Patient services coordinator Work, Jobs in Sywell, Nth (with Salaries)

Coordinator, Patient Services
Baxter —Northampton
- £27,000 a year
- CRM software
- Customer service
- Microsoft Office
Client Care Coordinator (FTC)
IVC —Northampton
- Full-time
- Communication skills
- Annual leave
- Employee discount
PA to the Practice Manager / Complaints Coordinator
Leicester Terrace Health Care Centre —Northampton
- From £14.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
Patient and Service Coordinator
Principal Medical Limited —Towcester
- £25,750 - £27,750 a year
- Full-time
- Administrative experience
- Patient care
- In-person
Quick apply
12d
Treatment Coordinator
Bupa Dental Care —Northampton
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
Departmental Support Coordinator - Genetic Toxicology
Labcorp —Huntingdon
- Full-time
- Organisational skills
- Communication skills
- Time management
Clinic Coordinator
Northampton General Hospital NHS Trust —Northampton
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
6d
Qualified Dental Nurse/Treatment Care Co-Ordinator
MK Smiles Dental Practice —Milton Keynes
- £12.71 - £14.00 an hour
- Full-time
- Customer service
- Administrative experience
- Patient care
- Employee discount
Quick apply
Pharmacy Technician
PrimaryCareCareers —Bedford
Workshop Engineer
Vantive —Northampton
- Microsoft Office
- Computer skills
Associate Dentist
mydentist —Kettering
- Part-time
- IT
- Sick pay
Quick apply
Endodontist
mydentist —Kettering
- IT
Quick apply
Veterinary Surgeon - flexible rota, Salary up to £65,000 fte
Vets for Pets —Buckingham
- £55,000 - £65,000 a year
- Part-time
- Annual leave
Periodontist
mydentist —Kettering
- IT
Quick apply
Locum Dentist
mydentist —Kettering
- Full-time
- IT
- Sick pay
Quick apply

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Coordinator, Patient Services

Baxter -
Northampton

Apply Now

Job details

£27,000 a year

Qualifications

CRM software
GPhC
Customer service
Microsoft Office
Organisational skills
IT

Full job description

Req # 205580 Location Northampton, England, United Kingdom Job Category Supply Chain Date posted 07/09/2026

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Summary

This role will coordinate the prescription management process, patient stock levels for medical & ancillary products, process orders for delivery to home patients, and undertake patient account management in line with standard operating procedures, service specifications and operational KPIs (under the supervision & direction of the Responsible Pharmacist).

Monday to Friday - Shift rotation 8:30 to 16:30 / 9:30 - 17:30

The role will be initially hybrid based in Northampton before moving to a home-based role in 2027.

Key Accountabilities

Respond to inbound calls and initiate outbound calls/email correspondence (including shared inbox management) to patients & customers in order to process stock orders and resolve patient queries.
Activate new patients onto the service and coordinating the installation delivery in line with customer requirements.
Accurately enter prescriptions and the directions on the Patient Management System
Process patient orders (including charge orders) accurately on the Patient Management System as directed by the patient’s prescription
Organise collections and process sales returns within the allocated timeframes.
Manage the administration (e.g. tracking, filing, requesting, archiving) of physical & electronic pharmacy records including patient prescriptions in an accurate and timely manner.
Report and escalate system inaccuracies to the Customer Service & Patient Services Supervisor.
Liaise with third-party partners (e.g. transport, nursing, technical services) to facilitate and deliver patient treatments
Coordinate the back-order management process including communicating with patients & pharmacists, liaising with third-party partners and updating the system.
Support the resolution of customer invoice queries to enable payment of services provided.
Record patient complaints and incidents immediately on the Complaint Management System and investigate where appropriate.
Escalate clinical queries and patient safety incidents to the Responsible Pharmacist within the defined timeframes as per the Communications Standard Operating Procedure.

Education and Experience

Successful experience in customer service or patient-centric roles
Successful experience is using customer relationship management systems
Previous experience of working in a pharmacy/healthcare setting would be advantageous
Previous experience of demonstrating strong administration skills in high volumes
Strong verbal and written communications skills (e.g. professional telephone manner)
High attention to detail
Good IT proficiency (including Microsoft Office)
Strong organisational & prioritisation skills in a demanding environment
Process-driven
Dispensing Assistant Qualification or equivalent (minimum of Regulated Qualifications Framework Level 2 as defined in GPhC guidance), preferential but not essential.

What are some of the benefits of working at Baxter?

£27,000 base salary, plus competitive benefits
Professional development opportunities
High importance placed on work life balance

#LI-MT1

#IND-UKOPS

#IND-UKCOM

#LI-BAXGEN

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

Refine Your Search

patient services coordinator jobs in sywell, nth

Coordinator, Patient Services

Client Care Coordinator (FTC)

PA to the Practice Manager / Complaints Coordinator

Patient and Service Coordinator

Treatment Coordinator

Departmental Support Coordinator - Genetic Toxicology

Clinic Coordinator

Qualified Dental Nurse/Treatment Care Co-Ordinator

Pharmacy Technician

Workshop Engineer

Associate Dentist

Endodontist

Veterinary Surgeon - flexible rota, Salary up to £65,000 fte

Periodontist

Locum Dentist

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