Aberdeen, Bolton, Bristol (Cribbs Causeway), Colchester, Gateshead, Leeds Birstall, Llandudno, Manchester, Norwich, Plymouth, Solihull, Swindon - HQ, Tamworth
Learning and Performance Partner
ROLE PURPOSE
The Learning and Performance Partner role supports the day-to-day operational delivery
of the OD strategy by assisting OFL colleagues with their learning and development, as
well as talent management requirements, enabling the business to meet its people
objectives related to performance and culture.
They support the identification of learning and performance needs across each business
function by adopting an agile, curious, and inquisitive approach. They are responsible for
designing, delivering, and evaluating a full range of learning and development
interventions to meet these needs.
Providing advice and support to managers and individuals regarding learning and
performance, they improve sustained measurable results that are aligned to OFL
business objectives and values by developing colleagues and assisting them in having the
proper knowledge, skills, and behaviours to successfully perform their current role and,
where applicable, prepare them for their next role.
CORE RESPONSIBILITIES
- Champion Oak Furnitureland's culture, values, and behaviours, ensuring they are
reflected in and threaded throughout all development interventions.
- Provide learning and development expertise for the analysis, design, and
implementation of OD projects and workstreams that contribute to the delivery of
corporate initiatives and business projects.
- Design and deliver a wide range of learning content, including face-to-face
development, eLearning, virtual training, learning programmes, and Train the Trainer
sessions that support the delivery of the HR strategy.
- With others (incl. HRBPs), provide advice, guidance and support to managers and their
teams on the identification of local development needs, support in the design of
personal development plans where appropriate and feed into wider organisational
requirements.
- Provide support to managers on how to manage learning and career conversations.
- Collaborate with cross-functional stakeholders and subject matter experts to manage
the quality assurance of proposed materials and SME training capability, enabling the
delivery of high-quality and relevant learning interventions.
- Deliver OD projects that involve scoping out learning objectives, designing learner
plans/pathways (including blended learning), and implementing/maintaining effective
content.
- Collaboratively work with others to scope out learning objectives aligned to business
objectives, design bespoke learner content, including blended learning solutions and
development pathways and deliver /maintain content as required.
- Support onboarding of new starters through the delivery of corporate, local, and role-
specific inductions, including maintenance of programme content and delivery
methods.
- Keep up to date with new learning trends, research and advise others on best
practices, and contribute creative ideas and suggestions to the wider OD Team.
- Work with stakeholders to evaluate the business impact of learning interventions by
monitoring and capturing evidence/feedback that demonstrates achievement of
objectives, measuring return on investment/expectation and making
recommendations where necessary.
SKILLS AND EXPERIENCE
- Proven track record in designing and delivering learning and development
interventions (in person, virtually, and through eLearning) that drive behavioural and
cultural change.
- Knowledge and experience in designing and developing impactful blended learning
solutions (digital, face-to-face) that improve performance and productivity.
- Well-versed in adult learning methodologies and the learning cycle, has current
awareness of the latest trends across both Learning and Development and within the
field of performance management.
- Proficient in utilising and administering Learning Management Systems, including
reporting.
- Experienced, credible business partner with a demonstrable track record of supporting
key stakeholders in the analysis and identification of learning and development
requirements and recommendation and delivery of appropriate learning interventions.
- Capable of using coaching and mentoring techniques, developing others, and
enabling them to meet the required performance levels for their role consistently.
- Proven experience in working collaboratively as a team to achieve joint objectives.
- Highly creative and innovative thinker with excellent communication skills and a visual
eye. Strong attention to detail, able to produce accurate and high-quality work
- Knowledge and experience with a variety of methods and eLearning authoring tools
(including Articulate, Storyline, video editing, Advanced PowerPoint skills, and Adobe).
- Experience in working as a training designer for multiple business environments such
as Retail, Logistics, Head Office, and Customer Service.
Benefits:
- Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
- Life assurance: free cover of a minimum of two times your annual salary up to the age of 65
- 25 days holiday per year plus bank holidays
- Birthday: an additional day off for you to celebrate your birthday
- Hybrid working
- Pension: 4% employer contribution, 5% employee contribution
- Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
- My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays
- Company car
- Phone allowance
