For offshore Work, Jobs in Stoke On Trent (with Salaries)

VodafoneThree - Business Continuity & Quality Snr Spec
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Employee discount
Vodafone Three - Operational Incident Manager
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Work from home
- Employee discount
Facilities Assistant
ESS Compass —Market Drayton
- £12.75 an hour
Cleaner
ESS Compass —Telford
- £12.76 an hour
- Part-time
- Organisational skills
Customer Service Assistant
ESS Compass —Albrighton
- £12.76 an hour
- Part-time
22h
SAP Service Delivery Manager
JCB —Rocester
- Full-time
- Gym membership
Technical Delivery Engineer (nZero)
Bilfinger SE —Stone
- Hybrid work
- Engineering
- Communication skills
Chef De Partie
ESS Compass —Shrewsbury
- £15.15 an hour
- Full-time
- Culinary experience
M365 Specialist
JamesFisher —Knutsford
- Remote
- Computer Science
- Analysis skills
- Project management
Project Manager
AO World —Crewe
- Azure
- ERP systems
- Project management
- Free parking
- Employee discount
Group Reporting Manager
JamesFisher —Knutsford
- Time management

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VodafoneThree - Business Continuity & Quality Snr Spec

Vodafone -
Stoke-on-Trent

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Job details

Full-time

Benefits

Company pension
Employee discount
Paid volunteer time

Full job description

Location: Stoke-on-Trent + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be a part of VodafoneThree Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference.

What you’ll do

You’ll act as the key Business Continuity co‑ordinator for Consumer Operations, working across our retail stores and onshore/offshore contact centres to ensure we’re fully prepared for any disruption. You’ll lead the Consumer Operations Business Continuity Plan and Business Impact Analysis, keeping both accurate and up to date. You’ll also work closely with stakeholders to assess readiness, identify risks, and highlight potential impacts. Most importantly, you’ll make sure the right actions and mitigations are in place so the organisation can respond confidently and recover quickly if a crisis occurs.

You’ll carry out risk assessments and business impact analyses to understand our critical processes, the threats that could affect them, and the time we’d need to recover.
You’ll work with key stakeholders to map out impacts on our operation and customers, and help shape plans to mitigate those risks.
You’ll deliver training and awareness sessions to help teams across Commercial Operations understand our continuity plans and what to expect during a disruption.
You’ll monitor and report on how well our continuity and quality activities are performing, and you’ll lead the internal and external quality audits needed to ensure we meet the right standards.
You’ll keep our business continuity plans and strategies up to date, making sure they evolve as the business changes and external risks shift.

Who you are

You have around two years’ experience in a frontline, back office, or support role within a call centre or customer facing environment.
You’re comfortable communicating with senior managers and stakeholders and building positive working relationships.
You’re highly organised and confident planning and managing your workload effectively.
You’re used to working under pressure and staying focused when deadlines are tight.
You can break down problems, gather the right information, understand the facts, and work towards a clear, well reasoned solution.

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree
#LI-Hybrid

Apply Now

Refine Your Search

for offshore jobs in stoke on trent

VodafoneThree - Business Continuity & Quality Snr Spec

Vodafone Three - Operational Incident Manager

Facilities Assistant

Cleaner

Customer Service Assistant

SAP Service Delivery Manager

Technical Delivery Engineer (nZero)

Chef De Partie

M365 Specialist

Project Manager

Group Reporting Manager

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