Company Overview
Home Sweet Home Estate Agents in Inverness are the trusted local property experts, dedicated to providing exceptional service in the real estate sector. As an independent agency, we bring a fresh approach to the local property market, valuing integrity and customer satisfaction.
Summary
We are seeking a professional and organized Estate Agency Administrator / Receptionist to join our team in Inverness. This office-based role is vital in ensuring smooth daily operations and delivering excellent client service, reflecting our commitment to excellence in the property industry.
Location: Inverness (Office Based)
Hours: Monday to Friday, 9:00am – 5:00pm (37.5 hours per week)
Salary: Competitive, dependent on experience
Join Our Award-Winning Team
Home Sweet Home Estate Agents is looking for an organised, friendly and motivated Estate Agency Administratorto join our busy Inverness office.
This is a varied role at the heart of our business, providing administrative support to our estate agency team while delivering excellent customer service to buyers and sellers. If you enjoy working in a fast-paced environment, have great attention to detail and love helping people, we'd love to hear from you.
Key Responsibilities
- Welcoming clients and visitors to the office
- Answering telephone calls and responding to email enquiries
- Managing diaries and booking appointments
- Preparing property details and marketing materials
- Uploading properties to property portals and social media
- Assisting with sales progression and general administration
- Maintaining accurate records using our estate agency software
- Using AI tools
- Creating Social media posts
- Liaising with solicitors, surveyors, buyers and sellers
- Supporting the sales team with day-to-day administrative tasks
- Ensuring the office runs smoothly and professionally at all times
What We're Looking For
- Excellent communication and customer service skills
- Strong organisational and time management abilities
- Good IT skills, including Microsoft Office
- Excellent attention to detail
- Ability to work independently and as part of a team
- A positive, proactive attitude
- Previous administration or customer service experience is desirable
- Estate agency experience is advantageous but not essential as full training will be provided
What We Offer
- Full-time, permanent position
- Monday to Friday working hours (9am–5pm)
- Supportive and friendly working environment
- Ongoing training and career development opportunities
- Opportunity to work within an award-winning, growing local business
If you think you'd be a great fit for our team, we'd love to hear from you.
Please apply with your CV and a covering letter explaining why you would be suitable for the role.
If your application is shortlisted, we aim to contact you within seven days.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
- 9:00am – 5:00pm
Work Location: In person – Inverness
'Join our friendly team at Home Sweet Home Estate! If you thrive in an organized environment and enjoy helping clients find their perfect home, we want to hear from you—apply today to become part of our local property family.'
Pay: £25,500.00-£26,500.00 per year
Work Location: In person
