Hr consultant Work, Jobs in Sunderland, Twr (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
10d
Registered Manager - Adult Residential
Swanton Care and Community —Sunderland
- £40,000 a year
- Monday to Friday
- Management
- Driving
- Leadership
- Employee assistance programme
- Employee discount
7d
Senior Oracle HCM Cloud (Core HR) Functional Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
2d
Administrator
Clifford James Consultants —Stocksfield
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
4d
AI Automation Apprentice
Sage —Newcastle upon Tyne
- Azure
- Mentoring
Senior Oracle P2P Cloud Functional Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Travel
Quick apply
4d

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Human Resource Manager
St Cuthbert's Care —Newcastle upon Tyne
Be CIPD qualified (level 5 or above with experience in a role at that level). 21 hours (3 days) part time. Ability to buy and sell annual leave.
£26,995 a year
Quick apply
HR Employee Relations Case Manager
Vertu Motors —Gateshead
We may also conduct a criminal record check and a driving license check. Access to our online rewards platform giving you cash back and discounts for multiple…
Quick apply
8d

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hr consultant jobs near sunderland, twr

Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

10 days ago

Benefits

Employee discount

Qualifications

Computer literacy
Organisational skills
Communication skills

Full job description

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

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hr consultant jobs in sunderland, twr

Customer Service Agent

Registered Manager - Adult Residential

Senior Oracle HCM Cloud (Core HR) Functional Consultant

Administrator

AI Automation Apprentice

Senior Oracle P2P Cloud Functional Consultant

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