Hardware technician Work, Jobs in Sunderland (with Salaries)

IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
10d
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
IT Hardware Technician Apprentice
QA Apprenticeships —Whitley Bay
- £25,272 - £27,476 a year
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
6d
Senior Electronics Technician
Newcastle University —Newcastle upon Tyne
- £32,080 - £36,636 a year
- Full-time
- CAD
- Engineering
- Laboratory experience
- Annual leave
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
12d
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
CAD Manager
Avove —Durham
- £48,500 - £60,000 a year
- Full-time
- AutoCAD
- CAD
- Computer literacy
- Employee assistance programme
Quick apply
Data Centre Operations Technician / Team Leader
Exponential-e —Newcastle upon Tyne
- Microsoft Office
- Travel
- IT
- Referral programme
Quick apply
IT Support Technician
Watson Woodhouse & Macks Solicitors —Middlesbrough
- Full-time
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Employee discount
Quick apply
5d
Controls Maintenance Technician (Blyth)
JDR Cable Systems —Blyth
12d
Automation Test Engineer
Turntide Technologies Inc —Gateshead
- Full-time
- Software development
- Communication skills
Quick apply
Staff Software Engineer
Lunar —Newcastle upon Tyne
- Full-time
- JavaScript
- Communication skills
- Python
Technical Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
Senior Test Engineer
Turntide Technologies Inc —Gateshead
- Full-time
- Communication skills
Quick apply

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IT Technician Service Desk
Durham Constabulary —Durham
To hold a full, current driving licence or access to a means of mobility support. To provide support to the ICT Service Desk to resolve calls/issues and liaise…
£27,204 - £29,859 a year
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
£24,420.00 - £47,130.85 a year
Quick apply
10d

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IT Support Technician

Emporium Leisure Group Limited
Newcastle upon Tyne

Quick apply

Job details

Temp to perm | Full-time
£24,420.00 - £47,130.85 a year
10 days ago

Benefits

Store discount
Company pension
Employee discount

Qualifications

Jira
Operating systems
Software troubleshooting
BMC Remedy
Customer service
Windows
Technical support
Microsoft Office
Firewall
Computer hardware
IT support
Mac OS
ServiceNow
Linux
Communication skills
Help desk
Network Security
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless operation of IT systems. This role offers an excellent opportunity for individuals with a passion for technology and strong customer service skills to contribute to a dynamic team. The position is paid and ideal for those eager to develop their career in IT support.

Duties

Provide first-line technical support via help desk platforms such as BMC Remedy, ServiceNow, and Jira, addressing user queries promptly and professionally.
Troubleshoot software issues across various operating systems including Windows, macOS, and Linux, ensuring minimal disruption to end-users.
Resolve hardware problems related to computer hardware components, peripherals, and network equipment.
Configure and maintain computer networks, including LANs, VPNs, firewalls, and other security measures.
Assist with desktop support tasks such as installing, updating, and repairing software applications like Microsoft Office suite.
Perform basic troubleshooting of network connectivity issues involving LANs, VPNs, and firewall settings.
Support the setup and maintenance of operating systems and hardware components in a mixed environment.
Document technical issues and solutions accurately to facilitate ongoing support efforts.
Communicate effectively with users at all levels to explain complex technical information clearly and courteously.

Experience

PROVEN experience in technical support or IT support roles, ideally within a help desk environment.
Strong understanding of computer networking concepts including LANs, VPNs, firewalls, and network security protocols.
Hands-on experience troubleshooting software across Windows, macOS, and Linux operating systems.
Familiarity with computer hardware components and peripherals.
Experience using ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking.
Knowledge of operating systems management including installation, configuration, and maintenance.
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
Ability to work independently as well as part of a team in a fast-paced environment.

This role is suitable for motivated individuals seeking to expand their expertise in IT support while delivering outstanding service within a collaborative organisation.

Pay: £24,420.00-£47,130.85 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Did you use AI to create your CV and/or Application?

Work Location: In person

Quick apply

Refine Your Search

hardware technician jobs in sunderland

IT Support Technician

IT Technician Service Desk

IT Hardware Technician Apprentice

Senior Electronics Technician

IT Support Technician

IT Apprentice

CAD Manager

Data Centre Operations Technician / Team Leader

IT Support Technician

Controls Maintenance Technician (Blyth)

Automation Test Engineer

Staff Software Engineer

Technical Customer Service Advisor

Senior Test Engineer

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