Customer service manager Work, Jobs in Swindon (with Salaries)

Office Manager / PA
Motofix Accident Repair Centres —Swindon
- Up to £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
8d
Customer Service Team Manager
Oak Furnitureland —Swindon
- £34,437.32 a year
- Full-time
- Customer service
- Computer literacy
- Leadership
- Free parking
- Employee assistance programme
2d
Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
8d
Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Swindon
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Head of Customer Experience - Automation
Nationwide Building Society —Swindon
- From £96,000 a year
- Temporary
- Continuous improvement
- Driving
- Financial services
4d
Sales Manager
NEXT —Swindon
- From £9,500 a year
- Part-time
- Employee discount
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- ERP systems
- Microsoft Office
- IT
Quick apply
3d
Customer Service Team Manager
Welcome Break —Hungerford
- Up to £28,000 a year
- Customer service
- Supervising experience
- Free parking
- Employee discount
4d
Internal Sales Manager
Magic Touch Promotions —Swindon
- £35,000 - £75,000 a year
- Full-time
- Sales
- Analysis skills
- In-person
- Free parking
Quick apply
Commercial Key Account Manager
Wasdell Packaging Ltd —Swindon
- £35,000 - £40,000 a year
- Full-time
- Management
- Sales
- Business development
- Free parking
Quick apply
Customer Resolution and Continuous Improvement Team Leader
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
12d
Regional Operations Manager – Cleaning Services
Mitie —Swindon
- Full-time
- Warehouse experience
- Leadership
- Communication skills
Assistant Manager
The Fragrance Shop —Swindon
- From £12.95 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
2d
Property Manager
LRG —Swindon
- £27,500 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Customer Care Lead
Neafs UK Ltd. —Swindon
- From £25,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Annual leave
Quick apply
Sales Manager
Cobal Sign Systems Limited —Newbury
- From £45,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Quick apply
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
4d
Change & Implementation Manager
Edenred —Swindon
- Full-time
- Hybrid work
- Azure
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Hotel - Duty Manager
Premier Inn —Swindon
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply

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Office Manager / PA

Motofix Accident Repair Centres -
Swindon

Quick apply

Job details

Permanent | Full-time
Up to £38,000 a year
8 days ago

Benefits

Annual leave
Company pension
Life insurance

Qualifications

Microsoft Word
Automotive repair
Driving Licence
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Office Manager / PA
Repair Centre
Swindon SN5 | 45 hrs per week | Up to £38,000 per annum (Inc)

Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.

Why join the Motofix family?

Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver.
Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business.

What We Offer

Excellent salary
Incentive pay subject to role progression
Saturday morning 1:4 Rota shifts (paid overtime)
30 days annual leave (inclusive of bank holidays)
Workplace pension scheme
Free training and development
Employee long service rewards
Employee well-being services
Free uniform (and PPE)
Life insurance

About the Role

As Office Manager / PA, you’ll be at the heart of branch operations—ensuring the smooth running of the office while providing proactive PA support to the Repair Centre Manager. You will take responsibility for supervising the front of house reception team, ensuring all visitors and customers are greeted professionally and looked after throughout their journey. In addition, you'll support the finance function by handling invoice processing and assisting with credit control queries, playing a vital role in the financial accuracy of site operations. This role requires initiative, attention to detail, and strong organisational skills to enhance productivity and efficiency within the branch as you will also take ownership of HR-related administrative duties, time and attendance records, and training coordination.

Key Responsibilities

Supervision of customer reception team.
Ensure customer receive a professional front-of-house experience with all enquiries handled promptly.
Oversee the duties of the logistics team and Team leader.
Manage day-to-day office administration to support seamless branch operations.
Process and raise invoices accurately and on time; liaise with accounts and resolve invoice queries.
Track and report on customer invoicing progress and assist with month-end reporting.
Act as PA to the Repair Centre Manager in aspects of administration, including
Managing diaries, meetings, and correspondence.
Collate and submit accurate time and attendance records for payroll.
Coordinate and minute staff and operational meetings, ensuring actions are followed up.
Support recruitment activities including interview arrangements and onboarding paperwork.
Act as staff review / training coordinator and maintaining accurate related records.
Manage office supplies and equipment, ensuring operational readiness.
Support site BSi, Manufacture, Health & Safety compliance records.

About You

An office professional who thrives in a dynamic, fast-paced, customer-focused environment. With a strong sense of ownership, you will enjoy wearing multiple hats and being the go-to person for both internal teams and visiting customers. You’re equally comfortable handling a variety of administration duties, whilst also providing senior-level support.

What We Look For

Experience in Office Management, within a customer-facing environment (automotive preferred).
Previous PA experience combined with excellent communication and organisational skills.
A personable, proactive professional with a strong customer service ethic.
Excellent administrative and organisational abilities with strong attention to detail.
Confident handling invoices, finance admin, and dealing with queries., in line with company processes.
Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to handle sensitive information with discretion.
Team player who can also work independently and prioritise workload effectively.
Full UK Driving Licence with willingness to travel locally if needed.

Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days.
Please check out our website for our privacy and wellbeing policies.

Job Types: Full-time, Permanent

Pay: Up to £38,000.00 per year

Benefits:

Company pension
Life insurance

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in swindon

Office Manager / PA

Customer Service Team Manager

Complaints Team Leader

Senior Customer Experience Manager

Business Development Manager (BDM) - Swindon - Circa 41k Basic - 53k OTE Uncapped

Head of Customer Experience - Automation

Sales Manager

Customer Success Manager

Customer Service Team Manager

Internal Sales Manager

Commercial Key Account Manager

Customer Resolution and Continuous Improvement Team Leader

Regional Operations Manager – Cleaning Services

Assistant Manager

Property Manager

Customer Care Lead

Sales Manager

Service Business Operations Manager

Change & Implementation Manager

Hotel - Duty Manager

I want to receive the latest job alerts for customer service manager in swindon

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