Retail operations manager Work, Jobs in Sunderland, Eng (with Salaries)

Operations Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
10d
Customer Operations Team Leader (DACH)
Pentland Brands —Sunderland
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Management
- Sales
- Employee discount
Store Manager
Jollyes Pets —Hartlepool
- £29,000 - £30,500 a year
- Full-time
- Customer service
- Retail management
Quick apply
10h

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Customer Operations Team Leader (DACH)
Pentland Brands —Sunderland
As part of the Customer Operations Team lead community, lead by example in driving best in class service for Pentland Brands and our customers.

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retail operations manager jobs near sunderland, eng

Operations Manager - Lefties Newcastle

INDITEX -
Newcastle upon Tyne

Quick apply

Job details

Full-time
10 days ago

Benefits

Company pension
Employee discount

Full job description

OPERATIONS MANAGER

(Operations and BOH Leadership — Lefties UK)

Who we are

Lefties is a part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home.

Fashion is what we sell. How we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. As Lefties expands in the UK, we’re building teams who thrive on pace, purpose and customer-first retail.

The role

As an Operations Manager, you lead the engine behind the store — stock flow, replenishment, online processing and back-of-house routines — ensuring the shopfloor has what it needs to deliver great customer experiences. You’ll run a high-volume operation with accuracy and speed, balancing priorities, deadlines and people leadership to keep the store moving.

This role is ideal for someone who is organised, resilient and calm under pressure, with a strong operational mindset and the ability to build motivated, high-performing teams.

This role is for you if you…

Thrive in fast-paced, high-volume environments and stay calm under pressure
Are highly organised, reliable and strong at managing multiple deadlines
Lead with emotional intelligence — clear communication, fairness and positive energy
Are commercially aware and understand how stock flow drives sales and service
Are adaptable — you problem-solve quickly and keep operations running smoothly
Care about standards, accuracy and doing things the right way
Are resilient and ambitious, ready to grow within Inditex

What you’ll do

Oversee all back-of-house operations, ensuring product flow is efficient, accurate and safe
Monitor and improve replenishment routines and KPIs to meet company expectations
Maintain healthy stock levels in store, managing inbound and outbound movements in line with guidelines
Deliver strong execution of deliveries, processing deadlines and hourly replenishment at pace
Lead and optimise online organisation: managing daily deadlines and maximising online packages to support store productivity
Use commercial and product data to support store performance, availability and productivity
Ensure smooth, proactive communication between stockroom, departments and front of house
Motivate, coach and develop your team to deliver high standards consistently
Support a high level of customer service by ensuring the right product is in the right place at the right time
Act as an ambassador for Inditex sustainability initiatives

What we offer

Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts.

At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference.

We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

INDINDITEXSV

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retail operations manager jobs in sunderland, eng

Operations Manager - Lefties Newcastle

Customer Operations Team Leader (DACH)

Store Manager

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