Climate change Work, Jobs in Sudbury, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
13d
Estates Surveyor, South & East Hub - 35383
Environment Agency —Ipswich
- £43,198 a year
- Part-time
- Presentation skills
- Driving
- Travel
- Flexible schedule
Senior Change Manager
Drax Group —Ipswich
- Full-time
- Hybrid work
- Management
- Driving
- Leadership
3d
Bin Collector
West Suffolk Council —West Suffolk
- £14.13 - £14.82 an hour
- Full-time
- Computer literacy
- Annual leave
- Employee assistance programme
5d
Multinational Client Service Technician
AXA —Ipswich
- Microsoft Excel
- Microsoft Office
- Analysis skills
Driver
West Suffolk Council —West Suffolk
- £17.09 - £17.68 an hour
- Full-time
- Computer literacy
- Driving
- Annual leave
- Employee assistance programme
5d
Team Leader - Financial Lines & Construction
AXA —Ipswich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Export Compliance Site Lead
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Business
- Communication skills
- Free parking
- Employee assistance programme
Head of Heatsink Delivery
Sizewell C —Felixstowe
- £105,000 a year
- Full-time
- Analysis skills
- Project management
- Organisational skills
Fixed Term Regional Makeup Artist - John Lewis Chelmsford
Chanel —Chelmsford
- Full-time
- Employee assistance programme
- Employee discount
Account Manager - Stansted Airport
Chanel —Stansted
- Full-time
- Management
- Leadership
- Employee assistance programme
- Employee discount

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Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
13 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

climate change jobs in sudbury, sfk

Customer Success Executive

Estates Surveyor, South & East Hub - 35383

Senior Change Manager

Bin Collector

Multinational Client Service Technician

Driver

Team Leader - Financial Lines & Construction

Export Compliance Site Lead

Head of Heatsink Delivery

Fixed Term Regional Makeup Artist - John Lewis Chelmsford

Account Manager - Stansted Airport

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I want to receive the latest job alerts for climate change in sudbury, sfk

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