It business partner Work, Jobs in Swindon, Wil (with Salaries)

2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
12d
Programme Manager - Protect Integration
Nationwide Building Society —Swindon
- From £90,000 a year
- Temporary
- PMP
- Banking
11d
Senior Project Manager - Business Change
Oak Furnitureland —Swindon
- £60,000 a year
- Full-time
- Hybrid work
- Project management
- Mentoring
- Organisational skills
- Free parking
- Employee assistance programme
2d
Head of Ecommerce
Oak Furnitureland —Swindon
- £60,000 - £85,000 a year
- Full-time
- Sales
- Merchandising
- Analysis skills
- Free parking
- Employee assistance programme
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Specialist – Traffic Management x 2
Swindon Borough Council —Swindon
- £45,091 a year
- Full-time
- English
- Travel
Quick apply
14d
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- AWS
- Travel
- Mentoring
Marketing Business Partner
Sumer —Swindon
- Hybrid work
- Project management
- Organisational skills
- Marketing
Quick apply
IT Field Engineer - Berkshire
T-Tech —Swindon
- £30,000 - £38,000 a year
- Full-time
- Azure
- Communication skills
Quick apply
1d
Infrastructure Lead Engineer - E4
Nationwide Building Society —Swindon
- £90,000 a year
- Full-time
- Management
- Linux
- Leadership
22h
Head of Property
Oak Furnitureland —Swindon
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
DiSSCo UK Impact and Engagement Manager
UK Research and Innovation (UKRI) —Swindon
- £37,841 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Patient Co-ordinator /Receptionist
Kingswood Surgery —Swindon
- From £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
1d
Specialist - Major Highway Maintenance
Swindon Borough Council —Swindon
- £45,091 a year
- Full-time
- English
- Travel
Quick apply
11d
Head of DiSSCo UK
UK Research and Innovation —Swindon
- £58,589 a year
- Part-time
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Head of Tech Operations and Resilience
Zurich Insurance —Swindon
- Full-time
- Hybrid work
- IT
- Financial services
- Leadership
- Flexible schedule
8d
Economic Crime SME Manager
Nationwide Building Society —Swindon
- From £50,000 a year
- Temporary
- Leadership
10d
Senior Manual Tester (DV Security Clearance)
CGI —Chippenham
- Full-time
- Azure
- SharePoint
- IT
Quick apply
Vehicle Operations Advisor - TopUsed
MAN Truck & Bus UK —Swindon
9d

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2nd Line IT Support

Sumer
Swindon

Quick apply

Job details

Permanent
12 days ago

Qualifications

Azure
Customer service
Windows
IT support
Organisational skills
Communication skills
Active Directory

Full job description

Description

Sumer is a leading professional services group supporting regional SMEs across the UK and Ireland. As we continue to scale, we are integrating high‑quality accountancy firms into a national organisation with strong local presence.

We are seeking a proactive and skilled IT Support Technician (2nd Line) to support our Monahans hub in Trowbridge or Swindon. This role combines on‑site end‑user support with close collaboration across our central IT function, contributing directly to the reliability, security, and performance of our growing technology environment. You will play a key role in ensuring smooth day‑to‑day operations, delivering excellent user support, and maintaining robust local infrastructure.

Key Responsibilities

User & Desktop Support

Deliver 2nd Line troubleshooting for laptops, desktops, peripherals, applications, and performance issues.
Take and manage support calls and tickets, resolving issues at first contact where possible
Communicate clearly with users, providing updates and managing expectations

Account, Access & Device Management

Manage user lifecycle processes, including onboarding, leavers, access provisioning, and permissions updates.
Configure workstations, profile laptops, and ensure new starters receive an effective technical induction.
Administer Active Directory and Microsoft 365, including mailbox setup, distribution lists, and security groups.

Systems Maintenance & Administration

Perform routine system checks, patching validation and monitoring activities.
Maintain accurate documentation for systems, configurations, and support procedures.

Security & Compliance

Support technical activities related to vulnerability management and remediation.
Work with tools such as Sentinel one, Qualys, Mimecast, and Microsoft 365 Security Portal.
Assist with triage and response to security alerts under the direction of central IT.

Vendor & Escalation Management

Coordinate with third‑party vendors and external partners to resolve technical issues or support local projects.

Collaboration with Group IT

Support initiatives relating to:
Microsoft Windows 11 endpoint environments
Microsoft 365 administration and apps
Mimecast web filtering and email security
Vulnerability scanning and patching using Qualys
Hardware configuration to organisational standards

Skills, Knowledge & Expertise

Essential

Solid experience in a 2nd Line role within a multisite or professional services environment.
Good working knowledge of Windows and Microsoft 365
Comfortable taking calls and working with a ticketing system
Strong customer service mindset with clear communication skills
Willingness to learn, follow procedures, and escalate issues when appropriate

Desirable / Beneficial

Exposure to Azure administration, conditional access, security policies.
Experience supporting server or cloud operational tasks.

Belong @ Sumer

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers, and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.

Our values represent what matters most to us and guide how we work every day:

We Shine Together
We Do the Right Thing
We Make It Count

We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.

About Sumer

Sumer is a fast-growing professional services firm dedicated to championing small and medium businesses and helping communities prosper across the UK and Ireland.

Operating within a buy and build “Hub and Spoke” business model, we combine the indispensable value of leading regional practices with the tech, scale, and breadth of expertise of a national organisation.

We call this ‘The Power of Collaboration’ – an approach that delivers growth for our entire organization and all the businesses we serve.

By joining Sumer, you become part of a dynamic team committed to innovation, excellence, and the success of the businesses we support.

Quick apply

Refine Your Search

it business partner jobs in swindon, wil

2nd Line IT Support

Programme Manager - Protect Integration

Senior Project Manager - Business Change

Head of Ecommerce

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Specialist – Traffic Management x 2

Technical Delivery Manager

Data Centre Technician, Operations, IT, & Support Engineering

Marketing Business Partner

IT Field Engineer - Berkshire

Infrastructure Lead Engineer - E4

Head of Property

DiSSCo UK Impact and Engagement Manager

Patient Co-ordinator /Receptionist

Specialist - Major Highway Maintenance

Head of DiSSCo UK

Head of Tech Operations and Resilience

Economic Crime SME Manager

Senior Manual Tester (DV Security Clearance)

Vehicle Operations Advisor - TopUsed

I want to receive the latest job alerts for it business partner in swindon, wil

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