Technical support specialist Work, Jobs in Strathaven, Slk (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
1d
Operations and Performance Officer
Home Office —Strathaven
- £32,110 - £33,073 a year
- Weekend availability
- Presentation skills
- Travel
- Organisational skills
- Annual leave
10d
Digital Data Specialist
Prestwick Aerosystems Limited —Prestwick
- £50,960 - £53,532 a year
- Full-time
- Travel
- Free parking
- Annual leave
1d
Mobile Water Treatment Technician
Equans —Bellshill
- Full-time
- Annual leave
- Employee assistance programme
Specialist Advisor – Energy
Scottish Environment Protection Agency —Holytown
- £48,026 - £53,056 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
3d
Test Analyst
Systal Technology Solutions —Hamilton
- Full-time
- Analysis skills
- In-person
- Communication skills
Water Hygiene Risk Assessor - Scotland
HSL Compliance Limited —Wishaw
- £13.57 - £15.10 an hour
- Full-time
- Travel
- Communication skills
- Annual leave
- Sick pay
Quick apply
Lead Specialist Advisor
Scottish Environment Protection Agency —Holytown
- £59,118 - £65,311 a year
- Full-time
- Analysis skills
- Project management
- Leadership
- Annual leave
2d
F-35 Airframe In-Service support team
BAE Systems —Prestwick
- £55,498 a year
- Hybrid work
- Analysis skills
- Leadership
10d
Electrician
Equans —Irvine
- Full-time
- Hospital
- Maintenance
- Annual leave
- Employee assistance programme
Technical Auditor - Join a Growing National Team!
BRE —Glasgow
- £35,301 a year
- Hybrid work
- Microsoft Office
- No degree
- Communication skills
- Free parking
Technician
RoukenBio —Motherwell
- From £24,479 a year
- English
- Referral programme
Data Protection Specialist
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Annual leave
- Flexible schedule
7d
Architectural Technician
Keepmoat Homes —Glasgow
- Full-time
- Employee assistance programme
- Employee discount
249107- Energy and Sustainability Manager
NHS Scotland —Bothwell
- £52,845 - £61,466 a year
- Call to connect
- Master's degree
- Annual leave
- Sick pay
8d
IT Apprentice
QA Apprenticeships —Irvine
- £16,012.50 a year
- Microsoft Excel
- Microsoft Office
- SharePoint
1d
GIS Specialist
Savills —Glasgow
- Full-time
- Remote
- Python
- Annual leave
Customer Support Specialist - Aviation
Scottish Leather Group —Paisley
- £0.01 a year
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d
Quality Specialist
RoukenBio —Motherwell
- From £25,235 a year
- Microsoft Office
- Referral programme
3d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
1 day ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in strathaven, slk

Technical Support Analyst

Operations and Performance Officer

Digital Data Specialist

Mobile Water Treatment Technician

Specialist Advisor – Energy

Test Analyst

Water Hygiene Risk Assessor - Scotland

Lead Specialist Advisor

F-35 Airframe In-Service support team

Electrician

Technical Auditor - Join a Growing National Team!

Technician

Data Protection Specialist

Architectural Technician

249107- Energy and Sustainability Manager

IT Apprentice

GIS Specialist

Customer Support Specialist - Aviation

Quality Specialist

Regional IT Support Specialist

I want to receive the latest job alerts for technical support specialist in strathaven, slk

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