Client services specialist Work, Jobs in Stoke On Trent, Eng (with Salaries)

Client Success Manager
Hillsgreen —Holmes Chapel
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Talent Acquisition Manager
One Way Group —Stoke-on-Trent
- £40,000 - £55,000 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
Quick apply
3d
Complaint Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
9d
Work with us
Torrecid —Stoke-on-Trent
Quick apply
2d
VodafoneThree - Business Development Specialist, MNC
Vodafone —Stoke-on-Trent
- Full-time
- Contracts
- Employee discount
Senior Claims Handler EL/PL
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Recruitment Co-ordinator (Part Time)
Novus Property Solutions Ltd —Stoke-on-Trent
- Part-time
- Hybrid work
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Partnership Director
Equans —Winsford
- Up to £95,000 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Payroll & Benefits Specialist - Fixed term contract (12-18 months)
Michelin —Stoke-on-Trent
- £35,000 a year
- Hybrid work
- Employee assistance programme
10d
Customer Service Representative
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Independent Sexual Violence Advisor (ISVA) – Crewe
RASASC Cheshire & Merseyside (Rape and Sexual Abuse Support Centre) —Crewe
- £26,574 - £28,574 a year
- Full-time
- In-person
- Care plans
Quick apply
3d
Occupational Hygiene Consultant
Synergy Environmental Solutions Limited —Stoke-on-Trent
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Free parking
- Annual leave
Quick apply
Physiotherapist
Severn Hospice —Telford
- £28,035.37 - £33,759.37 a year
Quick apply
8d
Aftersales Customer Advisor (VHC Specialist)- Wilmslow
The Halliwell Jones Group —Wilmslow
- £28,000 - £36,000 a year
- Overtime
- In-person
- Communication skills
Quick apply
Social Value Officer
Equans —Winsford
- Full-time
- Travel
- Annual leave
- Employee assistance programme
10d
Specialist Health Visitor – Video Interaction Guidance Lead
Midlands Partnership University NHS Foundation Trust —Stoke-on-Trent
- £49,387 - £56,515 a year
- Part-time
- Communication skills
8d
Project Administrator
Outserve —Stafford
- £24,000 - £28,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- IT
Quick apply
New Business Sales Executive
Synergy Environmental Solutions Limited —Stoke-on-Trent
- From £26,436.80 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Group Human Resources Manager
Spray Tanker Services Ltd —Featherstone
- £50,000 - £60,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
Quick apply
10d

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client services specialist jobs near stoke on trent, eng

Client Success Manager

Hillsgreen
Holmes Chapel

Quick apply

Job details

Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Employee mentoring programme
Annual leave
Flexitime
Company pension
Company events
Car scheme
On-site parking

Qualifications

Sales
Digital marketing
Relationship building
Organisational skills
Communication skills
Time management

Full job description

The Role

As our Client Success Manager, you’ll take the lead across a portfolio of clients, becoming their main point of contact and trusted adviser. The focus is on building strong, long term relationships, setting clear expectations, and spotting ways to help them grow. It’s less about overseeing the day to day details of delivery and more about steering the bigger picture and making sure clients feel confident in the direction we’re heading.

You’ll sit at the centre of the relationship between our clients and our team, keeping everyone aligned and moving towards the same goals. You’ll review digital marketing activity, make sense of the numbers, and turn campaign performance into clear, practical recommendations that keep things on track and delivering results.

Our work goes beyond chasing clicks or surface level metrics. We focus on commercial return, making sure campaigns contribute to pipeline, sales and long term growth rather than just looking good on a report.

About Us

Hillsgreen is a digital marketing agency built specifically for the agricultural and rural sector. We pair genuine sector knowledge with our own audience insight and a real understanding of rural businesses to help our clients grow in a way that makes commercial sense.

We exist to connect agriculture and champion rural businesses, helping them win more work and build stronger brands. As a team, we value curiosity, straight talking, respect and doing the job properly. Join us and you’ll be part of a close knit, supportive environment where you’re trusted to develop, push yourself and make work that has a real impact.

Key Accountabilities

-Building strong client relationships - Understanding their business goals, challenges, and ambitions.

