Customer success manager Work, Jobs in Swindon, Wil (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
7d
Customer Experience Manager
Sainsbury's —Swindon
- From £32,700 a year
- Management
- Leadership
- Employee discount
2d
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Account Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Sales
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Pre-Sales Lead Generation - Part Time
Infopro Digital Services Limited —Swindon
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Advisor
Corpay —Swindon
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Area Sales Manager - South West
OX Tools —Swindon
- £45,000 - £50,000 a year
- Full-time
- Sales
- Travel
- Communication skills
- Annual leave
Quick apply
Store Manager
Convenient Cash —Swindon
- Full-time
- Management
- Sales
- Customer service
Quick apply
Business Development Manager (BDM) - Cirencester - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Cirencester
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Senior Sales Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Trading Manager Opportunities - Swindon Area
Morrisons —Swindon
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Experience Lead (12 month maternity cover)
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
9d
Rental Manager - TopUsed
MAN Truck & Bus UK —Swindon
1d
Sales Support & Operations Coordinator (Part-Time)
The Heritage Bakery —Witney
- £13.50 - £14.50 an hour
- Part-time
- CRM software
- Hospitality
- Sales
- Free parking
- Store discount
Quick apply
7d
Business Manager
Thermo Fisher Scientific —Swindon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
VodafoneThree - Segment Performance & Operations Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Leadership
- Employee discount
9d
Store Manager
Ben Sherman Swindon —Swindon
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
10d
Global Alliances Manager
VoCoVo —Chipping Norton
- £72,000 - £85,000 a year
- Hybrid work
- Sales
- Communication skills
- Employee assistance programme
- Sick pay
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Swindon
- £3,800 a month
- Full-time
- Sales
Quick apply

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customer success manager jobs near swindon, wil

Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time
7 days ago

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

customer success manager jobs in swindon, wil

Senior Customer Success Manager

Customer Experience Manager

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Senior Customer Success Manager

Account Manager

Pre-Sales Lead Generation - Part Time

Customer Service Advisor

Area Sales Manager - South West

Store Manager

Business Development Manager (BDM) - Cirencester - Circa 41k Package - 53k OTE Uncapped

Senior Sales Manager

Trading Manager Opportunities - Swindon Area

Customer Experience Lead (12 month maternity cover)

Rental Manager - TopUsed

Sales Support & Operations Coordinator (Part-Time)

Business Manager

VodafoneThree - Segment Performance & Operations Lead

Store Manager

Global Alliances Manager

JUNIOR SALES ADVISOR

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