Guest service agent Work, Jobs in Stotfold, Hrt (with Salaries)

Customer Support Agent
Eposability —Hemel Hempstead
- From £28,000 a year
- Overtime
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
8d
Receptionist
LAH Property Marketing —Kings Langley
- £17,485 - £34,970 a year
- Full-time
- Hybrid work
- Hospitality
- Front desk
- In-person
- Referral programme
Quick apply
14d
Front Office Supervisor - maternity cover
Lighthouse Hotel Management —Luton
- £28,593.58 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
Retail Construction Project Manager
Hotel Chocolat —Royston
- Hybrid work
- Hospitality
- Hotel
- Project management
- Employee discount
1d
Sales Manager
Sopwell House —St Albans
- Full-time
- Sales
- Hotel
- Employee discount
Quick apply

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Customer Support Agent
Eposability —Hemel Hempstead
You’ll be responsible for receiving 1st line queries from customers via phone and email, either solving them or escalating them internally to the right team…
From £28,000 a year
Quick apply
8d

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guest service agent jobs near stotfold, hrt

Customer Support Agent

Eposability
Hemel Hempstead

Quick apply

Job details

Full-time
From £28,000 a year
8 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Company events
Referral programme
Sick pay
On-site parking
Shuttle service provided

Qualifications

Hospitality
Driving Licence
Customer service
GCSE
VoIP
IT support
Help desk

Full job description

Job Description

- You’ll be responsible for receiving 1st line queries from customers via phone and email, either solving them or escalating them internally to the right team member.

- You’ll work closely with our support team to learn all our technologies.

- You’ll work closely with our project management team to configure software and hardware for upcoming installations into new restaurants.

- As part of the wider team, you’ll do onsite installations of our technology into new restaurants.

Benefits

- Additional overtime work (circa £2,500 per annum)

- Fully funded training and qualifications

- Company-wide bonus scheme based on business performance

- 23 days holiday exc bank holidays (up to 28 days with time of service)

- Time in the business perks

- Quarterly team events

- Casual dress

- Company Wellbeing Fund

- Company events

- Company pension

- Free On-site parking

- Shuttle service provided

- Referral programme

- Sick pay

Who are we and why us?

- Eposability is the leading technology solutions partner to the UK hospitality industry. We have been helping hospitality businesses grow through the use of technology for over 13 years.

- We’ve spent years analysing the hospitality industry’s technology needs and identified the best available solutions. We work hand-in-hand with every client, implementing and optimising their technology to solve operational challenges, drive revenue and provide real insight into their business.

- We’re a small team with a big vision – to implement the very best hospitality technology to our customers, empowering them to grow and evolve with meaningful and actionable insight that will keep them ahead of their competition.

- You'll be working with some of the UK’s fastest-growing independent hospitality chains. Every day is more exciting than the last as we drive to change how tech companies service the hospitality industry.

https://eposability.com

https://linkedin.com/company/eposability

The technology we work with (Full Training Provided)

- iPad POS

- Online ordering

- Payment systems

- Stock control

- Workforce management/HR

- Reporting/Business Intelligence

- Loyalty/CRM

- Wi-Fi/Guest Wi-Fi

- CCTV

- VOIP

- Finance/Accounts

- Custom Development

Requirements

- A full UK driving license

- A passion for facing challenges head on and solving problems

- Must be able to work between the hours of 9am-10pm Monday to Sunday (5 days/ 40 hours per week)

Qualifications/ Experience

GCSE’s or equivalent (Preferred but not necessary)

IT Support Experience: 1 year (Preferred but not necessary)

Customer Service Experience: 1 year (Preferred but not necessary)

Job Type: Full-time

Pay: From £28,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Ability to commute/relocate:

Hemel Hempstead HP2 7TG: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have any experience working in hospitality?
Are you able to work between the hours of 9am-10pm Monday to Sunday? (5 days/ 40 hours per week)
Do you have any experience working on a helpdesk/ support desk?

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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guest service agent jobs in stotfold, hrt

Customer Support Agent

Receptionist

Front Office Supervisor - maternity cover

Retail Construction Project Manager

Sales Manager

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