Executive manager Work, Jobs in Sundon Park, Bdf (with Salaries)

Regional Resolution Manager - North Counties
Peabody —Dunstable
- £50,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
9d
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Dunstable
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
6d
Marketing Executive (Self-Employed) – Profit Share Opportunity
DK Cleancare Ltd —Luton
- £15 - £25 an hour
- Hybrid work
- Sales
- Business development
- In-person
- Profit sharing
- Flexitime
Quick apply
Area Manager, Central Operations - 1 year Fixed Term Contract
Amazon UK Services Ltd. —Dunstable
- Weekend availability
- Microsoft Excel
- Customer service
- Engineering
- Flexible schedule
National Account Executive Convenience & Travel
Allwyn UK —Watford
- Hybrid work
- Microsoft Office
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
Lead Major Incident Manager
FCDO Services —Milton Keynes
- £48,801 - £53,697 a year
- Full-time
- Management
- Computer Science
- Microsoft Office
- Annual leave
7d
Sales Executive/Account Manager
Ginai Pharmaceuticals —St. Neots
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Quick apply
Business Development Executive (School Hours / Flexible Working) Office Based
Summit Hygiene —Leighton Buzzard
- £35,000 - £45,000 a year
- Part-time
- Sales
- School
- Employee discount
- Flexible schedule
Quick apply
1d
Trainee Account Manager
Moorgate Finance Ltd —Towcester
- £27,500 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Gym membership
Quick apply
9d
Asbestos Manager (12m FTC)
SettleParadigm —Letchworth
- £71,708 a year
- Full-time
- Continuous improvement
- Communication skills
- Free parking
Quick apply
Business Development Manager (BDM)
Pelican Products, Inc. —Leighton Buzzard
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Showroom Manager – BYD High Wycombe
ADVANCE VAUXHALL (MAIN DEALER) —High Wycombe
- £40,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Senior Marketing Executive
Hamberley Care Homes —Luton
- Up to £45,000 a year
- Full-time
- CRM software
- Hospitality
- Travel
- Free parking
- Annual leave
9d
Senior FP&A Manager
Selecta —Hemel Hempstead
- £80,000 - £90,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
Group HRMS Implementation Manager (Contract Rol...
ITAB —Hemel Hempstead
- English
- Project management
- Travel
14d
Senior F&B Finance Manager
Whitbread —Houghton Regis
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Supplier Manager
Network Rail —Milton Keynes
- £55,596 - £67,813 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Contracts
- Free parking
- Annual leave
4d
Senior Finance Manager FP&A
easyJet —Luton Airport
- Full-time
- Hybrid work
- Project management
- Leadership
- Annual leave
Contract and Supplier Management Lead
MaPS —Bedford
- £75,000 a year
- Hybrid work
- Contracts
- Agile
- Annual leave
- Employee assistance programme
Waste Transfer Station Manager
B&W Waste Management Services Ltd —Bedford
- Full-time
- Management
- Organisational skills
- Leadership
Quick apply
3d

I want to receive the latest job alerts for executive manager in sundon park, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

executive manager jobs near sundon park, bdf

Regional Resolution Manager - North Counties

Peabody -
Dunstable

Apply Now

Job details

£50,000 a year
9 days ago

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Complaint handling
Analysis skills
Leadership
Communication skills

Full job description

Our Vacancy

Regional Resolution Manager – North Counties

Lead positive change for residents and communities

We're looking for an experienced and values-driven Regional Resolution Manager to lead our resolution service across North Counties.

This is an exciting opportunity to shape resident experience across a diverse region, ensuring complaints, Member enquiries and executive correspondence are handled fairly, professionally and with a strong focus on learning and improvement.

Working closely with operational teams and regional leaders, you'll ensure residents' voices are heard, lessons are learned and services continue to evolve to meet the needs of our communities.

What you'll be doing

Leading a team of Complaint Investigators and Coordinators, you'll be responsible for delivering an effective and resident-focused resolution service.

