Motor vehicle service advisors Work, Jobs in Swannington, Nfk (with Salaries)

Service Advisor
Duckworth Motor Group —Postwick
- Up to £40,000 a year
- Weekend availability
- Customer service
- English
- Administrative experience
- Free parking
- Life insurance
Quick apply
3d
Senior Service Advisor
Thurlow Nunn Group —Norwich
- £34,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Employee discount
10d
Senior Service Advisor
Thurlow Nunn —Norwich
- £34,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Service Advisor
Thurlow Nunn —Norwich
- £31,998.87 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
8d

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Service Advisor

Duckworth Motor Group -
Postwick

Quick apply

Job details

Full-time
Up to £40,000 a year
3 days ago

Benefits

Free parking
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
English
Administrative experience
Organisational skills

Full job description

Service Advisor
Postwick, Norwich
£40k OTE
45 hours pw

Company Overview

Duckworth Motor Group is a family-owned automotive business serving Lincolnshire and Norfolk communities for over 60 years. Working across four sites we have a dedicated team of over 240 professionals, who are committed to delivering exceptional customer service and offering a wide range of vehicles and automotive services.

Our dealerships feature prestigious brands such as Land Rover, Jaguar, Isuzu, Omoda, and Jaecoo, along with comprehensive after-sales support.

We are now looking for an experienced Service Advisor to join our newly acquired JLR site in Norwich.

Role and responsibilities:

Greeting customers on arrival and delivering outstanding customer service from vehicle drop-off to handover.
Liaising with the Workshop Control, Parts and Sales Departments to ensure a smooth transaction and that customers vehicles are ready on time.
Organising vehicle delivery/collection or courtesy car arrangements.
Recommending additional products, services and repair work.
Demonstrating the JLR Customer First Behaviours in all interactions with customers and colleagues.

About you:

You will have a passion to deliver excellent customer service and quickly build relationships with colleagues and customers.
Previous experience in a customer service role is preferred.
Previous experience in working to key targets.
You will be well presented with good organisational skills and administrative skills.
Motor trade experience is preferred but not essential as full training will be provided.

Schedule:

Monday – Friday: 8 – 6
Saturday shifts on a rota

Duckworth Benefits include:

Free On-site parking
Company Pension
Health Care Cash Plan
Life insurance
State of the art diagnostic equipment

Schedule:

Day shift
Monday to Friday
Weekend availability

Experience:

Our ideal candidate would have motor trade experience in a customer service environment, but for the right candidate full training will be given.

About us:

Duckworth Motor Group is a family owned and run official Jaguar Land Rover franchise. We operate 3 distinct sites: Land Rover Market Rasen, Jaguar Land Rover Boston and Select Omoda Jaecoo, Kirton.

Diversity Statement:

At Duckworth Motor Group, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in our workforce.

These include people from Black, Asian and minority ethnic backgrounds, those with disabilities, LGBTQI+ people, and those who speak English as a second language.

Job Type: Full-time

Pay: Up to £40,000.00 per year

Benefits:

On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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