Quality team leader Work, Jobs in Stourbridge, Wmd (with Salaries)

Patient Experience Lead - Quality and Governance Specialist
Spire Healthcare —Worcester
- £19,800 a year
- Part-time
- Microsoft Office
- IT
- Communication skills
- Free parking
- Annual leave
Production Team Leader
WHS Plastics —Bridgnorth
- Full-time
- Management
- Analysis skills
- Supervising experience
Quick apply
Housing & Welfare Quality & Performance Lead
Walsall Council —Walsall
- £39,152 - £41,771 a year
- Full-time
- English
- Flexitime
Lead Quality Engineer
Rexroth —Birmingham
- Full-time
- Engineering
- English
- Master's degree
- Employee discount
Quick apply
QA Lead
Correla —Solihull
- £51,000 a year
- Continuous improvement
- Software development
- Agile
- Annual leave
5d
Construction Compliance Lead
Royal Mail Group —Birmingham
- Full-time
- No degree
- Travel
- Construction experience
- Annual leave
Quality Lead
Active Care Group —Albrighton
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Referral programme
Quick apply
12d
Quality Shift Lead
Goodfish Group —Cannock
- Weekend availability
Quick apply
German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM
Ramboll —Birmingham
- Full-time
- Microsoft Powerpoint
- Engineering
- Project management
- Annual leave
Quick apply
Lead Plant Quality Engineer
Norton Motorcycles —Solihull
- Engineering
- Assembly
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
5d

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Patient Experience Lead - Quality and Governance Specialist

Spire Healthcare -
Worcester

Apply Now

Job details

Part-time
£19,800 a year

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Office
IT
Communication skills
Negotiation

Full job description

Spire South Bank Hospital have an exciting opportunity for a Patient Experience Lead to lead and drive improvements to the patient experience. This role is part time (22.5 hours) in the Quality and Governance team.

Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care and are proud of the positive patient feedback we consistently receive.

Our vision is to be recognised as a world-class healthcare provider, bringing together the best people dedicated to creating excellent clinical environments and delivering the highest quality patient care.

Duties and responsibilities:

To lead and drive improvements to the patient experience utilising all information available within Spire. Monitor any changes made and ensure initiatives are trialled, reviewed and embedded.

The post holder must demonstrate excellent communication and interpersonal skills with ability to influence change. Must also be able to interrogate data and turn into meaningful actions to deliver positive change.

The post holder is responsible for ensuring that there is a focus on the delivery of person centre approach to the resolution of complaints, concerns and enquiries from patients and carers, promoting patient involvement and using all patient and carer/ family feedback to improve practice, processes and experience.

The post holder needs to be proactive in dealing with issues without instruction as appropriate, be a self-starter and be able to chair and inspire the patient experience committee.

Who we're looking for:

Good working knowledge of the CQC.
Experience of dealing with patients and other stakeholders
Excellent communication and interpersonal skills with the confidence and ability to build relationships with diverse audiences
Able to work to tight timescales
Confidence to make decisions in an appropriate manner when direction is not available
Self-starter with experience of dealing with patients and other stakeholders
Demonstrable experience in healthcare
Knowledge of healthcare processes
Keen interest in Hospital development and service improvement
Ability to build relationships with Stakeholders
Ability to manage conflict and negotiate outcomes
IT literate and a competent user of MS Office suite

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Save an average of £50 per month with our free onsite car park.

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Apply Now

Refine Your Search

quality team leader jobs in stourbridge, wmd

Patient Experience Lead - Quality and Governance Specialist

Production Team Leader

Housing & Welfare Quality & Performance Lead

Lead Quality Engineer

QA Lead

Construction Compliance Lead

Quality Lead

Quality Shift Lead

German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM

Lead Plant Quality Engineer

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