Patient care coordinator Work, Jobs in Stoke On Trent, Sts (with Salaries)

Flow Coordinator (HART) #1161
Douglas Macmillan Hospice —Stoke-on-Trent
- £27,000 a year
- Full-time
- Driving
- Organisational skills
- IT
- Free parking
- Annual leave
12d
Flow Coordinator (HART)
Douglas Macmillan Hospice —Weston and Meir North
- £27,000 a year
- Full-time
- Driving
- Organisational skills
- IT
- Free parking
- Annual leave
13d
Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- Customer service
- Supervising experience
- Leadership
Quick apply
Team Leader
CareTech Group —Newcastle-under-Lyme
- £13.79 an hour
- Weekend availability
- Cooking
- IT
- Communication skills
- Employee assistance programme
- Referral programme
13d
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Domiciliary Care Worker
Wellbeing Care Solutions —Stafford
- Up to £14 an hour
- Part-time
- Care plans
- Employee discount
- Sick pay
Quick apply
4d
Qualified Dental Nurse
Wolstanton Dental and Implant Centre —Newcastle-under-Lyme
- From £14 an hour
- Full-time
- CAD
- Laboratory experience
- In-person
- Employee discount
Quick apply
Dental Nurse Trainee/Qualified
The Valley Centre Dental Practice —Cannock
- Full-time
- Patient care
- Organisational skills
- In-person
Quick apply
Dental Nurse Apprenticeship
Skills 4 Group —Macclesfield
- £16,640 a year
- No experience needed
- English
- Patient care
On-Site staffing Coordinator & Analyst PART TIME
HCA Healthcare UK —Wilmslow
- £15,750 - £31,500 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
4d
Dental Hygienist
MAC Dental —Macclesfield
- £35 - £45 an hour
- Part-time
- Anatomy knowledge
- CAD
- In-person
- Free parking
Quick apply
Associate Implant & General Dentist - Wilmslow -
Smart Dental Care —Wilmslow
- Part-time
Quick apply

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Flow Coordinator (HART)
Douglas Macmillan Hospice —Weston and Meir North
A full driving licence and access to a suitable vehicle. Provide telephone and face-to-face support to patients and families, including bereavement calls.
£27,000 a year
13d
Flow Coordinator (HART) #1161
Douglas Macmillan Hospice —Stoke-on-Trent
A full driving licence and access to a suitable vehicle. Provide telephone and face-to-face support to patients and families, including bereavement calls.
£27,000 a year
12d

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Flow Coordinator (HART) #1161

Douglas Macmillan Hospice -
Stoke-on-Trent

Apply Now

Job details

Full-time
£27,000 a year
12 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Level 3 in Health & Social Care
Driving Licence
Driving
Organisational skills
IT
NVQ
Care plans
Communication skills

Full job description

This is an exciting opportunity for Flow Coordinators to join our HART Team and support our virtual ward.

The HART (Hospice Advice, Response and Team) is already a well-established and valued multidisciplinary service, delivering an advice line and rapid response service to support patients, families, and healthcare professionals.

As we continue to grow, we are launching our newest service - the Virtual Ward.

We're looking for an enthusiastic and organised individual to play a key role in the coordination of patient flow in the virtual ward, with a focus on the day-to-day coordination of the Virtual Ward. This innovative service will help us support more people, quickly, in their own homes, ensuring timely access to specialist hospice care when it is needed most.

Working closely with patients, families, and our multidisciplinary team, you will support the coordination of referrals, admissions, patient monitoring, and communication across services, helping to provide a seamless and responsive pathway for those accessing our care.

The HART Service works alongside our established Hospice at Home and Community Services, creating an integrated approach to community-based hospice care. In addition to supporting the Virtual Ward, the role offers opportunities to work alongside and support our Hospice at Home team.

Key Responsibilities

Support the coordination of patient contact and workflow using clinical systems
Manage and monitor team emails, tasks and telephone activity
Provide telephone and face-to-face support to patients and families, including bereavement calls
Observe, report and escalate changes in patient condition appropriately
Liaise with GPs, District Nurses and other external professionals
Support referrals and audits to enable holistic patient care
Maintain accurate, timely and confidential patient records
Work collaboratively as part of a multidisciplinary community team
Attend mandatory training and palliative care education

About You

This role would suit an organised, proactive, and compassionate individual who thrives on coordinating services, building strong relationships, and ensuring patients receive the best possible care and experience.

You’ll bring:

NVQ/QCF Level 3 in Health & Social Care (or equivalent)
Substantial experience as a Senior Health Care Support Worker
Confidence working with indirect supervision
Strong communication and organisational skills
Ability to observe change, escalate concerns and work within care plans
IT skills and experience maintaining electronic records
A full driving licence and access to a suitable vehicle

Why Join Dougie Mac?

At Dougie Mac, we care deeply about the people who make our work possible. Whatever your role, you’ll be part of a supportive, values-led organisation where everyone is encouraged to grow, contribute, and make a real difference.

As a Dougie Mac employee, you’ll benefit from:

?? 35 days of annual leave, rising with length of service
?? Options to buy and sell annual leave
?? Hospice-paid Healthcare Cash Plan
?? Competitive Pension Scheme
? DBS paid for by the hospice
?? Learning & Development opportunities

?? Free on-site parking

? Join us and be part of a local charity that puts people at the heart of everything we do. ?

Salary: Circa £27,000

Hours: 22.5, 30, 37.5 contract hours available. Hours 8am – 4pm or 9am – 5pm over 7 days (some flexibility required to meet service demands)

Applications close: Sunday 2nd August 2026

Interviews: Friday 14th & Monday 17th August 2026

?? How to Apply
Please complete the application form in full, paying particular attention to your personal statement. This should clearly demonstrate how you meet the criteria in the job description and person specification. See the Recruitment Process Document for more information.

?? For more information, please contact:
Lisa Hill – Head of Community & Dementia Services
?? [email protected] ¦ ?? 01782 344300

Lisa Byatt – Community Manager (HART)
?? [email protected] ¦ ?? 01782 344300

Applicants must have the right to work in the UK. Sponsorship is not provided.

We reserve the right to close this vacancy and interview early, in the event of a large number of applications.

Job Description & Person Specification below - Please note, our shortlisting process is based on these documents. In accordance with our safer recruitment policy CV’s alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.

At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.

To find out more information click here.

Douglas Macmillan Hospice
Barlaston Road
Stoke-on-Trent
ST3 3NZ

Email: [email protected]
Tel: 01782 344300

Apply Now

Refine Your Search

patient care coordinator jobs in stoke on trent, sts

Flow Coordinator (HART) #1161

Flow Coordinator (HART)

Client Services Team Leader

Team Leader

Service Coordinator (Helpdesk)

Service Coordinator - Out of Hours

Domiciliary Care Worker

Qualified Dental Nurse

Dental Nurse Trainee/Qualified

Dental Nurse Apprenticeship

On-Site staffing Coordinator & Analyst PART TIME

Dental Hygienist

Associate Implant & General Dentist - Wilmslow -

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