Senior client manager Work, Jobs in Stoke On Trent, Eng (with Salaries)

Senior Contracts / Operations Manager
Sylk Flooring Ltd —Macclesfield
- £50,000 - £60,000 a year
- Full-time
- Project management
- Driving
- Travel
Quick apply
13d
Aftersales Manager
Law Truck Centre Ltd —Stoke-on-Trent
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
Senior Bid Manager
Novus Property Solutions Ltd —Stoke-on-Trent
- Monday to Friday
- Hybrid work
- CRM software
- Microsoft Office
- Leadership
- Employee discount
Quick apply
Registered Manager
SGS Care Ltd —Stone
- £50,000 - £60,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
Senior Client Manager
Equilibrium Financial Planning —Wilmslow
- £50,000 - £70,000 a year
- Annual leave
- Work from home
Partnership Manager
Converge Technology Solutions —Stafford
- £55,000 - £60,000 a year
- Full-time
- Sales
- Computer networking
- IT
2d
Business Development Executive
Service Innovation Group UK —Stoke-on-Trent
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Deputy Manager
SGS Care Ltd —Stoke-on-Trent
- £20.86 an hour
- Overtime
- Childcare
- Leadership
Quick apply
Business Development Manager (BDM) - Stoke - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stoke-on-Trent
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Operations Manager
Komplex Community —Stafford
- Call to connect
- Care plans
- Leadership
- Employee discount
Quick apply
Senior Site Manager - Stoke
Caddick Construction Ltd —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Audit Senior
McBrides Accountants LLP —Stoke-on-Trent
- Hybrid work
9d
Bid Writer
Phoenix Gas Services Ltd —Stoke-on-Trent
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Mentoring
- Organisational skills
- Free parking
- Employee discount
Quick apply
4d
Team Leader – OOH Placemaker Services
ISS Facility Services —Stoke-on-Trent
- Weekend availability
- Administrative experience
Quick apply
Audit Senior
DJH —Stoke-on-Trent
- Hybrid work
Quick apply
E-Learning Curriculum Developer / Instructional Designer
Momentum Training Solutions Ltd. —Stoke-on-Trent
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Senior Feed Project Manager
Egis —Staffordshire Moorlands
- Bachelor's degree
- Contracts
Senior Property Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Hybrid work
- No degree
- Accounting
- Mentoring
- Annual leave
- Referral programme
Project Operations Manager, HUSA Parts
Chart Industries —Stafford
- £115,000 a year
- PMP
- Sales
- Customer service
- Life insurance
Mice and Groups Manager
Mercure Telford Centre Hotel —Telford
- £35,000 a year
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d

I want to receive the latest job alerts for senior client manager in stoke on trent, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior client manager jobs near stoke on trent, eng

Senior Contracts / Operations Manager

Sylk Flooring Ltd
Macclesfield

Quick apply

Job details

Full-time
£50,000 - £60,000 a year
13 days ago

Qualifications

Contract management
Driving Licence
Project management
Driving
Organisational skills

Full job description

Senior Contracts Manager / Operations Manager

Location: Macclesfield, Cheshire (Nationwide Travel Required)

Salary: £50,000–£60,000 + Company Vehicle + Performance Bonus

About Sylk Flooring

Sylk Flooring is a growing commercial flooring contractor delivering projects nationwide across healthcare, education, retirement living, offices and commercial developments.

We're looking for an experienced Senior Contracts Manager / Operations Manager to take ownership of our live projects, installation teams and operational performance. This is a senior leadership position for someone who wants to build systems, improve profitability and help grow the business.

The successful candidate will report directly to the Managing Director and become responsible for the day-to-day running of operations.

The Role

You will have complete responsibility for delivering projects safely, profitably and on programme.

Your role is not simply to manage contracts—it is to improve how the business operates.

You will oversee:

Project delivery
Installation teams
Subcontractor management
Labour planning
Commercial performance
Customer satisfaction
Quality control
Operational systems

Your success will be measured on profitability just as much as project completion.

Key ResponsibilitiesProject Delivery

Manage multiple commercial flooring contracts simultaneously.
Ensure projects are delivered on time and within budget.
Chair internal project meetings.
Attend client and site meetings.
Resolve site issues quickly.
Oversee project handovers.

Labour Management

Plan labour requirements weeks in advance.
Allocate employed fitters and subcontractors.
Reduce downtime.
Monitor productivity.
Build and maintain a trusted subcontractor network.
Recruit additional installers where required.

Margin Protection

One of the most important parts of the role.

Responsibilities include:

Track labour against tender allowances.
Monitor material usage.
Approve variations.
Prevent overspend.
Review project profitability every week.
Escalate risks before margins disappear.
Work alongside estimating to improve future pricing.

Operational Management

Develop systems that make the business more efficient.

Including:

Installation planning
Delivery scheduling
Material tracking
Site reporting
Quality inspections
Completion paperwork
Snagging process
Handover process

Client Management

Maintain excellent relationships with:

Main Contractors
Quantity Surveyors
Site Managers
Clients

Represent Sylk Flooring professionally on every project.

Health & Safety

Ensure all projects comply with:

RAMS
Site procedures
Company policies
SafeContractor requirements

Financial Control

Review every live contract.

Monitor:

Labour spend
Material spend
Variations
Programme
Gross profit
Cashflow implications

Provide weekly operational reports to the Managing Director.

Key Performance Indicators (KPIs)

You will be measured against:

Gross margin achieved vs tender margin
Labour variance
Material variance
Projects delivered on programme
Customer satisfaction
Number of defects/call-backs
Health & Safety compliance
Subcontractor utilisation
Weekly project reporting completed
Cash collection support
Snagging completed within agreed timescales

Skills & Experience

Essential:

Commercial flooring experience
Contracts Management experience
Strong understanding of vinyl, carpet, LVT, screeds and preparation
Excellent organisational skills
Strong commercial awareness
Ability to manage multiple live sites
Confident client-facing manner
Full UK driving licence

Preferred:

Experience running projects valued between £50k–£500k
Knowledge of care homes, schools and healthcare projects
Experience leading operational teams

What Success Looks Like

Within 6 months you will have:

Full ownership of day-to-day operations.
Reduced the Managing Director's involvement in live projects.
Improved project margins.
Implemented better planning systems.
Built a reliable subcontractor network.
Improved reporting across all live projects.
Reduced installation issues and call-backs.
Increased customer satisfaction.

Why Join Sylk Flooring?

This isn't just another Contracts Manager role.

You'll become a key member of the leadership team with genuine responsibility for shaping the future of the business. As Sylk Flooring continues to grow, you'll have the opportunity to build the operational function, influence business strategy and play a major role in increasing profitability.

Pay: £50,000.00-£60,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

senior client manager jobs in stoke on trent, eng

Senior Contracts / Operations Manager

Aftersales Manager

Senior Bid Manager

Registered Manager

Senior Client Manager

Partnership Manager

Business Development Executive

Deputy Manager

Business Development Manager (BDM) - Stoke - Circa 41k Package - 53k OTE Uncapped

Operations Manager

Senior Site Manager - Stoke

Audit Senior

Bid Writer

Team Leader – OOH Placemaker Services

Audit Senior

E-Learning Curriculum Developer / Instructional Designer

Senior Feed Project Manager

Senior Property Manager

Project Operations Manager, HUSA Parts

Mice and Groups Manager

I want to receive the latest job alerts for senior client manager in stoke on trent, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected