Growth executive Work, Jobs in Suffolk (with Salaries)

Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
7d
Business Development Manager Europe - Freeze Dryers
ATS Automation Tooling Systems Inc. —Ipswich
- Remote
- CRM software
- Doctoral degree
- Up to 50% travel
Business Development Executive
Midwich Group —Diss
- Sales
- Customer service
- Business development
- Free parking
- Employee assistance programme
Pensions Administration Associate
Gallagher Benefit Services —Ipswich
- Full-time
- Remote
- Analysis skills
- Mentoring
- Communication skills
Customer Experience Manager
Natures Menu —Snetterton
- £60,000 - £70,000 a year
- Full-time
- Microsoft Word
- Customer service
- Team management
- Store discount
- Work from home
Quick apply
10d
Sales Executive
Radius Limited —Ipswich
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Commercial Account Executive
Gallagher —Ipswich
- Business development
- Travel
- Leadership
- Employee stock purchase plan
- Life insurance
Client Service Executive – Insurance
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Executive Assistant
Executive Support —Colchester
- £28,687 - £31,284 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
10d
Account Executive - East of England
Gallagher —Ipswich
- Business development
- Travel
- Communication skills
- Employee stock purchase plan
- Life insurance
Senior Account Executive
Gallagher —Ipswich
- Business development
- Travel
- Leadership
- Employee stock purchase plan
- Life insurance
Business Development Executive (Lead Generation & Strategic Maintenance Contracts)
Anglia Door Systems Ltd —Thetford
- Full-time
- Business development
- Contracts
- In-person
- Employee discount
- Referral programme
Quick apply
11d
Senior Account Executive - Property Insurance
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Internal Sales Executive
Greenmill supply Co Ltd —Colchester
- £35,000 a year
- Full-time
- Customer service
- Business development
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Sales Executive
Afterlife Technologies Ltd —Colchester
- From £25,420 a year
- Full-time
- Hybrid work
- CRM software
- No experience needed
- Business development
- Sick pay
Quick apply
Global Head of Marketing
Treatt —Bury St. Edmunds
- Full-time
- Hybrid work
- Marketing
- No degree
- Leadership
Sales Executive
Stratstone —Bury St. Edmunds
- Customer service
- Annual leave
- Employee discount
Quick apply
Account Executive - Manufacturing Practice
WTW —Ipswich
- Full-time
- Hybrid work
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
Energy Operations Executive FTC x 2
SmartestEnergy —Ipswich
- £28,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
4d
Regional Sales Executive
Briggs Equipment —Ipswich
- Full-time
- CRM software
- Sales
- Business development
- Employee discount
Quick apply

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growth executive jobs near suffolk

Business to Business Customer Service / Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
7 days ago

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Microsoft Office Suite
Complaint handling
Churn prevention
Customer loyalty building
B2B
Relationship management
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

growth executive jobs in suffolk

Business to Business Customer Service / Success Executive

Business Development Manager Europe - Freeze Dryers

Business Development Executive

Pensions Administration Associate

Customer Experience Manager

Sales Executive

Commercial Account Executive

Client Service Executive – Insurance

Executive Assistant

Account Executive - East of England

Senior Account Executive

Business Development Executive (Lead Generation & Strategic Maintenance Contracts)

Senior Account Executive - Property Insurance

Internal Sales Executive

Sales Executive

Global Head of Marketing

Sales Executive

Account Executive - Manufacturing Practice

Energy Operations Executive FTC x 2

Regional Sales Executive

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