Retail sales manager Work, Jobs in Sudbury, Sfk (with Salaries)

Customer Sales Manager
Greene King Corporate - BRA_001 —Bury St. Edmunds
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Sales Manager
Grange - Chelmsford —Chelmsford
- Up to £70,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
- Life insurance
Quick apply
2h
Sales Manager
NEXT —Colchester
- From £7,945 a year
- Part-time
- Employee discount
10d
Assistant Sales Manager
LRG —Ipswich
- £32,000 - £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Negotiation
- Employee discount
Quick apply
Used Car Sales Manager
Integrity Automotive Ltd —Ipswich
- Up to £80,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
Quick apply
1d
Sales Executive
Vindis Group —Bury St. Edmunds
- £20,000 a year
- Sales
- Customer service
- Employee assistance programme
Experienced Sales Executive
FRANK G. GATES LIMITED —Braintree
- Sales
- Driving
- Organisational skills
- Employee discount
7d
Geely - Assistant sales manager
Glyn Hopkin —Chelmsford
- £30,000 a year
- Sales
Wholesale Tyre Salesperson / Assistant Wholesale Tyre Manager
Southern Tyre Co Ltd —Colchester
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Trainee Car Sales Executive
BYD Colchester Glyn Hopkin —Colchester
- £18,000 - £50,000 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Employee discount
- Life insurance
Quick apply
3d
Toyota Sales Executive
Steven Eagell Limited —Chelmsford
- £25,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
22h
Sales Executive
Endeavour Automotive Group —Colchester
- £20,000 a year
- Weekend availability
- Sales
- Driving
- Communication skills
- Life insurance
Account Manager - Stansted Airport
Chanel —Stansted
- Full-time
- Management
- Leadership
- Employee assistance programme
- Employee discount
Sales Executive
Lookers —Colchester
- £25,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
Quick apply
6d
Part Time Sales Executive - Stansted Airport
SIXT UK —Stansted
- £13,602 a year
- Part-time
- Sales
- Customer service
- Driving
- Paid training
- Annual leave
Quick apply
14d
Account Manager - Laura Mercier- Fenwick Colchester- Maternity cover- 37.5 hours
Orveon Global Ltd UK —Colchester
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Sales Executive - Stansted Airport
SIXT UK —Stansted
- Weekend availability
- Sales
- English
- Driving
- Paid training
- Annual leave
Quick apply
Sales Executive
SIXT UK —Stansted
- Weekend availability
- Sales
- English
- Driving
- Paid training
- Annual leave
Quick apply
6d
Parts Sales Executive - Ipswich
MSX - TPS —Ipswich
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
Quick apply

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Customer Sales Manager

Greene King Corporate - BRA_001
Bury St. Edmunds

Quick apply

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Sales management
Customer service
Communication skills

Full job description

Company Description

Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.

Job Description

The Customer Sales Manager is responsible for driving customer value and service excellence through effective leadership of a team of 10 Customer Sales Representatives and Telesales Account Managers. This role ensures that every customer interaction delivers exceptional service, supports retention, and maximises commercial opportunities.

By setting clear performance expectations, implementing effective telesales strategies, and coaching team members to deliver best‑in‑class customer experiences, the Customer Sales Manager plays a pivotal role in increasing customer satisfaction, growing sales, and strengthening long‑term customer relationships.

Through the management of Telesales Account Managers they are also co-responsible – alongside the Regional Sales Manager - for the delivery of volume, profit and brand objectives for a subset of Free Trade customers

Working collaboratively with Operations, Logistics, Commercial teams and other internal stakeholders, the Customer Sales Manager translates business objectives into actionable frontline activity—optimising processes, enhancing productivity, and ensuring that customer needs are consistently met with accuracy, care, and professionalism.

Qualifications

Your role as Customer Sales Manager

Team Management and Performance Management
Setting targets and goals to maintain and grow sales volume and profit.
Establishing clear and achievable sales targets for the team and individual representatives.
Regularly monitoring calls, providing constructive feedback, and conducting performance reviews to identify areas for improvement.
Coach team members through areas of professional development.
Providing guidance and training to Customer Sales Representatives and Telesales Account Managers on sales techniques, product knowledge, and customer service best practices.
Providing guidance and training to Sales Development Assistant
Motivating and engaging
Creating a positive and motivating work environment to encourage high performance and team spirit.
Addressing and resolving any conflicts or issues that may arise within the team..
Sales and Customer Service
Ensuring high-quality customer interactions:
Overseeing that representatives provide excellent customer service, resolve issues effectively, and build positive customer relationships.
Monitoring of sales volumes & customer retention
Operational Management
Resource planning - Ensuring adequate staffing levels and resource allocation to meet call volume demands.
Reporting and analysis - Preparing regular reports on sales performance, team productivity, and other key metrics.
Process improvement - Identifying opportunities to streamline sales processes and improve efficiency.
Driving sales and revenue - Implementing strategies to maximize sales opportunities.
Managing customer interactions
Overseeing the entire customer interaction process, from initial contact to closing the sale and providing after-sales support
Maintaining accurate records - Ensuring that all customer interactions and sales data are accurately recorded and updated in relevant systems.
Management of lead generation for Sales Development Assistant
Creating a reputation that means people actively want to work in Customer Sales

What you’ll bring…

Highly motivated people manager
Strong Customer Service Skills
Ability to think strategically and drive sales
An effective communicator – written and oral.
Have a strong understanding of the Brewing and Brands’ business.
Be highly organised with good attention to detail.
Able to persuade and influence others
Ability to handle multiple competing priorities.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
Wagestream – access your wage before payday for when life happens.
Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…

Quick apply

Refine Your Search

retail sales manager jobs in sudbury, sfk

Customer Sales Manager

Sales Manager

Sales Manager

Assistant Sales Manager

Used Car Sales Manager

Sales Executive

Experienced Sales Executive

Geely - Assistant sales manager

Wholesale Tyre Salesperson / Assistant Wholesale Tyre Manager

Trainee Car Sales Executive

Toyota Sales Executive

Sales Executive

Account Manager - Stansted Airport

Sales Executive

Part Time Sales Executive - Stansted Airport

Account Manager - Laura Mercier- Fenwick Colchester- Maternity cover- 37.5 hours

Sales Executive - Stansted Airport

Sales Executive

Parts Sales Executive - Ipswich

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