You will:

Lead the regional approach to complaint resolution and service recovery.
Ensure complaints and enquiries are handled fairly, consistently and within agreed timescales.
Act as the escalation point for complex or sensitive complaints.
Oversee responses to MPs, Councillors and executive correspondence.
Ensure compliance with the Housing Ombudsman's Complaint Handling Code and internal governance requirements.
Identify complaint trends and recurring themes, using insight to drive meaningful improvements.
Work in partnership with operational teams to address root causes and reduce repeat complaints.
Monitor performance, risks and service improvements across the region.
Support a culture of accountability, learning and continuous improvement.

Working across geographically diverse communities, you'll understand the importance of building strong local relationships, supporting operational teams and ensuring residents receive a consistent, high-quality service regardless of location.

About You

You'll be a collaborative leader with a strong understanding of social housing and a passion for improving outcomes for residents.

You'll bring:

Significant experience in complaint handling, customer resolution, investigations or service improvement within social housing or a similarly regulated environment.
Strong understanding of the Housing Ombudsman's Complaint Handling Code and complaint handling best practice.
Knowledge of the Regulator of Social Housing Consumer Standards and the importance of resident-focused services.
Experience dealing with complaints relating to housing management, repairs, property services, tenancy issues, antisocial behaviour or resident safety.
Experience responding to MPs, Councillors, senior executives and other stakeholders.
Proven experience leading and developing successful teams.
Excellent communication and stakeholder relationship skills.
Strong analytical ability and experience using feedback and complaints data to improve service delivery.
The confidence to influence, challenge and support colleagues to deliver better outcomes.

Why this role matters

Complaints provide a unique opportunity to understand resident experiences and improve the services we provide. As Regional Resolution Manager, you'll ensure complaints are resolved fairly and transparently while driving improvements that make a real difference to residents and communities.

Our values and service standards

You'll be someone who shares our values of Being Kind, Doing the Right Thing, Loving New Ideas, Celebrating Diversity, Keeping Our Promises and Pulling Together. You'll also champion our service standards by getting things sorted, keeping residents updated, being honest and accountable, listening and supporting, and learning and improving.

Why join us?

You'll be joining a service that is passionate about helping residents flourish in their homes and communities. You'll have the opportunity to shape service delivery, influence local partnerships and lead a team that makes a genuine difference every day.

Here’s what you’ll get when you join us:

Flexible and hybrid working
30 days' annual leave, plus bank holidays
Up to 10% pension contribution, matched 1:1
Two additional paid volunteering days each year
Flexible benefits scheme, including options for healthcare, dental care, and more

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

Interviews/assessment will be held in person on the 11 August in our Houghton Hall, Dunstable Office.

Please read before you apply

You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
Regular attendance at our Houghton Hall Office with travel across our other regions and visits to our Headquarters in London.

If you're passionate about resident experience, regulatory excellence and leading service improvement within a complex urban housing environment, we'd love to hear from you. Please apply by submitting an anonymised CV, answering a few application questions and providing a short supporting statement outlining why you're the ideal candidate for the Regional Resolution Manager role.

If you need to ask us anything else at all, feel free to drop an email to Talent Specialist Julie-Ann.O'[email protected]

Apply Now

Refine Your Search

executive manager jobs in sundon park, bdf

Regional Resolution Manager - North Counties

Employee Relations Manager, Employee Experience & Relations UK&IE

Marketing Executive (Self-Employed) – Profit Share Opportunity

Area Manager, Central Operations - 1 year Fixed Term Contract

National Account Executive Convenience & Travel

Lead Major Incident Manager

Sales Executive/Account Manager

Business Development Executive (School Hours / Flexible Working) Office Based

Trainee Account Manager

Asbestos Manager (12m FTC)

Business Development Manager (BDM)

Showroom Manager – BYD High Wycombe

Senior Marketing Executive

Senior FP&A Manager

Group HRMS Implementation Manager (Contract Rol...

Senior F&B Finance Manager

Supplier Manager

Senior Finance Manager FP&A

Contract and Supplier Management Lead

Waste Transfer Station Manager

I want to receive the latest job alerts for executive manager in sundon park, bdf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected