Work from home office work Work, Jobs in Suffolk (with Salaries)

Customer Support Officer
Babergh and Mid Suffolk District Councils —Stowmarket
- £27,694 - £31,022 a year
- Part-time
- Hybrid work
- Employee assistance programme
4d
Customer Service Reception Assistant
West Suffolk Council —West Suffolk
- £25,989 - £28,598 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
11h
Administrator - Public Realm
Babergh and Mid Suffolk District Councils —Stowmarket
- £27,694 - £31,022 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
13d
Operational Support Officer
HM Courts & Tribunal Service —Bury St. Edmunds
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
4d
Administrator
Suffolk County Council —Ipswich
- £25,185 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
6d
Pay & Benefits Administrator - Hybrid Working
TrustFord —Colchester
- Hybrid work
- Microsoft Excel
- Hotel
- Annual leave
- Employee discount
Part Time Operations Assistant
Unlock My Life —Ipswich
- £13.45 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
5d
Will Writing & Estate Planning Advisor - | Full Training |
Westminster Law ltd —Bury St. Edmunds
- £49,500 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- Microsoft Office
- Work from home
Quick apply
10d
Short
NEXT —Ipswich
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
4d
Business Support Assistant
UK Power Networks —Bury St. Edmunds
- £36,723 a year
- Hybrid work
- Customer service
- Computer literacy
- Bachelor's degree
- Annual leave
- Employee assistance programme
13d
Business Administrator - Harker House (Temporary)
Norse Group LTD —Long Stratton
- £14.68 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Referral programme
12d
Business Analyst - 12 Month FTC x 2
SmartestEnergy —Ipswich
- £50,000 - £55,000 a year
- Hybrid work
- Travel
Quick apply
3d
Customer Service Executive - 12 month FTC/Secondment Opportunity
SmartestEnergy —Ipswich
- £28,000 - £32,500 a year
- Hybrid work
- Administrative experience
- Travel
- Communication skills
Quick apply
Customer Experience Executive
Greenmill Supply Co. Ltd —Colchester
- From £27,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Youth Justice Practitioner
Civic Recruitment Limited —Ipswich
- £23.98 - £28.45 an hour
- Full-time
Quick apply
Insurance Assistant (Part-time)
Havebury Homes —Bury St. Edmunds
- £28,643 a year
- Part-time
- Hybrid work
- Annual leave
Quick apply
11d
Customer Services Co-ordinator
untypical —Bury St. Edmunds
- Microsoft Word
- Microsoft Excel
- Plumbing
- Employee assistance programme
Works Coordinator
Sanctuary Group —Ipswich
- £32,762 - £34,486 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
6d
Neighbourhood Officer
Bromford Flagship Livewest —Newmarket
- £30,073.20 a year
- Microsoft Office
- IT
- Communication skills
13d
Assistant Accountant
Sureserve —Stowmarket
- £30,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
13d

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work from home office work jobs near suffolk

Customer Support Officer

Babergh and Mid Suffolk District Councils -
Stowmarket

Apply Now

Job details

Part-time | Full-time | Fixed term contract
£27,694 - £31,022 a year
4 days ago

Benefits

Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Full job description

Babergh and Mid Suffolk District Councils
Address: Stowmarket Customer Access Point, 54 Ipswich Road, Stowmarket, Suffolk IP14 1AD
Salary: £27,694 - £31,022 per annum (pro rata for part time)
Hours: Full Time, 37 hours per week
Contract: Fixed Term or Secondment Opportunity for 18 months

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team

We are looking for Customer Support Officers to join our Customer Support team.

If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About the role

We are looking for committed, flexible and proactive team players with a positive outlook to join our team in Customer Support.

Providing frontline customer service to our residents, you will be an excellent communicator and share our values, commitment and motivation to make a difference for our districts.

The role will be a mixture of both home working and working at our customer access points on a rota basis across our districts between the hours of 8.45am - 5pm Monday - Friday.

About you

Our team members provide excellent customer service in a fast-paced environment via various communication methods with the majority being a high volume of telephone enquiries (between 65-85 calls handled per day, per officer).

To be successful, you will be customer focused, organised, and able to work accurately whilst applying processes and ensuring that customer queries are resolved as much as possible at the first point of contact.

You will have these qualities together with the ability to understand situations and develop solutions to problems using your own initiative.

As a critical part of our Customer Support Team, you will enjoy an ongoing commitment to learning, development and creativity.

We are a team who believe in putting the customer at the heart of everything we do and always strive to improve the service we provide to our residents.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.

We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.

We believe that the heart of Suffolk is an incredibly special place to live and work, with:

60 conservation areas
two National Landscapes
many picturesque market towns

It is no surprise we are ranked among the top 50 places to live in the UK.

Benefits

We offer a comprehensive benefits package, including:

Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
Competitive Local Government Pension Scheme.
Wellbeing Support and Employee Assistance Programs.
Private Health Care Options.
Electric Vehicle Salary Sacrifice Scheme.
Paid volunteering days.
Flexible and hybrid working arrangements (Business needs permitting).
Great learning and development opportunities.

For more information, visit our Employee Benefits page.

Our working culture

We believe work is what we do, not just where we go.

We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.

We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.

For more information

For an informal discussion or to learn more about hybrid working for this role, please contact Gary Allen by either calling 01449 742887 or emailing [email protected]

Please read the Job Description and Person Specification (pdf) and Addendum (pdf) before applying for this job opportunity.

Closing date: 5.00 pm, 21 June 2026.

Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.

How to apply

Please ensure your:

application form is fully completed, including employment and education history
supporting statement clearly addresses how you meet the criteria in the Person Specification

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

How to apply

Step 1 - read the advert and the Job Description and Person Specification (JD and PS).

Step 2 - complete the Supporting Statement template

Step 3 - complete the online application and upload your statement.

Your statement needs to indicate how you meet the criteria in the ‘Person specification ’ section of the (JD and PS)

Your statement should:

Be no more than 2 sides of A4
use the template provided (other formats will not be accepted)
be uploaded on your online application, as without this, your interest will not be progressed.

Apply Now

Refine Your Search

work from home office work jobs in suffolk

Customer Support Officer

Customer Service Reception Assistant

Administrator - Public Realm

Operational Support Officer

Administrator

Pay & Benefits Administrator - Hybrid Working

Part Time Operations Assistant

Will Writing & Estate Planning Advisor - | Full Training |

Short

Business Support Assistant

Business Administrator - Harker House (Temporary)

Business Analyst - 12 Month FTC x 2

Customer Service Executive - 12 month FTC/Secondment Opportunity

Customer Experience Executive

Youth Justice Practitioner

Insurance Assistant (Part-time)

Customer Services Co-ordinator

Works Coordinator

Neighbourhood Officer

Assistant Accountant

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