1st line support Work, Jobs in Sundon Park, Bdf (with Salaries)

3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
7d
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
6d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
Residential Conveyancer
Premier Solicitors —Bedford
- £28,000 - £35,000 a year
- Full-time
- Business development
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
Prisoner Escort and Driver
Serco Plc —Buckingham
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Assistant Nature Officer
The Parks Trust —Milton Keynes
- £32,000 a year
- Weekend availability
- Microsoft Office
- Master's degree
- Bachelor's degree
- Free parking
- Annual leave
12d
Sales Support - Asset Finance
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
10d
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
Residential Support Worker - Part Time
Claris Homes —Kempston
- £15 - £16 an hour
- Overtime
- First Aid Certification
- In-person
- Care plans
- Free parking
- Annual leave
Quick apply
17h
Barista
Starbucks —Milton Keynes
- Weekend availability
- Store discount
- Employee assistance programme
13d
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
CDD Analyst
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
National Account Manager - Retail
Medik8 —Borehamwood
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Employee discount
Quick apply
6d
Junior Product Development Scientist
pladis —High Wycombe
- Full-time
- Employee assistance programme
- Employee discount
Manager, Scenic & Props Design
RWS Global —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Annual leave
- Employee assistance programme

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3rd Line Service Delivery Analyst

Moto -
Dunstable

Quick apply

Job details

Full-time
7 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Windows Server
Hospitality
Technical support
DNS
Root cause analysis
PowerShell
Active Directory

Full job description

3rd Line Service Delivery Analyst
Competitive salary
37.5 hours per week - Monday to Friday, with some flexibility between 7am and 6pm, typically 9-5.
Hybrid – 2 days in our Toddington office

Keep Moto Moving Behind the Scenes

At Moto, technology plays a critical role in keeping our motorway service areas running smoothly for millions of customers every year. From supporting our sites and colleagues to maintaining the systems that power our business, our technology team helps keep everything moving.

We're looking for a 3rd Line Service Delivery Analyst to join our Business Technology team. This is an opportunity for an experienced technical specialist who enjoys solving complex problems, improving services, and making a genuine impact across a large multi-site environment.

You'll be a senior escalation point within the team, taking ownership of challenging technical issues, supporting critical infrastructure, and helping to drive service improvements that make a lasting difference.

Why Join Us?

Bonus: Up to 15% bonus
Time off: 25 days holiday
Exclusive discounts: Up to 60% off for you, your partner, and loved ones
Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
Career development: Fantastic training opportunities, including funding for qualifications

Your Responsibilities

Acting as a senior escalation point for infrastructure and workplace technology issues
Diagnosing and resolving complex technical problems from 1st and 2nd line support teams
Maintaining and supporting servers, hosted platforms, end-user devices and site technology
Investigating recurring issues and contributing to root cause analysis
Supporting hardware lifecycle activities, including configuration, replacement and fault diagnosis
Working closely with third-party suppliers to manage escalations and restore services
Providing technical input into infrastructure and service improvement projects
Producing clear documentation, technical notes and knowledge articles
Identifying opportunities to reduce incidents, improve stability and increase service efficiency
Deputising for the Infrastructure & Service Delivery Functional Lead when required

What You’ll Bring

We're looking for someone who combines strong technical expertise with a proactive, solutions-focused mindset.

You'll ideally have experience with:

Windows Desktop and Windows Server administration
Microsoft 365 support and administration
Active Directory and Group Policy
Infrastructure monitoring and troubleshooting
Virtualised, hosted or cloud-based environments
Networking technologies including DNS, Wi-Fi, switches, routers and firewalls
Backup monitoring and recovery processes
PowerShell or other scripting tools
Hardware builds, configuration and fault diagnosis
Supplier management and technical escalation processes

Experience within retail, hospitality, EPOS, payment or multi-site technology environments would be advantageous.

What Makes You Great for This Role

You'll be:

A natural problem solver who enjoys getting to the root cause of issues
Calm and effective when managing complex technical incidents
Comfortable communicating with both technical and non-technical colleagues
Highly organised with excellent attention to detail
Proactive in identifying improvements and reducing recurring issues
Passionate about delivering reliable, high-quality technology services

Why Moto?

At Moto, we're proud to be the UK's leading motorway service area operator, serving millions of customers every year. Behind every successful site is a team of talented colleagues working together to make a difference.

Ready to Apply?

If you're an experienced infrastructure or technical support professional looking for a role where you can influence service quality, solve complex challenges and help shape the future of technology at Moto, we'd love to hear from you.

Apply today and help keep Moto's technology running at its very best.

INDCS

Quick apply

Refine Your Search

1st line support jobs in sundon park, bdf

3rd Line Service Delivery Analyst

1st Line Support Analyst

1st Line Service Desk Analyst

1st Line Support Engineer

1st line Support Engineer

1st/2nd Line IT Support Engineer

Residential Conveyancer

Customer Service Advisor

Prisoner Escort and Driver

Assistant Nature Officer

Sales Support - Asset Finance

Infrastructure Support Engineer

Residential Support Worker - Part Time

Barista

Technical Engineer - 2nd Line

CDD Analyst

Tech Support Analyst

National Account Manager - Retail

Junior Product Development Scientist

Manager, Scenic & Props Design

I want to receive the latest job alerts for 1st line support in sundon park, bdf

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Keep Moto Moving Behind the Scenes

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