At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:
- Reward platform – discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
- Development, training, and professional qualifications
The team is responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer and handle claims from the cradle to the grave. To ensure claims are handled on a proactive basis in accordance with the insurers claims handling philosophy. The case load will include primarily claims in excess of the fast track limit of £25000.00
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To establish if cover is in place for the claim.
- To record all claims on the digital claims handling system.
- To investigate all liability claims either from the desk or by instructing loss adjusters.
- To make the decision on liability.
- To negotiate settlement of the claim.
- To ensure compliance with all legal timescales and client SLA’s.
- To build relationships with external clients and stakeholders.
- Experience of policy wording and terms and conditions.
- Knowledge of insurance and the insurance market.
- Knowledge of how to value an injury claim.
- Knowledge of reserving philosophies.
- Knowledge of Civil Procedure Rules and the Claims Portal.
- Demonstrate strong technical knowledge across a variety of Casualty claim types (Personal Injury, Construction, Products Liability etc.) and UK jurisdictions
- To authorise payments to defined limits
- Act as a mentor and coach to junior colleagues
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Good communications skills at all levels.
- Excellent customer service.
- The ability to work as part of a team.
- To take responsibility for your own workload.
- Must be able demonstrate adaptability and flexibility.
- Good planning and organisational skills.
- Good IT skills
- This role would suit candidates who have experience in handling any type of injury claims and experience of working in an insurance and or legal environment would be expected.
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
#INDUKI
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
