Triage nurse Work, Jobs in Stoke On Trent, Sts (with Salaries)

OOH Dispatcher
Partnering Health —Stoke-on-Trent
- Part-time
- Analysis skills
- Data entry
- Typing
- Employee assistance programme
- Employee discount
Independent Prescriber
WithYou —Hanley
- £48,000 - £54,106 a year
- Part-time
- Organisational skills
- Time management
- Annual leave
- Referral programme
Quick apply
Veterinary Nurse – Weekend
Vets Now —Stoke-on-Trent
- Up to £17 an hour
- Weekend availability
- Annual leave
Veterinary Nurse – Full Time – Fixed Term
Vets Now —Stoke-on-Trent
- Up to £35,000 a year
- Full-time
- Annual leave
Social Worker
Active Care Group —Stafford
- £40,582.57 - £42,375.05 a year
- Full-time
- School
- Employee assistance programme
- Referral programme
Quick apply
13d
CAMHS Shropshire Telford & Wrekin Crisis Home Treatment Practitioner
Midlands Partnership University NHS Foundation Trust —Telford
- £39,959 - £48,117 a year
- Full-time
10d

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OOH Dispatcher

Partnering Health -
Stoke-on-Trent

Apply Now

Job details

Permanent | Part-time

Benefits

Employee assistance programme
Employee discount
Sick pay

Qualifications

Analysis skills
Data entry
Typing
Phone etiquette
Communication skills

Full job description

We are seeking a highly organised and detail-oriented OOH Dispatcher to ensure the safe, timely, and effective coordination of patient care.The successful candidate will be is responsible for managing and progressing cases on Adastra, coordinating clinical resources, and acting as a central communication point between NHS 111, clinicians, drivers, and external healthcare partners.

2 x vacancies

Hours : 20 hours per week

Duties include

Handling calls from NHS 111, responding to a range of enquiries including service coverage, confirmation of cases received via Adastra, and opening hours for Primary Care Centres (PCCs).

Undertaking general case management and progression on Adastra, ensuring cases are accurately updated, progressed appropriately, and monitored through to resolution.

Ensuring all calls are managed within agreed timescales and that service level agreements (SLAs) are consistently met.

Coordinating home visits for GPs, ensuring patients are seen within allocated timeframes and that patient details are promptly and accurately passed to the mobile crews.

Investigating cases where triage GPs have been unable to make contact with patients.

Liaising with other healthcare professionals, including the Ambulance Service, Social Services, A&E departments, and District Nurses, to maximise patient safety and quality of care.

Conducting safety Calls to patients in triage queues, explaining delays, and assessing whether it is safe to return calls to the queue or if urgent escalation is required.

Qualifications

Excellent analysis skills to interpret data and optimise dispatch processes.

Outstanding communication skills, both verbal and written, with professional phone etiquette.

Proficient in data entry, typing, and maintaining accurate records under tight deadlines.

Organised with the ability to prioritise tasks efficiently in a fast-paced environment.

Benefits

Bike2Work Scheme. Save up to 42% on bikes & equipment
DSE Eye Tests and Spectacles. Up to £25 for eye tests, £50 for spectacles
Employee Assistance Program – 24 hour helpline. 24/7 support for counselling, legal, medical & more
Employee Recognition. ‘On the Spot’ & ‘Extra Mile’ Awards
Family Friendly Policy. Support for maternity, paternity, adoption & fertility leave
Long Service Award. Celebrating 5 & 10 years of service
Menopause Support. HRT subscription covered & Menopause Pledge
NHS Discount – Blue Light Card. Staff are eligible for the Blue Light Card which offers a range of official discounts
Paid Sick Pay. 10 days per year
Professional Development. Training, courses & team-building opportunities
Workplace Savings and Low Interest Loans. Payroll savings & low-interest loans

As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.

Apply Now

Refine Your Search

triage nurse jobs in stoke on trent, sts

OOH Dispatcher

Independent Prescriber

Veterinary Nurse – Weekend

Veterinary Nurse – Full Time – Fixed Term

Social Worker

CAMHS Shropshire Telford & Wrekin Crisis Home Treatment Practitioner

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