Technical support occupations Work, Jobs in Stokesley, Nyk (with Salaries)

Client Support Engineer - JML
razorblue Careers —Stockton-on-Tees
- £25,000 - £25,500 a year
- Hybrid work
- Mentoring
- Training & development
- Business
- Life insurance
- Referral programme
Quick apply
Apprenticeship - Information Technology Support Associate level 3
Cummins Inc. —Darlington
- Monday to Friday
- Computer literacy
- Continuous improvement
- Computer skills
9d
ICT Technician
Outwood Grange Academies Trust —Cleveland
- £27,254 - £28,142 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
11d
1st Line Support Engineer
razorblue Careers —Stockton-on-Tees
- £25,775.00 - £25,775.88 a year
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Quick apply
Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Computer networking
- Organisational skills
2nd Line Support Engineer
razorblue Careers —Stockton-on-Tees
- £30,500 a year
- Hybrid work
- Customer service
- Mentoring
- Training & development
- Life insurance
- Referral programme
Quick apply
Digital Learning Coach
Education Training Collective —Stockton-on-Tees
- £17,664.35 - £19,307.50 a year
- Monday to Friday
- Communication skills
- Teaching
- Free parking
- Annual leave
2d
2nd Line Support Engineer - Night Shift
razorblue Careers —Stockton-on-Tees
- £31,500 - £38,500 a year
- 12 hour shift
- Hybrid work
- Mentoring
- Communication skills
- Life insurance
- Referral programme
Quick apply
Adoption Training & Communication Coordinator - Middlesbrough
Altrad —Middlesbrough
- Travel
- Organisational skills
- Training & development
Quick apply
Level 3 EUC Engineer - 6 Month Contract
Ekco —Stockton-on-Tees
- Communication skills
Quick apply
Level 2 EUC Engineer - 6 month Contract
Ekco —Stockton-on-Tees
- Communication skills
Quick apply

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1st Line Support Engineer
razorblue Careers —Stockton-on-Tees
Hybrid working - After probation, split time evenly between office and home. Respond to client queries and service requests. Tablet and mobile device support.
£25,775.00 - £25,775.88 a year
Quick apply
2nd Line Support Engineer
razorblue Careers —Stockton-on-Tees
Hybrid working - After probation, split time evenly between office and home. Tablet and mobile device support. Two paid charity volunteering days per year.
£30,500 a year
Quick apply

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Client Support Engineer - JML

razorblue Careers -
Stockton-on-Tees

Quick apply

Job details

Permanent
£25,000 - £25,500 a year

Benefits

Cycle to work scheme
Private medical insurance
Paid volunteer time
Life insurance
Referral programme

Qualifications

Technical troubleshooting
Desktop support
SCCM
Client engagement
Mentoring junior staff
Mentoring
Customer support
Customer interaction
Application support
Training & development
Business
Communication skills
Active Directory
Intune

Full job description

razorblue role:

We are looking for a Client Support Engineer to join our growing team of like-minded tech people. This role will be joining our device build and Joiners, Movers and Leavers team. Should you choose to accept, your responsibilities will encompass:

Configure various devices (e.g., laptops, desktops, tablets) according to customer specifications.
Maintain regular communication with clients, providing updates on project progress, addressing concerns, and ensuring customer satisfaction.
Manage the shipping process, ensuring timely delivery of devices to clients.
Offer support after project completion (hypercare) to ensure a smooth user experience and address any immediate issues until handover to the service desk.
Assist in the setup and configuration of new starter accounts with the JML team.
Collaborate with colleagues, suppliers, and customers to resolve technical problems in a timely and professional manner.
Training and mentoring less experienced team members

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must!

Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

razorblue requirements:

We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply.

Strong communication, and relationship-building skills
Experience in fast-paced laptop and desktop build and deployment, preferably in corporate environments.
Proficiency with the Microsoft Stack, including Microsoft 365.
Expertise in Windows Desktop and Application Support.
Experience with Apple devices and MAC operating systems will be advantageous
In-depth knowledge of Windows Desktop and Application Support.
Understanding of Microsoft Auto-Pilot, Intune and Entra.
Understanding of Microsoft SCCM
Working knowledge of Active Directory and AD-Sync
Comp TIA, Relevant Apprenticeship or higher education
An understanding of an MSP's business, clients and the market it works in
Excellent conversational fluency in English is required to clearly explain complex technical issues

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

razorblue gives:

Working for an IT partner isn’t for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate.

If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

Base salary of £25,000.00 per annum depending on skills and knowledge
25 days holidays per annum + public holidays + the ability to purchase 10 more
Your birthday off (Obviously!)
£2000 Referral Scheme Bonus – if you know other techies that want to join us
Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
Fully funded training and accreditations to expand your skillset
Two paid charity volunteering days per year
Discounted Broadband (Necessity)
Life insurance
Private Health Insurance with Vitality Health
Quarterly team social fund
Cycle to Work scheme
Gear up with the latest tech toys through our partnership with Currys
Cruise around in an eco-friendly electric car with our EV Scheme

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

Agencies/Recruiters Please Note:

To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs.

We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team.

Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!

Quick apply

Refine Your Search

technical support occupations jobs in stokesley, nyk

Client Support Engineer - JML

Apprenticeship - Information Technology Support Associate level 3

ICT Technician

1st Line Support Engineer

Technical Support Specialist (Hybrid)

2nd Line Support Engineer

Digital Learning Coach

2nd Line Support Engineer - Night Shift

Adoption Training & Communication Coordinator - Middlesbrough

Level 3 EUC Engineer - 6 Month Contract

Level 2 EUC Engineer - 6 month Contract

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