Office supervisor Work, Jobs in Swettenham, Chs (with Salaries)

Front Office Supervisor
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Office Supervisor
The Manchester Crematorium Ltd —Manchester
- £33,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Annual leave
- Bereavement leave
Quick apply
11d
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
Operations Supervisor – Rental & Customer Service
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply
Branch Operations Supervisor
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply
Operations Supervisor , AMXL UK
Amazon UK Services Ltd. —Stoke-on-Trent
- Nights as needed
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
3d
Front Office Supervisor
Lancashire Cricket Club —Old Trafford
- Full-time
- Hybrid work
- Bar
- Hotel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Front Office Supervisor
Dalata —Manchester
- Full-time
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
Financial Operations Supervisor
Radius Limited —Crewe
- Full-time
- Management
- Supervising experience
- Communication skills
Quick apply
10d
Ticketing Operations Supervisor
Factory International —Manchester
- £30,055.40 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
3d
CASH OFFICE SUPERVISOR
Merlin Entertainments —Stoke-on-Trent
- £13.40 an hour
- Full-time
- Cash handling
- Communication skills
- Resort
- Employee discount
1d
Front Office Supervisor
The Rex —Manchester
- Hotel
- Organisational skills
- Referral programme
Quick apply
Executive Personal Assistant - Leader
St. Helens Council —St Helens
- £32,062 - £33,699 a year
- Microsoft Office
- Organisational skills
- IT
3d

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Front Office Supervisor

FAIRMONT -
Knutsford

Quick apply

Job details

Full-time

Benefits

Discounted or free food
Company pension

Qualifications

Hospitality
Supervising experience
Organisational skills
Communication skills
Hotel experience

Full job description

Company Description

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

To support the seamless, elegant, and highly personalised operation of the Front Office at Fairmont Cheshire The Mere. The Front Office Supervisor ensures every guest arrival, departure, and interaction reflects the sophistication and warmth of Fairmont service. Through confident leadership, exceptional attention to detail, and a commitment to anticipatory hospitality, this role upholds the highest standards of luxury while guiding the team to deliver consistently exceptional guest experiences.

Job Description

Deliver a refined, welcoming, and polished arrival experience that embodies Fairmont’s luxury standards
Supervise daily Front Office operations, ensuring smooth check‑ins, check‑outs, and lobby flow
Support the Front Office Manager in leading, coaching, and developing the reception team
Maintain a strong, visible presence in the lobby, offering assistance and anticipating guest needs
Handle guest enquiries, concerns, and service recovery with professionalism and discretion
Oversee daily shift procedures, ensuring accuracy in billing, cashiering, and room allocations
Coordinate with Housekeeping, Guest Relations, Spa, and F&B to ensure seamless communication and guest satisfaction
Monitor VIP arrivals, special requests, and personalised preferences to elevate the guest journey
Conduct shift briefings to share operational updates, VIP information, and service priorities
Ensure all Front Office colleagues uphold Fairmont grooming, communication, and service standards
Maintain accuracy of guest profiles, preferences, and loyalty programme engagement
Support training initiatives to enhance service culture and operational excellence
Assist with rota planning, task delegation, and team scheduling
Ensure compliance with health, safety, and security procedures in line with UK legislation
Maintain a high level of product knowledge, including room categories, hotel facilities, and local area insights
Uphold Fairmont’s brand values in every interaction, fostering a warm and sophisticated guest environment

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Qualifications

Minimum 1–2 years’ experience in Front Office or luxury hospitality
Previous supervisory or team‑leading experience desirable
Strong communication and interpersonal skills with a polished, professional presence
Experience with hotel systems such as Opera PMS preferred
Excellent organisational skills and meticulous attention to detail
Strong problem‑solving and service‑recovery abilities
Confident handling billing, payments, and guest accounts
Understanding of UK hospitality standards, health & safety, and GDPR requirements
Additional languages advantageous for an international clientele

Additional Information

What is in it for you?

Exclusive Discounts:
- Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team – our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people

Quick apply

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