Call center representative Work, Jobs in Sutton (with Salaries)

Fitness Industry Contact Center Agent - Sales and Retention Specialist
Tima Contact Center - Fitness Industry Specialists —Sutton
- £27,000 a year
- Full-time
- CRM software
- English
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
8h
UK Sales Development Representative
Puzzel —London
- £38,000 a year
- Hybrid work
- Salesforce
- Internship
- Flexible schedule
Quick apply
Contact Center Service Supporter
Atos —London
- Part-time
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
6d
Sales Development Representative, Enterprise Emerging Markets
Atlassian —London
- Full-time
- Remote
- English
- AI
Medical Information Specialist - Afterhours
EVERSANA —London
- Weekend availability
- Remote
- Microsoft Word
- Computer literacy
- English
Quick apply
Customer Operations Specialist
SIX Group AG —London
- Call to connect
- Contracts
- Financial services
- Communication skills
Medical Information Specialist - US Hours
EVERSANA —London
- Full-time
- Remote
- Microsoft Word
- Computer literacy
- English
Quick apply
Inside Sales Representative
nLighten —London
- CRM software
- English
- Organisational skills
Quick apply
Business Development Representative UK
Qevlar AI —London
- £35,000 - £45,000 a year
- Hybrid work
- English
- Business development
- AI
Inside Sales Representative
nLighten HQ BV —London
- CRM software
- English
- Organisational skills
Sales Development Representative, Enterprise, UKI Public Sector
Atlassian —London
- Full-time
- Remote
- English
- AI
Multi Drop Delivery Driver
Cencora —East Grinstead
- Overtime
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
12d
Medical Information Specialist - Spanish & English speaking
EVERSANA —London
- Full-time
- Remote
- Microsoft Word
- Spanish
- Computer literacy
Quick apply
Sales Development Representative (French Speaking)
OpenTable —London
- Hybrid work
- Travel
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
10d
Sales Development Representative, Enterprise, Southern Europe
Atlassian —London
- Remote
- Spanish
- English
- AI
Sales Development Representative, Enterprise DACH
Atlassian —London
- Full-time
- Remote
- English
- AI
Customer Success Business Partner - Fixed Term Contract
Anaplan —London
- Communication skills
Quick apply
Bilingual Customer Care & Supply Chain Representative ( English and Spanish)
MiniMed —Watford
- Full-time
- Hybrid work
- Spanish
- English
- Continuous improvement
5d
Business Development Representative - Middle East Territory - London Based
SS&C Technologies —London
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Bachelor's degree

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Fitness Industry Contact Center Agent - Sales and Retention Specialist

Tima Contact Center - Fitness Industry Specialists
Sutton

Quick apply

Job details

Permanent | Full-time
£27,000 a year
8 hours ago

Benefits

Casual dress
Health & wellbeing programme
Company pension
Company events
Employee discount
Gym membership

Qualifications

CRM software
Outbound sales
Customer service call handling
Inbound customer enquiry call handling
Personal upselling recommendations
Client engagement
Upselling
Retention call handling
English
Appointment booking and call handling
Data entry
Relationship management
Telesales
Customer interaction
Outbound calling
Phone etiquette
Telemarketing
Sales and customer service experience
Business lead generation
Add-on sales
Sales appointment setting

Full job description

Company Overview

Tima Fitness Industry Specialist Contact Center is an innovative and rapidly growing company dedicated to providing exceptional communication services within the health and fitness industry. We specialise in helping gyms and fitness clubs attract new members, retain existing members, and deliver outstanding member experiences.

We pride ourselves on our recruitment, onboarding, training, and management processes, recognising that our people are the heart and soul of our business. By combining industry expertise with a genuine passion for health and fitness, we help our clients achieve measurable commercial results while supporting members on their fitness journeys.

Summary

As a Contact Center Representative at Tima, you will play a vital role in supporting our clients across the health and fitness sector. This is a target-driven role focused on achieving specific outcomes for our clients, including generating new member sales, booking appointments, retaining existing members, and delivering exceptional customer service.

You will engage with both prospective and existing gym members through a variety of outbound and inbound campaigns. Whether you're speaking to someone considering joining a gym for the first time or helping an existing member remain committed to their fitness goals, your ability to build rapport, understand needs, and communicate effectively will be key to your success.

Responsibilities

Conduct proactive outbound calls to prospective and existing members on behalf of our clients.
Engage with potential members to generate interest, answer questions, and support membership sales objectives.
Carry out retention and member engagement calls, helping members overcome barriers and continue their fitness journey.
Handle inbound calls with professionalism, confidence, and excellent telephone etiquette.
Identify member needs and recommend appropriate memberships, services, offers, or solutions.
Promote additional services, products, and club opportunities where appropriate.
Accurately record all interactions, outcomes, and customer information within company systems.
Work towards individual and team performance targets across sales, retention, quality, and member satisfaction metrics.
Build positive relationships with members and prospects, creating outstanding experiences that reflect our clients' brands.
Collaborate with colleagues and management to improve campaign performance and customer outcomes.

Requirements

A genuine passion for health and fitness and a desire to help people achieve their goals.
Confident communicator with excellent spoken English and strong interpersonal skills.
Comfortable speaking with both prospective members and existing members over the phone.
Previous experience in a contact centre, telesales, customer service, membership sales, or retention role is preferred.
Ability to listen, understand customer needs, and present appropriate solutions.
Results-focused with the confidence to work towards sales, retention, and performance targets.
Strong attention to detail and ability to maintain accurate customer records.
Experience with upselling, cross-selling, or consultative sales techniques would be advantageous.
Positive attitude, resilience, and the ability to build rapport quickly with a wide range of people.
Experience in managing CRM software and working with Excel spreadsheets (Desirable not a requirement)

Why Join Tima?

At Tima, you'll be part of a supportive and energetic team that works with some of the UK's leading fitness brands. You'll receive ongoing training, coaching, and development while helping people make positive changes in their lives through health and fitness.

If you're passionate about fitness, enjoy speaking to people, and thrive in a target-driven environment where you can make a genuine impact, we'd love to hear from you.

Apply today and join Tima: Fitness Industry Specialist Contact Center.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Gym membership
Health & wellbeing programme

Application question(s):

Are you passionate about Health and Fitness?

Experience:

Contact Center : 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

call center representative jobs in sutton

Fitness Industry Contact Center Agent - Sales and Retention Specialist

UK Sales Development Representative

Contact Center Service Supporter

Help desk Coordinator

Sales Development Representative, Enterprise Emerging Markets

Medical Information Specialist - Afterhours

Customer Operations Specialist

Medical Information Specialist - US Hours

Inside Sales Representative

Business Development Representative UK

Inside Sales Representative

Sales Development Representative, Enterprise, UKI Public Sector

Multi Drop Delivery Driver

Medical Information Specialist - Spanish & English speaking

Sales Development Representative (French Speaking)

Sales Development Representative, Enterprise, Southern Europe

Sales Development Representative, Enterprise DACH

Customer Success Business Partner - Fixed Term Contract

Bilingual Customer Care & Supply Chain Representative ( English and Spanish)

Business Development Representative - Middle East Territory - London Based

I want to receive the latest job alerts for call center representative in sutton

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