Job Title: Quality and Compliance Manager
Location: Maidstone, Kent
Salary: Competitive + Benefits
Job Type: Full-time permanent
Start Date: ASAP upon successful completion of clearance documentation
BJF Group is a leading multi-discipline Main Contractor based across the UK, specialising in delivering high-quality construction projects across various sectors - priding ourselves on our reputation for excellence and attention to detail.
Across the public and private sectors, our teams deliver with care, consistency and accountability. We bring specialist knowledge, a flexible mindset, and a commitment to doing things properly, even in the most complex or sensitive environments.
As we continue to grow, our SHEQ team are seeking a proactive and diligent Quality & Compliance Manager to lead on regulatory and quality assurance initiatives across the group - ensuring that we maintain compliance with all industry regulations and other relevant legislative requirements within the built environment.
We pride ourselves on nurturing talent and fostering an environment where everyone has the opportunity to thrive - if you have ambitions to play a key part in driving our business forwards, then we want you to join us at an exciting time of development and growth to realise your full potential.
As a new role for the business, the Quality & Compliance Manager will take the lead in setting high-standards across the group, maintaining a keen focus on internal standards through robust quality auditing to gather accurate quality assurance information - using this management information to "tell a story" through data, presented to a variety of audiences and making recommendations around improvements to support individuals, teams and the wider business to achieve better quality outcomes.
Working closely with the Senior Leadership team, you will champion best-practice and innovative ways of working across relevant teams with a particular focus on industry standards and internal processes, as well as taking ownership of the development and ongoing support of performance related systems. Alongside this, you will maintain overall responsibility for our ISO accreditation management and the regular support of our IMS (SharePoint) and other relevant systems, to include but not limited to; HandsHQ, MyCompliance, PeopleSafe and Sage200.
Strong stakeholder management skills will be key as you regularly liaise with departmental heads on quality assurance and compliance matters, ensuring efficient reporting and escalating any matters of interest along with potential solutions or improvements - these working relationships will underpin your ability to ensure the right individuals maintain an understanding of relevant compliance rules and procedures to mitigate risk and exposure to potential breaches.
This is a dynamic role which will be working across multiple divisions and playing a pivotal role in the way we strive for continuous improvement - the right person will be passionate about all things quality as well as having a keen interest in operational innovation, alongside keeping up-to-date with external policies and initiatives relevant to industry-specific quality & compliance.
If you are an experienced quality and/or compliance professional with ambitions of directly impacting the continuous improvement of a growing business, we can offer you a collaborative yet challenging environment with the opportunity to see the tangible impact that your decisions will make on our ability to deliver on our wider business objectives.
Key responsibilities of the role will include but are not limited to:
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Taking ownership of the design, development and implementation of a robust Quality Assurance Framework aligned to BJF Group's specific requirements
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Record, analyse and report robust management information in collaboration with our IT & Data team (PowerBI)
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Work closely with the P&T leadership team to implement robust changes to policies and procedures with regards to quality and compliance
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Design, develop and undertake quality development workshops as required
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Co-ordinate and communicate an audit and quality assurance schedule in collaboration with the wider SHEQ team with input from Senior Leadership
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Take responsibility for departmental projects and/or functions as agreed with the Senior Leadership team when undertaking Compliance audits
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Undertake pre-audit research and collate data to prepare for audits, identifying any potential areas of interest
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Research and source appropriate training providers to ensure they meet the learning and development needs of the business
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Understand your responsibility for the health, safety and wellbeing of your team and the wider group, whilst promoting a positive health and safety culture throughout
To be considered for the role you will need to demonstrate a strong mix of the following:
Qualifications/Accreditations
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ISO9001 accreditation/qualification (UKAS accredited)
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Industry recognised Quality Management qualification (or working towards)
Professional Experience:
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Experience of assessing performance and quality in the construction industry
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Demonstrable knowledge of ISO accreditation management
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Confident in the design and delivery of quality assurance processes and systems
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Ability to confidently engage with stakeholders of all levels, both internally and externally
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Proven background of using own initiative to take an independent lead on projects whilst evaluating priorities/workload
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Experience of working in a multi-divisional organisation would be beneficial
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Strong understanding of compliance frameworks
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Exceptional organisational skills with a track record of driving and leading projects without supervision
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Experienced user of Microsoft Office, particularly Outlook, Excel, PowerPoint and Word
Knowledge, Skills & Abilities
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Excellent communicator at all levels
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Able to explain complex terms and processes to those without technical knowledge or professional experience
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Hands-on working knowledge of all relevant industry standards, regulations and legislation
Competencies & Disposition
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Desire to build and develop productive working relationships with stakeholders of all levels
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Strong time-keeping skills with the ability to manage a demanding workload with competing deadlines
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"Owner's mentality" with everything you do
What We Offer:
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A supportive and collaborative work environment
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Opportunities for professional growth and development
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Competitive salary and benefits package
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The chance to be part of an award-winning organisation that values innovation and excellence
