users and you will develop further skills through both technical training and hands-on, real-world experience.

Key Responsibilities:

Investigate clients’ issues and provide solutions/workaround to the satisfaction of the customer.
Logging and allocating day to day tickets and escalating engineers.
Solving problems

The successful candidate will need to demonstrate:

Be familiar with a structured, fast-paced and professional working environment
Have excellent communication skills
Be methodical, well organised and display an appropriate level of confidentiality
Be reliable, resilient, flexible and demonstrate an ability to work well in a busy environment
Someone who like challenges and self-motivated
Experience in technical support or related experience.

Skills, Knowledge and Experience:

Minimum of 12 months experience in an IT support role
Knowledge of Windows operating systems
Full driving licence
This role would suit an experienced IT Support Technician looking for a new challenge

Job Types: Full-time, Fixed term contract

Benefits:

Casual dress
On-site parking

Schedule:

8-hour shift

Experience:

Desktop Support: 1 year (required)

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

Quick apply

Refine Your Search

support escalation engineer jobs in stockwood, bst

First Line Support and Sales

Network and Infrastructure Engineer (Security Focused)

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Product Technical Support Engineer - TMS

IT Support & Infrastructure Engineer

Application Support Engineer (3rd Level)- Bristol

IT Support Engineer

2nd Line IT Support Engineer

Senior Product Support Engineer

Critical Environment Field Service Engineer

1st Line NOC Engineer, UK

3rd Line Network Support Specialist - Rolls Royce

1st Line NOC Engineer, UK

Network and Infrastructure Engineer

Vacancy 2: Support Technician

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Service Desk Team Leader

Domain Expert - Responsible AI, Ethics & Assurance

Senior Endpoint & Modern Workplace Engineer

Lead Systems Services Engineer

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