Customer service Work, Jobs in Stoke On Trent, Sts (with Salaries)

VodafoneThree - Consumer Sales Adviser
Vodafone —Stoke-on-Trent
- £26,907 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
Receptionist – Part Time
Vets Now —Stoke-on-Trent
- £13.45 an hour
- Part-time
- Front desk
- Cash handling
- Annual leave
Srore Team Member
Home Bargains —Stoke-on-Trent
- £12.71 - £13.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
1d
Car Park Administrator
APCOA PARKING (UK) LTD —Stoke-on-Trent
- £13.04 an hour
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
Quick apply
11d
Sales Assistant - Longton
Smyths Toys —Stoke-on-Trent
- £11.00 - £12.90 an hour
- Temporary
- Customer service
- Warehouse experience
- Store discount
- Employee assistance programme
Sales Executive - Fully Remote
Haier Europe —Stoke-on-Trent
- £30,818 - £50,000 a year
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
Customer Service Advisor
Barclays —Stoke-on-Trent
- £26,700 a year
- Weekend availability
- Banking
- Life insurance
Sales - Sales Advisor - UK
New Look —Stoke-on-Trent
- Full-time
- Customer service
Sales Assistant
WHSmith Group —Stoke-on-Trent
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Customer Support Advisor
Your Repair —Stoke-on-Trent
- Up to £26,500 a year
- Monday to Friday
- Communication skills
- Flexible schedule
Quick apply
Nights - Team Member
Premier Inn —Stoke-on-Trent
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
8d
Barista
Costa Limited —Stoke-on-Trent
- £13.12 - £14.12 an hour
- Part-time
- Serving
- Fast casual restaurant
- Cleaning
- Employee discount
2d
Retail Assistant - Part Time
Farmfoods —Hanley
- £10.95 - £12.81 an hour
- Part-time
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
4d
Team Member (Stock)
NEXT —Stoke-on-Trent
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Complaint Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Sales Advisor (Full Time)
SureStore —Stoke-on-Trent
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
1d
Short-term Temporary Team Member
NEXT —Stoke-on-Trent
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Team Member
NEXT —Stoke-on-Trent
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
SPHT Team Attached Administrator
Midlands Partnership University NHS Foundation Trust —Stoke-on-Trent
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- Front desk
- Computer skills
8d
Helpdesk Supervisor
Sodexo —Stoke-on-Trent
- £14.64 an hour
- Full-time
- Microsoft Word
- Management
- Hospital
- Annual leave
- Employee assistance programme
Quick apply
4d

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customer service jobs near stoke on trent, sts

VodafoneThree - Consumer Sales Adviser

Vodafone -
Stoke-on-Trent

Apply Now

Job details

Full-time
£26,907 a year

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Telesales
Customer interaction

Full job description

Location: Stoke-on-Trent Contact Centre
Salary: £26,907 per annum basic salary plus bonus and VodafoneThree benefits
Working hours: Full time - 37.5 hours per week - Monday to Sunday - between the hours of 8 AM and 8:15 PM

Stoke-on-Trent Contact Centre

You will be based in our newly refurbished Contact Centre in Stoke-on-Trent, which has been home to our sales teams for over ten years, and is equipped with spacious lounge areas, product and demo hubs, cafe area and so much more.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our sales teams in our contact centres and help us connect people to their friends, family and loved ones, and introduce them to products and services that benefit their lives.

What you’ll do

You will begin in our training academy, where you will receive in-depth sales and customer service training in our well-equipped classrooms.

An important element of this training is our TRUST framework - VodafoneThree’s mission to remain number 1 for Customer Experience.

Taking ownership
Relating to your customer
Understanding their issue
Setting expectations
Thinking forward

Once in the role, you will take incoming calls from both new and existing customers. Whether customers are asking about broadband deals, looking for a new phone or SIM or even thinking of leaving us, you'll be a main point of contact, ensuring they get the best advice and service possible.

You will have the opportunity to earn uncapped commission, by offering customers the right Vodafone or Three products and services for them, to achieve your sales targets.

You will always act ethically, ensuring our customers are given the correct information to make an informed decision.

Who you are

You will enjoy speaking to people over the phone and providing an excellent customer experience, in line with our TRUST framework.
You are motivated by being set and achieving clear targets.
You will be resilient, able to deal with minor setbacks and stay motivated for your next customer.
Sales experience is useful, but not essential, as we will help you develop these skills through our training academy and on-the-job coaching.

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

Basic salary £26,907 per annum
Uncapped commission (On Target Earnings is £700 a month)
28 Days annual leave + bank holidays in lieu.
Paid charity days
'Spirit' days when we encourage you to focus on your self-development.
Employee discounts, retail vouchers, health benefits, pension plan, life assurance and shares scheme.
We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and award-winning parental leave policies.

Interview Process

Stage 1: Your application will be reviewed and if you are progressed, the first stage is an approximately 30 minute call with one of our Recruiters.
Stage 2: If you pass the screening call, you will attend a 1 hour in-person interview with one of our Team Managers. Your recruiter will ensure that you’re prepared ahead of your interview. In advance of the final interview, you will be required to complete an online personality assessment. (The results of this do not determine our decision to hire). You will have access to the interview questions in advance to allow you to be at your best.
Stage 3: If you are successful at the interview stage, then your recruiter will call you the next working day to offer you a role! If you are not successful, then you will still receive a call from us where we will provide you feedback.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree
#LI-Onsite

Apply Now

Refine Your Search

customer service jobs in stoke on trent, sts

VodafoneThree - Consumer Sales Adviser

Receptionist – Part Time

Srore Team Member

Car Park Administrator

Sales Assistant - Longton

Sales Executive - Fully Remote

Customer Service Advisor

Sales - Sales Advisor - UK

Sales Assistant

Customer Support Advisor

Nights - Team Member

Barista

Retail Assistant - Part Time

Team Member (Stock)

Complaint Handler

Customer Sales Advisor (Full Time)

Short-term Temporary Team Member

Team Member

SPHT Team Attached Administrator

Helpdesk Supervisor

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