senior fellow Work, Jobs in sutton, gtl (with Salaries)

PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
12d
Post Graduate Clinical Education Fellow
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £54,499 a year
- Full-time
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- Microsoft Office
- Mentoring
1d
Clinical Digital Fellow
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- Part-time
- Master's degree
- Agile
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- Employee assistance programme
Institute Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- University
- Human resources
- Annual leave
- Employee assistance programme
7d
PRADA Senior Client Advisor RTW, Bond Street
Prada —London
- Customer service
- English
- Communication skills
Senior Research Fellow
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Doctoral degree
- SQL
- Machine learning
- Annual leave
- Employee assistance programme
Senior Company Secretarial Assistant
CSC (Corporation Service Company) —London
- Full-time
- Communication skills
2d
Senior Director of Fraud & Investigation
Trustpilot —London
- Machine learning
- Employee assistance programme
- Employee discount
Business Planning and Performance Director
AtkinsRéalis —Leatherhead
- Full-time
- Hybrid work
- Leadership
- Communication skills
2d
General Manager, Quidco
Moneysupermarket Group —London
- Full-time
- Hybrid work
- Travel
Executive Search - Recruitment Consultant
Capax —London
- £25,000 - £80,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Work from home
- Employee discount
Quick apply
Research Fellow / Senior Research Fellow (Climate Policy and Health) UCL/GLA
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Doctoral degree
- Annual leave
- Employee assistance programme
14d
Volunteer Governor
East Surrey College —Redhill
- Accounting
Research Associate - GP Engagement
PEI Group —London
- Communication skills
14d
Senior Clinical Fellow SpR/StR - ST4 – ST9 (MT05)
King's College Hospital NHS Foundation Trust —London
- £73,992 a year
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2d
Senior Delivery Lead
Red Badger —London
- Organisational skills
- IT
- Communication skills
Quick apply
Senior Clinical Fellow in Head and Neck ENT
University College London Hospitals NHS Foundation Trust —London
- £76,582 a year
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8d
Performance Strategy Senior Associate
Accenture —London
- Full-time
- Master's degree
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Senior Team Administrator - London
Tractebel —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Annual leave
Senior Ceded Technician
Everest Re Group, Ltd. —London
- Full-time
- Microsoft Excel
- Accounting
- Communication skills
6d

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PRADA Senior Client Advisor MRTW, Selfridges

Prada -
London

Apply Now

Job details

12 days ago

Qualifications

Customer service
English
Communication skills

Full job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

JOB PURPOSE

As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.

You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.

You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

RESPONSIBILITIES

Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;
Embrace and promote the Omni Channel mindset;
Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
Operate with the highest level of care and respect for the Products;
Utilize Company digital tools actively to offer a complete and integrated luxury experience;
Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

KNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Apply Now

Refine Your Search

senior fellow jobs in sutton, gtl

PRADA Senior Client Advisor MRTW, Selfridges

Post Graduate Clinical Education Fellow

Clinical Digital Fellow

Institute Administrator

PRADA Senior Client Advisor RTW, Bond Street

Senior Research Fellow

Senior Company Secretarial Assistant

Senior Director of Fraud & Investigation

Business Planning and Performance Director

General Manager, Quidco

Executive Search - Recruitment Consultant

Research Fellow / Senior Research Fellow (Climate Policy and Health) UCL/GLA

Volunteer Governor

Research Associate - GP Engagement

Senior Clinical Fellow SpR/StR - ST4 – ST9 (MT05)

Senior Delivery Lead

Senior Clinical Fellow in Head and Neck ENT

Performance Strategy Senior Associate

Senior Team Administrator - London

Senior Ceded Technician

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