Sales, Events & Reservations Assistant (Part-Time)
Sudbury House Hotel
Approx. 15–20 hours per week | Flexible/negotiable hours, including some weekends
Sudbury House Hotel is a busy country house hotel hosting weddings, conferences, and private events. We are looking for an organised and reliable Sales, Events & Reservations Assistant to support our busy team.
This is a varied role combining administration, enquiries, reservations, and event coordination within a fast-paced hospitality environment. The successful candidate will be confident multitasking and working closely with different hotel departments to ensure excellent guest service and smooth event delivery.
Important: Applicants must have previous experience working in a hotel or similar hospitality environment. A good understanding of hotel operations, including Reception, Reservations, and Sales, is essential.
Key Responsibilities
- Responding to enquiries and assisting with bookings
- Supporting the coordination of weddings, conferences, and events
- Assisting with hotel reservations and guest communications
- Supporting with group reservations and rooming lists
- Preparing event documentation and client correspondence
- Updating booking systems and maintaining accurate records
- Providing administrative support to the Sales and Events team
- Liaising with departments to ensure smooth event delivery
- Assisting Reception and Reservations when required
Requirements
- Previous hotel or hospitality experience (essential)
- Strong organisational and communication skills
- Confident using computer systems
- Professional and friendly approach
- Able to multitask and work in a busy environment
- Flexible to work weekdays and some weekends
What We Offer
- Flexible working hours (by agreement)
- Supportive team environment
- Training and development opportunities
- Competitive hourly rate (dependent on experience)
- Staff meals and employee benefits
To apply, please submit your CV and a short cover note.
Job Types: Full-time, Permanent
Pay: From £12.80 per hour
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Work Location: In person