Member experience specialist Work, Jobs in Stoke On Trent, Eng (with Salaries)

Sales Assistant
Jollyes Pets —Stoke-on-Trent
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
12d
Sales - Sales Advisor - UK
New Look —Stoke-on-Trent
- Full-time
- Customer service
Customer Support Advisor
Your Repair —Stoke-on-Trent
- £26,500 a year
- Full-time
- Communication skills
- Flexible schedule
Quick apply
Application Tester & Technical Support
Semantics 21 Ltd —Stafford
- £25,500 - £28,000 a year
- Full-time
- English
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
11d
Employment Specialist
Mencap —Newcastle-under-Lyme
- £28,706 a year
- Annual leave
- Employee discount
Quick apply
10d
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
Assistant Technical Officer- Stores and Distribution
University Hospitals of North Midlands NHS Trust —Newcastle-under-Lyme
- £25,272 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
12d
Children's Residential Support Worker
Esland —Stoke-on-Trent
- £32,242 - £32,865 a year
- Overtime
- Childcare
- School
- Paid training
- Employee discount
Quick apply
Senior Accommodation Coordinator
Davies —Stoke-on-Trent
- Full-time
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
4d
202608: Youth Justice Worker - HMP Werrington
Ministry of Justice —Stoke-on-Trent
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
11d
Operations Supervisor , AMXL UK
Amazon UK Services Ltd. —Stoke-on-Trent
- Nights as needed
- English
- Team management
- Communication skills
VodafoneThree - Complex Complaints Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Employee discount
House Manager
Crystal Care Solutions Ltd —Newcastle
- £38,299.47 - £45,909.03 a year
- Weekend availability
- Microsoft Word
- Budgeting
- Training & development
- Annual leave
- Employee discount
Quick apply
Residential Children's Worker - Full Time - 2:4 Shift Pattern including sleep-ins
Crystal Care Solutions Ltd —Stoke-on-Trent
- £28,806.96 - £37,795.89 a year
- Weekend availability
- Experience working with children
- Communication skills
- Annual leave
- Employee discount
Quick apply
Learning and Training Manager
Home Office —Stoke-on-Trent
- £41,750 - £44,250 a year
- Full-time
- Presentation skills
- Travel
- Training & development
- Annual leave
10d
Recovery Worker
WithYou —Hanley
- £26,250 - £30,900 a year
- Full-time
- Customer service
- Case management
- Communication skills
- Annual leave
- Referral programme
Quick apply
6d
Residential Children's Worker
Crystal Care Solutions Ltd —Stoke-on-Trent
- £28,806.96 - £37,795.89 a year
- Weekend availability
- Experience working with children
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales & Renewals Executive
Your Repair —Stoke-on-Trent
- £26,500 a year
- Monday to Friday
- CRM software
- Communication skills
Quick apply
Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Quality Assurer
Benx —Newcastle
- £27,000 - £30,000 a year
- Full-time
- Continuous improvement
- Quality control
- Communication skills
- Free parking
- Bereavement leave
Quick apply
11h

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member experience specialist jobs near stoke on trent, eng

Sales Assistant

Jollyes Pets -
Stoke-on-Trent

Quick apply

Job details

Permanent | Part-time
£8.43 - £12.71 an hour
12 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Personal upselling recommendations
Customer service
Upselling
Customer interaction
Add-on sales

Full job description

Retail Sales Assistant - Jollyes Pets - Stoke on Trent. Love pets? Love people? Love a job where no two days are the same and the customers wag their tails at you? Combine your passion for pets with a career that’s full of fun, team spirit, and genuine customer care. Help our pet parents find exactly what they need and some relevant extras, promote responsible pet ownership, keep our store looking paw-some, and build a grrrreat career into leadership or support roles, with a company that’s growing fast.

We’re hunting for a brilliant Sales Assistant to join our pack in our Stoke on Trent store. This is a fantastic opportunity to join an award winning company (Pet Industry Federation & Retail Week awards) and included in the Sunday Times 'Best Places to Work' list.

So, what's in it for you?

The Benefits:
At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.

Pay rate of £8.43 - £12.71 per hour (aligned with government guidance)
Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
Retail Trust Membership: Counselling, wellbeing, and financial support.
Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
Enhanced Family Leave: Maternity and paternity packages above statutory levels.
Recognition & Rewards: Top Dog Award with extra day off and perks.
Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes!

= Pro rata for part time colleagues

What will you be doing?

As a Sales Assistant, you’ll be at the heart of the action — helping pet parents, supporting your teammates, and making every customer’s visit to our store a great experience. As with most retail roles, the working week involves being ‘on your feet’ and physically active* (e.g. putting stock out which can be heavy*) but tasks are rotated in store so you’ll get involved in a bit of everything as part of a team.

Your day will include things like:

Offering genuinely friendly, helpful customer service (you’ll meet some fabulous humans and animals!)
Helping customers find what they need — and suggesting helpful extras that improve their pet’s wellbeing
Sharing advice to promote responsible pet ownership - we'll teach you what you need to know about different pets.
Keeping the store tidy, stocked and looking its best
Being part of a supportive, upbeat team that works (and laughs) together

if you would require any reasonable adjustments for carrying out the role duties you can let us know on the application form.

Let’s talk about upselling (the Jollyes way)! Yes, this is a sales role — but here’s how we do it:

We upsell suitable products to enhance customer experience, not to pressure anyone
It’s about suggesting the right treats, toys, food or accessories that genuinely help their pet live its best life
You’ll receive an induction to Jollyes with full training to build your confidence, product and pet care knowledge with a mix of manager led ‘on the job’ training and our online learning platform you can access to suit you.
Think of it as being a friendly knowledgeable guide for pet parents — not a pushy salesperson, that’s not us!

What do we need from you?
We're looking for someone who shares our values and the following characteristics:

You'll be great at interacting with pets and people and have a fun, friendly personality.
Thrives in a fast-paced, hands-on retail environment and can achieve individual goals and team targets
Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
Flexibility on your availability is required as our opening hours include evenings and weekends when our stores can be busiest. Therefore you should be flexible to cover any shifts over our 7 day trading hours.
Can commit to a part time, permanent position – 12 hours per week

About Jollyes Pets
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Previous winners of the Retail Week award for ‘Best Retailer’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’, shortlisted for Happiest Place to Work, with excellent Trust Pilot reviews, you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. We are fully accredited as an age inclusive employer (Rest Less) and a proud member of the Pet Sustainability Coalition as well as supporting hundreds of local pet charities to make a difference in our communities. We welcome applicants of all ages (16+) - because passion for pets knows no age limit!

Ready to join the pack?
If you're keen to develop your career in retail, work with a brilliant team and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!

Quick apply

Refine Your Search

member experience specialist jobs in stoke on trent, eng

Sales Assistant

Sales - Sales Advisor - UK

Customer Support Advisor

Application Tester & Technical Support

Employment Specialist

Airport Driver

Assistant Technical Officer- Stores and Distribution

Children's Residential Support Worker

Senior Accommodation Coordinator

202608: Youth Justice Worker - HMP Werrington

Operations Supervisor , AMXL UK

VodafoneThree - Complex Complaints Specialist

House Manager

Residential Children's Worker - Full Time - 2:4 Shift Pattern including sleep-ins

Learning and Training Manager

Recovery Worker

Residential Children's Worker

Sales & Renewals Executive

Patient Coordinator (Maternity Cover 1 year)

Quality Assurer

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