Global services specialist Work, Jobs in Swansea, Swa (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Swansea
- Full-time
- Azure
- Military
- Salesforce
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
People & Culture Administrator - Temporary contract
TSC Subsea —Swansea
- Temporary
- English
- Human resources
- Flexitime
Quick apply
Credit Controller
IQUW Group —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Trainee Leakage Technician - Wales Job Centre Candidates Only
Tetra Tech —Bridgend
- Overtime
- Hybrid work
- Analysis skills
- Driving
- Communication skills
Production Engineer EC&I Bias
Protium Green Solutions Ltd —Port Talbot
- £50,000 - £60,000 a year
- Full-time
- Programmable logic controllers
- No degree
- In-person
- Free parking
- Annual leave
Quick apply
7d
Credit Controller
ERS Administration Services —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Final Mile Territory Manager
Evri —Llanelli
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Organisational skills
- IT
1h
Marketing Manager
Ouma Ltd —Swansea
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Employee discount
- Referral programme
Quick apply
Delivery Team Trainer
Evri —Carmarthen
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
3d
HR Manager
Dunbia —Cross Hands
- Full-time
- Management
- Human resources
- Organisational skills
- Free parking
- Annual leave
7d
Assistant Underwriter
ERS Administration Services —Swansea
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Claims Technician
IQUW Group —Swansea
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- Communication skills
10d
Scheduler
SOCOTEC UK & Ireland —Bridgend
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Field Service/Install Engineer
Snap-on Diagnostics —Bridgend
- Full-time
- Mechanical knowledge
- Time management
- Employee discount
- Life insurance
Quick apply
Facilities Technician
CBRE —Swansea
- Full-time
- Communication skills
- Employee discount
Claims Technician
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- Communication skills
10d
Senior Taxation Advisor - Customs
Tata Steel —Port Talbot
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Leadership
- Free parking
- Employee assistance programme
Firmware Developer
TSC Subsea —Swansea
- Full-time
- C++
- Bachelor's degree
- No degree
- Flexitime
Quick apply

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global services specialist jobs near swansea, swa

Customer Service Representative

IQUW Group
Swansea

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Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

global services specialist jobs in swansea, swa

Customer Service Representative

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Customer Service Representative

People & Culture Administrator - Temporary contract

Credit Controller

Trainee Leakage Technician - Wales Job Centre Candidates Only

Production Engineer EC&I Bias

Credit Controller

Final Mile Territory Manager

Marketing Manager

Delivery Team Trainer

HR Manager

Assistant Underwriter

Claims Technician

Scheduler

Field Service/Install Engineer

Facilities Technician

Claims Technician

Senior Taxation Advisor - Customs

Firmware Developer

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