- Oversee the execution of client strategy - Act as a trusted strategic partner, proactively reviewing campaign performance and identifying opportunities to improve results through strategic adjustments.

- Overseeing the client performance against commercial objectives - review the digital marketing performance and collaborate with internal marketing teams to ensure seamless project delivery that aligns with client goals.

- Client comms, reporting and administration - Lead client meetings, presenting results, insights, and ensure project mangement & CRM systems are kept up to date.

- Client renewal, growth & profitability -Achieving contract renewals, pitching upsell opportunities and ensuring the account is profitable.

What You'll Bring

Relationship Building: Proven experience engaging with key stakeholders, building trust and rapport, and effectively influencing others.

- Digital Marketing Expertise: Strong understanding of digital marketing channels and how they contribute to commercial growth. Able to interpret performance data, connect activity to ROI, and advise clients on how digital supports wider business objectives. Confident in discussing performance with specialists without needing to deliver campaigns directly.

- Strategic Thinking: Ability to align client goals with agency capabilities to deliver measurable results. As well as proactively identifying opportunities that deliver client goals.

- Organisational Skills: Strong multitasking and time-management abilities with a sharp eye for detail.

- Sales Orientation: Experience with sales and identifying opportunities for revenue growth is desirable but not essential.

- Communication Expertise: Exceptional verbal and written communication skills that resonate with diverse audiences.

- Proactive Mindset: A solution-focused approach with the ability to handle challenges with confidence.

Marketing Strategy: A strategic, data-driven marketing mindset with the ability to interpret campaign performance and recommend actionable improvements.

- Commercial Acumen: Strong commercial acumen, with the ability to connect marketing activities to ROI and broader business outcomes.

- Agricultural/Rural Knowledge: Although not necessary, knowledge or an understanding of the agricultural industry is advantageous. A passion for learning about the sector and its unique challenges is essential.

What You'll Get

Competitive Salary: £32k - £38k (depending on experience)
Generous Holiday Allowance: 35 days of annual leave including bank holidays.
Personal Development: 1:1 reviews and opportunities to expand your expertise.
Hybrid Working: A mix of office and remote working days.
Pension Scheme: A minimum of 3% employer contribution and 5% employee contribution, helping you save for your future.
Professional Growth: Access to mentoring, study support, and professional development opportunities.
Supportive Culture: Be part of a collaborative, passionate team that values creativity and shared success.
Plus… Additional service based benefits after 1 year of service including, Healthshield Cash Plan, salary sacrifice EV car scheme, enhanced maternity & paternity support, enhanced pension contributions.

Core Values

Show up - You are ready to make a difference - reliable, proactive and committed.

Crack on - You are resilient and always find a way, even when it gets tough.

Muck in - You are a genuine teammate who helps others succeed.

Make connections - You build relationships - and friendships - that last long after the work is done.

Ask what if? - You explore possibilities, challenge assumptions and keep looking for opportunities.

Have a laugh! - And occasionally a cry. We take the work seriously, just not ourselves.

If you want your application to really stand out, apply directly through our website - https://www.hillsgreen.co.uk/culture/join-our-team/

Pay: £32,000.00-£36,000.00 per year

Benefits:

Company events
Company pension
Employee mentoring programme
Flexitime
Free parking
On-site parking

Ability to commute/relocate:

Holmes Chapel CW10 9LT: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in stoke on trent, eng

Client Success Manager

Specialist Support Analyst

Talent Acquisition Manager

Complaint Handler

Work with us

VodafoneThree - Business Development Specialist, MNC

Senior Claims Handler EL/PL

Recruitment Co-ordinator (Part Time)

Partnership Director

Payroll & Benefits Specialist - Fixed term contract (12-18 months)

Customer Service Representative

Independent Sexual Violence Advisor (ISVA) – Crewe

Occupational Hygiene Consultant

Physiotherapist

Aftersales Customer Advisor (VHC Specialist)- Wilmslow

Social Value Officer

Specialist Health Visitor – Video Interaction Guidance Lead

Project Administrator

New Business Sales Executive

Group Human Resources Manager

I want to receive the latest job alerts for client services specialist in stoke on trent, eng

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