Insurance claims handler Work, Jobs in Sunderland, Twr (with Salaries)

Claims Handler
Winn Group —Newcastle upon Tyne
- £27,000 - £31,000 a year
- Overtime
- Organisational skills
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Nightshift Claims Handler
Winn Group - Winn Solicitors Ltd —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Claims Handler - Settlements
Tesco Insurance —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Hybrid work
- Computer literacy
- IT
- Communication skills
- Employee discount
Claims Handler - Third Party Property Damage
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- Hybrid work
- Word processing
- IT
- Negotiation
- Annual leave
- Employee assistance programme
Senior Claims Handler
Gallagher —Newcastle upon Tyne
- Employee stock purchase plan
- Life insurance
Disease Claims Handler
Gallagher Bassett —Newcastle upon Tyne
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Third Party Capture Handler
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Word processing
- Negotiation
- Annual leave
- Employee assistance programme
Claims Team Leader
Tesco Insurance —Newcastle upon Tyne
- £33,040 - £41,300 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Damage Handler
Transcare Solutions Limited —Sunderland
- Hybrid work
- IT
- Communication skills
Quick apply
9d

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Claims Handler

Winn Group -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

GCSE
Organisational skills
Clerical experience
Communication skills
Certificate in Insurance

Full job description

Are you looking for a career where you can make a real difference? Do you thrive in a fast-paced, customer-focused environment? If so, we want you to join our award-winning First Response Team as a Claims Handler!

Why You’ll Love Working With Us

We put our people first, offering a competitive salary of £27,000 - £31,000 with uncapped bonus potential (top performers earn an extra £500 per month!). You’ll also enjoy 25 days of holiday plus bank holidays, your birthday off, and the option to buy or sell leave to suit your lifestyle.

But that’s not all! We offer real career progression, including funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application). If you’re looking to build your future, you’ll be in the right place.

Perks & Benefits

Uncapped Bonus Potential – Earn extra each month for your hard work!
Career Development – Funded learning, apprenticeships & training contracts.
Holidays & Work-Life Balance – 25 days leave + bank holidays + your birthday off!
Travel & Commute Support – Corporate Metro Scheme & Bike to Work Scheme.
Health & Wellbeing – Virtual GP, bereavement support, flu jabs & free eye tests.
Social & Charity Events – Annual parties, awards night & fundraising activities.

Still interested? What You’ll Be Doing

As a Claims Handler, you’ll be the first point of contact for clients dealing with road traffic accidents, personal injury, and vehicle damage claims. You’ll manage your own caseload, ensuring every client receives the highest level of support. Communication is key—you’ll work closely with colleagues, clients, and third parties to ensure smooth claim resolution.

You’ll need to work towards targets and deadlines in a proactive environment while taking full ownership of your cases. This role is fully office-based in Newcastle with a 40-hour workweek (Monday to Friday, 9:00 AM – 6:00 PM), including one late shift per week (up to 7:00 PM or 8:00 PM) and 1-2 weekend shifts per month on an overtime rota.

Who We’re Looking For

We’re looking for confident, articulate individuals with a passion for customer service. Ideally, you’ll have:

Contact centre experience
Target-driven mindset with KPI experience
Strong communication skills (written and verbal)
Ability to work to deadlines and manage priorities
Attention to detail and accuracy

Previous experience in insurance, case management, or motor claims is a bonus, but not essential!

Ready to Apply?

Click ‘Apply Now’ to take the next step in your career!

If your application meets our criteria, our HR team will be in touch to discuss the next steps. If you don’t hear from us within four weeks, unfortunately, your application has not been successful at this time.

Join us and be part of a company that truly values you and your career growth!

INDMP

Job Types: Full-time, Permanent

Pay: £27,000.00-£31,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
On-site parking
Referral programme

Ability to commute/relocate:

Newcastle upon Tyne NE6 1PL: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you require sponsorship to work in the UK? If so, from when?

Experience:

Contact Centre: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

insurance claims handler jobs in sunderland, twr

Claims Handler

Nightshift Claims Handler

Claims Handler - Settlements

Claims Handler - Third Party Property Damage

Senior Claims Handler

Disease Claims Handler

Third Party Capture Handler

Claims Team Leader

Damage Handler

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