Business support coordinator Work, Jobs in Sutton, Gtl (with Salaries)

Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
7d
Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
6d
Aftercare Co-Ordinator
Imperium Building Systems Limited —Carshalton
- £27,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Leadership Support Assistant
Harvey Water Softeners —Woking
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
14d
People Support Coordinator, art-K Central
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
13d
Training Coordinator
Pho —London
- £40,000 a year
- Full-time
- Travel
- Restaurant
Quick apply
7d
Customer Service Coordinators
AXA —Redhill
- £24,479 - £25,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- English
- Microsoft Office
- Employee discount
Patient Support Coordinator (m/f/d)
enua Pharma GmbH —London
- From £28,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
14d
Commercial Support Coordinator
Ede's UK Limited —Morden
- Full-time
- CRM software
- Sales
- English
- Free parking
- Health & wellbeing programme
Quick apply
13d
Project Support Coordinator
CBRE —London
- Full-time
- Hybrid work
- Google Suite
- Oracle
- Microsoft Office
Specialty Coffee Roastery - Technical Customer Service Coordinator
Volcano Coffee Works & Assembly Coffee —London
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Salesforce
- English
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Advanced Associate, Programme Support Coordinator, Strategy
Pearson —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
EHCP Coordinator
Cognus Limited —Wallington
- From £38,729.93 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
6d
2026 Bloomberg Apprenticeship: Business Administration - Level 3 (Contracts Coordinator)
Bloomberg —London
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Exams Coordinator
Royal College of Physicians —London
- £30,962 a year
4d
Care Coordinator- Quality and Compliance- Home Care
Right at Home Reigate and Crawley —Redhill
- From £30,000 a year
- Full-time
- Microsoft Office
- Driving
- Organisational skills
- Annual leave
- Employee discount
Quick apply
22h
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Broker Support Coordinator / Administrator - Full Time
Halo Corporate Finance Limited —Horsham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Free parking
Quick apply
7d
HR Coordinator
Marlin —London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Annual leave
- Referral programme
Quick apply
5d
Client Services Co-ordinator
City and County Healthcare Group Ltd —London
- £24,780 a year
- Full-time
- Remote
- Sales
- Customer service
- Business development
5d

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business support coordinator jobs near sutton, gtl

Freshdesk coordinator

Inspiration Healthcare Ltd
London

Quick apply

Job details

Permanent | Full-time
7 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Help desk

Full job description

Job Purpose (Role Definition):

The Freshdesk Coordinator is responsible for providing first-line support and service coordination to healthcare professionals and internal teams across NHS hospitals, clinics, and other healthcare settings using the company's medical devices and related systems.

The role focuses on managing incoming support requests, coordinating resolutions, assisting customers with day-to-day queries, and ensuring a high standard of customer service. The successful candidate will act as a key point of contact for customers, helping to ensure the smooth, safe, and effective use of the company's products within clinical environments.

Main Duties and Responsibilities

Provide first-line customer support to NHS clinicians, biomedical engineers, IT teams, and procurement teams via phone, email, and remote support systems.
Respond to service requests and coordinate timely resolution of customer issues.
Assist with device setup, user guidance, connectivity queries, and general product support.
Log, update, and manage all support requests within the company's helpdesk system, ensuring accurate records are maintained.
Escalate more complex issues to engineering, field service, or specialist teams when required.
Support customers with software updates, product guidance, and best practice use of devices.
Assist with incident reporting, complaints handling, and follow-up actions in line with company procedures.
Work closely with field service engineers to arrange onsite visits and support where needed.
Ensure all service activities are completed in line with company quality standards and regulatory requirements.
Create and maintain user guides, FAQs, and internal knowledge base documents.
Share customer feedback and recurring issues with internal departments to support continuous improvement.

Experience and Qualifications Required

Mandatory

Experience in a customer service, service desk, helpdesk, or support coordination role.
Experience working within healthcare, medical devices, IT, engineering, or a related environment.
Strong administrative and organisational skills.
Excellent written and verbal communication skills.
Experience using helpdesk or ticketing systems.
Good working knowledge of Microsoft Office and general business systems.

Desirable

Experience supporting NHS hospitals or healthcare customers.
Knowledge of medical devices or healthcare technology products.
Awareness of quality standards and regulated environments.

Key Skills & Competencies

Strong customer service skills, particularly when supporting healthcare professionals.
Excellent communication skills with both technical and non-technical users.
Good problem-solving skills and ability to coordinate resolutions effectively.
Strong organisational skills with the ability to manage multiple requests and priorities.
High attention to detail and accurate record keeping.
Ability to remain calm and professional when handling urgent issues.

Quick apply

Refine Your Search

business support coordinator jobs in sutton, gtl

Freshdesk coordinator

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Aftercare Co-Ordinator

Leadership Support Assistant

People Support Coordinator, art-K Central

Training Coordinator

Customer Service Coordinators

Patient Support Coordinator (m/f/d)

Commercial Support Coordinator

Project Support Coordinator

Specialty Coffee Roastery - Technical Customer Service Coordinator

Advanced Associate, Programme Support Coordinator, Strategy

EHCP Coordinator

2026 Bloomberg Apprenticeship: Business Administration - Level 3 (Contracts Coordinator)

Exams Coordinator

Care Coordinator- Quality and Compliance- Home Care

Office Workflow Co-ordinator

Broker Support Coordinator / Administrator - Full Time

HR Coordinator

Client Services Co-ordinator

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