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Renewals Manager - Commercial & Schemes

Howden Group Holdings -
Cheltenham

Apply Now

Job details

Full-time

Qualifications

Certificate in Insurance

Full job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

Are you an experienced insurance leader looking for a role where you can really shape performance, culture, and growth? This is a fantastic opportunity to lead a high-performing Commercial Schemes team within Howden, delivering outstanding client outcomes while driving sustainable, profitable growth.

Based primarily in our Cheltenham office, this is a hands-on leadership role where you’ll balance strategic direction with day-to-day operational excellence. You’ll work closely with colleagues across the business, with monthly visits to our Colchester office and occasional travel to London, giving you visibility and influence across the wider organisation.

The Role

As a Renewals Manager, you’ll be responsible for delivering the vision and strategy for your branch or department, ensuring performance targets, service levels, and client outcomes are consistently exceeded. You’ll play a key role in shaping commercial success while building a motivated, engaged, and high-performing team.

What You’ll Be Doing

Leading and developing a team to create a strong performance culture built on accountability, collaboration, and continuous improvement.
Owning day-to-day trading and operational performance, ensuring SLAs, income, and profitability targets are met or exceeded
Providing high-level professional insurance advice and ensuring clients are correctly and adequately insured.
Building strong relationships with insurers and internal stakeholders to drive service improvements and growth opportunities.
Producing and delivering an effective business plan aligned to wider divisional and group objectives.
Ensuring robust governance, regulatory compliance, and adherence to Howden service standards at all times.

What We’re Looking For

A minimum of 5 years’ experience providing specialist insurance advice.
Cert CII qualified, with progression towards Dip CII.
Strong technical knowledge across general insurance, with commercial awareness and a results-driven mindset.
A proven people leader who can inspire, coach, and develop others to reach their full potential.
Confident stakeholder management skills, able to influence across all levels of the organisation and with external partners.

Why Join Howden?

You’ll join a people-first business that values expertise, ambition, and collaboration. We offer the opportunity to genuinely shape a business area, develop your leadership career, and work alongside talented professionals in a supportive, high-energy environment.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

Apply Now

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trading manager jobs in stroud, gls

Renewals Manager - Commercial & Schemes

Trading Manager Opportunities - Gloucester Area

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Supervisor

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Senior Commercial Manager

Programme Procurement Manager

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Senior CRM Manager

Car Sales Manager

Data Enrichment Manager

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