Insurance broker Work, Jobs in Swansea, Swa (with Salaries)

Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Claims Executive - Commercial & Schemes
Howden Group Holdings —Swansea
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Account Executive
Benefact Group —Swansea
- £45,000 - £55,000 a year
- Full-time
- Annual leave
- Sick pay
Insurance Adviser
Benefact Group —Llanelli
- From £30,000 a year
- Full-time
- Annual leave
- Sick pay
20h
Credit Controller
IQUW Group —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Claims Technician
IQUW Group —Swansea
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- Communication skills
6d
Claims Technician
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- Communication skills
6d
Credit Controller
ERS Administration Services —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Senior Taxation Advisor - Customs
Tata Steel —Port Talbot
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Leadership
- Free parking
- Employee assistance programme
Insurance Agent
SJL Insurance Services —Swansea
- Full-time
Senior Data Engineer
IQUW Group —Swansea
- Full-time
- Azure
- SQL
- Employee assistance programme
Senior Data Engineer
ERS Administration Services —Swansea
- Full-time
- Azure
- SQL
- Employee assistance programme
Insurance Agent
SJL Insurance Service —Swansea
- Full-time
Quick apply
Service Colleague (Express)
ASDA —Bridgend
- £13.10 an hour
- Part-time
- Annual leave
- Employee assistance programme
7d
Support Worker
Cygnet —Llandeilo
- £13.15 - £13.45 an hour
- Weekend availability
- Care plans
- Communication skills
- Free parking
- Paid training

More jobs to discover

Find similar jobs that you might be interested in.

Claims Executive - Commercial & Schemes
Howden Group Holdings —Swansea
Analyse claims data, identify trends and develop strategies to mitigate risk and create reports, reduce claim frequency and improve overall claims management…
Insurance Adviser
Benefact Group —Llanelli
As an Insurance Adviser you will provide exceptional service and advice to clients in order to maximise client satisfaction, achieving new business and related…
From £30,000 a year
20h

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Customer Service Representative

ERS Administration Services
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

insurance broker jobs in swansea, swa

Customer Service Representative

Claims Executive - Commercial & Schemes

Customer Service Representative

Account Executive

Insurance Adviser

Credit Controller

Claims Technician

Claims Technician

Credit Controller

Senior Taxation Advisor - Customs

Insurance Agent

Senior Data Engineer

Senior Data Engineer

Insurance Agent

Service Colleague (Express)

Support Worker

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