Join Our Team as a Fundraising & Partnerships Officer
Please note: this is a part-time position (22.5 hours per week). The actual salary payable is £24,000 per annum (£40,000 pro-rata).
The Service
At Citizens Advice, we’ve been solving life’s problems for more than 80 years. We support our local community with expert free, independent, confidential, and impartial advice.
Serving the people of Bracknell, Slough and the Royal Borough of Windsor and Maidenhead last year we supported over 6,000 people securing £8.2 million of financial benefit. We know more people want our help and we are ambitious to meet further demand.
We are proud of our investment in our infrastructure, service, and people.
Citizens Advice East Berkshire is looking for an enthusiastic and entrepreneurial Fundraising & Partnerships Officer to help grow community support, strengthen local partnerships and increase unrestricted income.
This is an exciting opportunity to join an ambitious local charity at a time of growth and development. Working closely with the Chief Executive Officer and our existing grants fundraiser, you will play an important role in helping us diversify our income, expand our supporter base and build stronger relationships across the communities we serve.
We support thousands of local people every year with issues including debt, housing, benefits, employment, energy and the cost of living. The support you provide will help ensure that local people can continue to access free, independent and confidential advice when they need it most.
PLEASE NOTE: All candidates are required to complete the official application form. Submissions of CVs alone will not be accepted or considered. Please visit the website for the Job Pack and application form: https://caeb.org.uk/job-opportunity-fundraising-and-partnerships-officer/
Employee Benefits:
- 5% employer pension contribution
- Generous holiday entitlement – 25 days plus 8 days Public Holidays (pro-rated)
- Free parking at Maidenhead and Bracknell offices
- Employee Assistance Programme
- Employee Perks Programme
This newly created role is designed to strengthen Citizens Advice East Berkshire’s fundraising capacity and support the delivery of our Business Plan.
You will help launch, develop and grow our Friends of CAEB scheme, increase community fundraising activity, build relationships with local businesses and supporters, and develop engaging communications that encourage people to support our work.
The role offers a fantastic opportunity for someone who enjoys building relationships, creating opportunities, supporting events and helping a charity increase its impact within local communities.
Key Responsibilities
Community Fundraising and Supporter Engagement
- Support the development and delivery of community fundraising activity across East Berkshire.
- Recruit, support and steward individuals, community groups and organisations wishing to raise funds for CAEB.
- Help build a community of supporters, advocates and ambassadors for CAEB.
- Attend community events and networking opportunities where appropriate to raise awareness of CAEB and develop fundraising opportunities.
- Develop positive, long-term relationships with supporters and fundraisers.
Friends of CAEB
- Lead the day-to-day development and delivery of the Friends of CAEB scheme.
- Recruit and retain Friends of CAEB members and supporters.
- Develop activities and communications that encourage regular giving and ongoing engagement.
- Monitor the growth and performance of the scheme and report progress to the CEO.
Corporate Partnerships
- Identify and develop relationships with local businesses and corporate supporters.
- Seek opportunities for corporate donations, sponsorship, fundraising partnerships and gifts in kind.
- Support businesses to engage with and support the work of CAEB.
- Maintain positive relationships with existing corporate supporters and partners.
Supporter Communications
- Develop engaging communications for supporters and potential supporters.
- Produce content for fundraising campaigns, newsletters, website updates and social media.
- Work with colleagues to promote the impact of CAEB's work and share success stories.
- Help ensure supporters are regularly thanked, updated and engaged with the organisation.
Fundraising Development
- Research and identify new fundraising opportunities.
- Work with the CEO and grants fundraiser to support delivery of CAEB's fundraising objectives.
- Maintain accurate records of fundraising activity and supporter engagement.
- Contribute to monitoring fundraising performance against agreed targets and objectives.
- Support delivery of the fundraising commitments contained within the Business Plan.
General Responsibilities
- Work in accordance with the aims, principles and values of the Citizens Advice service.
- Promote equality, diversity and inclusion in all aspects of the role.
- Comply with organisational policies and procedures.
- Undertake other duties reasonably required by the CEO, consistent with the nature and level of the post.
About You:
We are looking for someone with:
- Experience in fundraising, partnerships, community engagement, marketing, communications, business development or a related field.
- Excellent written and verbal communication skills.
- Strong relationship-building and networking skills.
- Experience of organising projects, events, campaigns or engagement activities.
- A proactive and organised approach to work.
- The ability to work independently and identify opportunities.
- A genuine commitment to supporting local communities and the values of Citizens Advice.
Knowledge and Experience
- Experience of community fundraising, corporate fundraising, individual giving or supporter development.
- Experience of developing and maintaining positive relationships with a range of stakeholders, supporters, customers, volunteers or partners.
- Experience of planning and delivering projects, campaigns, events or engagement activities.
- Experience of working towards targets, objectives or performance measures.
- Experience of producing written content for different audiences and purposes.
- Experience of using social media, digital communications or online engagement tools professionally.
- Understanding the importance of supporter stewardship and relationship building.
Skills and Abilities
- Excellent written communication skills, including the ability to write clear, engaging and persuasive content.
- Strong verbal communication and interpersonal skills.
- Ability to build relationships and establish credibility with supporters, funders, businesses, volunteers and community organisations.
- Strong networking and influencing skills.
- Ability to communicate the impact of CAEB's work in a compelling and accessible way.
- Ability to manage multiple priorities and deadlines effectively.
- Ability to work independently, use initiative and identify opportunities for improvement.
- Strong organisational and administrative skills.
- Good IT skills, including Microsoft Office and the ability to learn new systems quickly.
- Ability to analyse information and use data to inform decisions and evaluate success.
Personal Qualities
- A genuine commitment to the aims, principles and values of Citizens Advice.
- Passion for supporting local communities and helping people access support.
- Positive, proactive and enthusiastic approach to work.
- Creative thinker who is willing to try new approaches and learn from experience.
- Resilient and adaptable in a changing environment.
- Collaborative and willing to work across teams and projects.
- Commitment to equality, diversity and inclusion.
- Willingness to work occasional evenings or attend community events where required.
DESIRABLE
Knowledge and Experience
- Experience of developing donor, supporter or customer engagement programmes.
- Experience of organising fundraising, networking or community events.
- Experience in marketing, communications, community engagement or a related role.
- Experience of creating content for websites, newsletters, social media or email marketing campaigns.
- Experience of supporter stewardship, donor journeys or membership schemes.
- Experience of working within the charity, voluntary or community sector.
- Experience of using CRM, fundraising or customer relationship management systems.
- Experience of recruiting, managing or supporting volunteers.
- Experience of working with local businesses, community groups or strategic partners.
Job Type: Part-time
Pay: £40,000.00 per year
Benefits:
- Company events
- Health & wellbeing programme
Work Location: Hybrid remote in Bracknell RG12 7GR
