Level 3 business administration Work, Jobs in Swansea, Wls (with Salaries)

Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Clerical Assistant
Rhondda Cynon Taf —Rhondda Cynon Taff
- £25,989 a year
- Full-time
- Computer literacy
- Communication skills
5d
People & Culture Administrator - Temporary contract
TSC Subsea —Swansea
- Temporary
- Customer service
- English
- Databases
- Flexitime
Quick apply
Responsibile Financial Officer
Mumbles Community Council —Swansea
- £40,777 - £45,091 a year
- Part-time
- Hybrid work
- Budgeting
Quick apply
Employer Engagement & Business Development Officer
Barford Industries Ltd —Bridgend
- From £25,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
- Free parking
Quick apply
8d
Support worker
Walsingham Support —Swansea
- £13.45 an hour
- Part-time
- No experience needed
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Family Support Coordinator - FTC
Home-Start Cymru —Rhondda Cynon Taff
- £16,580.68 a year
- Temporary
- Management
- Writing skills
- Travel
Quick apply
Systems Development Supervisor
South Wales Police —Bridgend
- £40,383 - £42,612 a year
- Full-time
- Travel
- Annual leave
Vehicle Technician
Days Motor Group —Swansea
- 8 hour shift
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Senior Data Engineer
ERS Administration Services —Swansea
- Full-time
- Azure
- Employee assistance programme

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level 3 business administration jobs near swansea, wls

Customer Service Representative

ERS Administration Services
Swansea

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Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

level 3 business administration jobs in swansea, wls

Customer Service Representative

Clerical Assistant

People & Culture Administrator - Temporary contract

Responsibile Financial Officer

Employer Engagement & Business Development Officer

Support worker

Family Support Coordinator - FTC

Systems Development Supervisor

Vehicle Technician

Senior Data Engineer

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