Complaints manager Work, Jobs in Stoneleigh, War (with Salaries)

Customer Service Advisor
Scrivens Opticians and Hearing Care —Birmingham
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
14d
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Customer Care Manager
Morris Homes Limited —Rugby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Customer Service Escalations Manager
Energile Ltd —Exhall
- From £27,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
Quick apply
Housing & Resident Engagement Manager
Extra Care —Coventry
- £52,500 a year
- Full-time
- Annual leave
- Life insurance
7d
Complaints Manager
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Full-time
- Customer service
- Communication skills
8d
Care Coordinator
Carers Trust Heart of England —Coventry
- £26,000 - £28,000 a year
- Weekend availability
- Organisational skills
- In-person
- Care plans
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Employee Relations Specialist (Change & Transformation) - Fixed Term Contract 12 Months
Independent Office for Police Conduct —Birmingham
- £52,499 a year
- Hybrid work
- Analysis skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
7d
Customer Delivery Manager
National Gas —Warwick
- £70,000 a year
- Full-time
- Hybrid work
- Agile
- Leadership
- Communication skills
- Free parking
2d
Deputy Complaints Manager
George Eliot Hospital NHS Trust —Nuneaton
- £32,073 - £39,043 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Referral programme
4d
Business Manager
Individual Care Services —Alcester
- £40,000 - £45,000 a year
- Full-time
- Management
- In-person
- Business
- Annual leave
Quick apply
4d
Regional Director - Adult Supported Living
Swanton Community Services —Coventry
- £60,000 a year
Property Administrator
Gold Leaf Property Investments —Rugby
- £28,000 - £30,000 a year
- Full-time
- Administrative experience
- IT
- In-person
Quick apply
4d
Store Manager
Aldi —Coventry
- £52,910 - £69,000 a year
- Annual leave
Resident Engagement Officer
Extra Care —Coventry
- £37,500 a year
- Full-time
- Annual leave
- Life insurance
8d
Resident Liaison Officer
Wates —Leamington Spa
- Customer service
- Maintenance
- Driving
Regional Support Manager
Healthcare Management Solutions —Birmingham
- £60,000 a year
- Temporary
- Nursing home
- Business development
- Project management
Quick apply
Quality Assurance and Development Manager
Bright Life Living —Great Barr
- £45,000 - £55,000 a year
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Free parking
Quick apply
Relationship Manager
Warwick Nub News —Warwick
- £225 a day
- CRM software
- Salesforce
- Negotiation
4d

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Customer Service Advisor

Scrivens Opticians and Hearing Care -
Birmingham

Quick apply

Job details

Full-time

Benefits

Annual leave
Employee discount
Transport links

Qualifications

Customer service
Communication skills

Full job description

About the role

Are you passionate about helping people and delivering outstanding service? At Scrivens Opticians & Hearing Care, we are looking for enthusiastic Customer Service Advisors to join our friendly and fast-paced team at our Head Office in Birmingham. As a key point of contact for both customers and branches, you’ll be responsible for handling a variety of queries and ensuring every interaction reflects our commitment to quality care and service. This is a fantastic opportunity to build your career in a supportive and collaborative environment.

Responsibilities

Act as the first point of contact for customer and branch enquiries via phone and email
Deliver a high standard of customer service by addressing needs and resolving issues promptly and professionally
Manage and resolve complaints with empathy and a solution-focused approach
Work independently to manage your workload and ensure accurate updates to customer records and internal systems
Collaborate with team members and line managers to improve processes and enhance service delivery
Contribute feedback and ideas to help continuously improve the customer experience

What we're looking for

We are seeking motivated and passionate individuals with excellent verbal and written communication skills who genuinely enjoy helping others. You should be confident in problem solving, capable of managing your tasks independently, and able to work effectively as part of a team. A customer-first attitude is essential, and while previous experience in a customer service role is an advantage, it is not required - we value enthusiasm, reliability, and a willingness to learn.

What we offer

Full-time role with structured hours, Monday to Friday, with shifts between 08:00 and 18:00
Opportunities for career progression and personal development
A supportive and collaborative team environment
The chance to play a key role at the heart of the business
A rewarding position where your ideas and contributions are valued
A central location with great public transport links
28 days annual leave including bank holidays (pro-rata)
Generous staff discount scheme

Quick apply

Refine Your Search

complaints manager jobs in stoneleigh, war

Customer Service Advisor

Customer Experience Manager

Hygiene Manager

Customer Care Manager

Customer Service Escalations Manager

Housing & Resident Engagement Manager

Complaints Manager

Care Coordinator

Employee Relations Specialist (Change & Transformation) - Fixed Term Contract 12 Months

Customer Delivery Manager

Deputy Complaints Manager

Business Manager

Regional Director - Adult Supported Living

Property Administrator

Store Manager

Resident Engagement Officer

Resident Liaison Officer

Regional Support Manager

Quality Assurance and Development Manager

Relationship Manager

I want to receive the latest job alerts for complaints manager in stoneleigh, war

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