Service technician ii Work, Jobs in Sutton Sm3 (with Salaries)

Technician I
Digital Realty —Chessington
- Full-time
- Microsoft Office
- IT
- Communication skills
Senior AV Technician
Searcys —London
- £40,000 - £45,000 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
Quick apply
Roadside Technician - West Sussex
Allianz —Croydon
- £42,000 a year
- 12 hour shift
- Machine learning
- Automotive diagnostics
- Annual leave
- Employee assistance programme
Aircraft Technician II for Landing Gear
Gulfstream Aerospace —Farnborough
- Full-time
- Hand tools
- Mechanical knowledge
Architect/ Architectural Technician
Baily Garner —London
- Full-time
- Hybrid work
- AutoCAD
- Annual leave
- Flexible schedule
Data Centre Technician - Docklands, England
CoreWeave Europe —London
- Assembly
- No degree
- Travel
- Employee assistance programme
Quick apply
13d
Shift Engineer
InterContinental —London
- Overtime
- Hospitality
- Schematics
- Maintenance
- Employee discount
- Life insurance
Senior Ceded Re Technician
Arch Capital Group Ltd. —London
- Full-time
- Microsoft Excel
- Communication skills
4d

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service technician ii jobs near sutton sm3

Technician I

Digital Realty -
Chessington

Apply Now

Job details

Full-time

Qualifications

Microsoft Office
Network infrastructure
Telecommunication
IT
Communication skills

Full job description

Your role

The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to maintain cleanliness and safety within the data center.

What you'll do

Overall Responsibilities:

Adhere to company safety policies, operational efficiency, and core values.
Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests.
Assist with technical projects and support activities, including equipment setup, deinstallation, and documentation.
Ensure compliance with company policies and regulations, including customer request reporting and administration.

Customer Support and Technical Interventions:

Provide technical customer service support and operational interventions requested by clients.
Handle Remote Hands requests, including:
Customer equipment migration (labeling, installations, documentation, and testing).
Emergency troubleshooting and maintenance of customer infrastructure (e.g., rebooting, resetting, handling connectivity issues).

Implementation Services:

Support migration and implementation activities under the coordination of the Implementation Services team.

Compliance and Administration:

Execute customer request reporting and administration in the internal system.

Team Support:

Support Level I & II Technicians as requested by Site Management.

Additional Responsibilities:

Assist with special projects or assignments as directed by the Lead Technician or Supervisor.
Participate in the continuous (24x7) Call Out team.
Engage in training and development opportunities.

What you'll need

Hard Skills:

Basic understanding of telecommunications, IT, or electrotechnical environments.
Familiarity with basic network infrastructure and measurement tools.
Skills in optical fiber installations, wiring networks, electrical wiring, and network configurations.
Basic problem analysis and troubleshooting abilities.
Proficiency in service-oriented software, task handling, and administration.

Soft Skills:

Has an interest in Data Center mechanical and electrical appliances, with the potential to undergo basic training to support engineering teams with general maintenance tasks.
Proactive and customer-focused mindset with dedication to service and business goals.
Attention to detail and hands-on approach with a willingness to learn and develop.
Team-oriented mentality with effective communication skills and resilience in challenging situations.

Apply Now

Refine Your Search

service technician ii jobs in sutton sm3

Technician I

Senior AV Technician

Roadside Technician - West Sussex

Aircraft Technician II for Landing Gear

Architect/ Architectural Technician

Data Centre Technician - Docklands, England

Shift Engineer

Senior Ceded Re Technician

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