Job Description: Admin and Communications Manager
Location: Hybrid (with frequent attendance at St Mark’s Community Centre required)
Hours: Part-time, up to 22.5 hours per week (equivalent to 3 days)
Salary: £14 per hour
Contract Type: Initial 6-month fixed term contract
We are looking for an organised and proactive Administration and Communications Manager to serve as the operational backbone of St Marks Community Centre during an exciting period of change.
This newly created role combines financial administration and communications with day-to-day running of the centre.
As primary point of contact for both the Trustee Board, suppliers and centre users, you will be responsible for a wide range of tasks including, identifying cost-saving opportunities and ensuring our historic facilities are maintained to the highest standards for all our hirers.
If you are detail-oriented and reliable with a passion for community-led spaces, this exciting new role will provide the opportunity to gain experience in the charity sector. Working directly with the Trust Board, this varied role offers the chance to learn new skills and directly shape the sustainable future of one of Bath’s key neighbourhood hubs.
About role
The primary objective of this role is to support the Trustee Board with the transition of the charity’s finance and communications functions, and in the day-to-day running of the centre.
Key responsibilities
1. Financial administration, operational and facility oversight (One day per week)
- Financial processing: Record supplier bills, raise customer invoices via the booking portal, and proactively chase unpaid payments.
- Cost control: Conduct a "housekeeping" exercise to identify unnecessary subscriptions, review supplier contracts, and find better value for money.
- Hall inspections: Conduct regular checks of the Community Centre to ensure high standards of cleaning, health and safety, and general maintenance.
- Contractor coordination: Support the Board of Trustees in management of various subcontractors to ensure consistent service delivery.
- Procurement: Obtain quotes for necessary works and assess whether proposed spending is essential.
2. Communications and bookings management (One day per week)
- Enquiry management: Act as the first point of contact for all booking enquiries, managing the calendar and hirer communications.
- Liaison: Maintain strong professional relationships with regular hirers and provide updates to the Board of Trustees.
- Business development: Show prospective new hirers around the hall to encourage increased usage and income.
- Social media: establishment and day-to-day running of the centre’s social media presence (Facebook and Instagram).
- Fundraising support: Research and identify new income opportunities, including grants, local advertising, and sponsorship.
3. Xero implementation (One day per week)
- Systems migration: Support the Treasurer in implementing Xero as the charity’s primary accounting system.
- Data management: Input historical financial data into Xero to enable year-on-year comparisons.
Skills & Experience:
- Systems knowledge: Proven experience or training in using Xero, or similar accounting systems.
- IT literacy: Proficient using IT tools and digital communication channels.
- Administration: Background in general administration, customer service, and/or supplier management, desirable.
- Financial Awareness: A solid understanding of financial discretion, double-entry accounting, and governance.
Personal Attributes:
- Effectiveness: A task-focused and hard-working approach to project-based work.
- Communication: Able to liaise professionally with diverse groups, including trustees, volunteers, and community hirers.
- Curiosity and enthusiasm: We are looking for a self-starter who is genuinely excited by the challenge of uncovering new opportunities and who approaches every task with a positive, solutions-oriented mindset.
Note: This role is subject to a 6-month review by the Board of Trustees to determine long-term requirements and potential adjustments to hours or duties.
About St Marks
St. Mark’s Community Centre is nestled in the heart of Widcombe, Bath.
St Mark’s presents the people of Bath with an opportunity to gather, learn, nurture talent, keep fit, connect with nature and much more. Originally built between 1830-32 St Mark’s Church was deconsecrated in the 1970’s and is now a Grade II Listed asset along with the former cemetery, now the community garden for the residents of Bath.
As a registered charity the management of the centre is overseen by trustees. Our prime source of income for the upkeep of this Victorian building is through commercial lettings. However, the trustees are mindful of the need to achieve the right balance between the centre being a commercial venue for hire and a space that is available for social activities and ‘not for profit’ groups.
We host a variety of ballet, youth drama music and other groups. We are also the home to Widcombe Acorns, an Ofsted Outstanding pre-school.
As the building and community garden are owned by the St Mark’s Charity, our prime objective is to ensure that the centre is financially viable, is fit for purpose and remains an asset for future generations by means of continuous improvement to the fabric of the building and grounds.
We have big ambitions for our centre - St. Marks requires re-imagination, renovation and investment to meet the growing needs of our patrons and to safeguard our building for the future.
The Board are building a dynamic and innovative team to define the next chapter for our centre.
Pay: £14.00 per hour
Work Location: Hybrid remote in Bath BA2 4PA
