About the Role
Liverpool has long been a city known for education, innovation, and global connections. At EduPac Global Education Services UK, we help learners achieve their academic and professional goals through high-quality education programmes and exceptional student support. We believe that successful educational experiences are built on outstanding organisation, meaningful communication, and a commitment to student success.
We are looking for an Education Programme Coordinator to oversee the planning, coordination, and delivery of our educational programmes. This isn't simply an administrative position—you'll be central to ensuring our students, instructors, and education partners enjoy a seamless and rewarding experience throughout every stage of the programme lifecycle.
You'll work closely with academic teams, student support staff, and external partners to coordinate programme activities, maintain operational excellence, and continuously improve the quality of our services.
Why Work With Us?
Collaborative Culture: Join a supportive and welcoming team where your ideas are valued, your contributions are recognised, and collaboration drives everything we do.
Meaningful Impact: Every programme you coordinate helps students achieve important educational and career milestones. Your work directly contributes to creating positive learning experiences.
Professional Development: We encourage continuous learning and provide opportunities to expand your skills in programme management, education administration, and stakeholder engagement as our organisation continues to grow.
Modern Working Environment: Work within a professional, technology-enabled office where efficient systems and collaborative processes allow you to focus on delivering exceptional educational services.
Key Responsibilities
Programme Coordination: Coordinate the day-to-day delivery of educational programmes, ensuring activities, schedules, and deadlines are effectively managed.
Student Support: Serve as a primary point of contact for students, providing timely guidance, responding to enquiries, and supporting a positive learner experience.
Academic Administration: Maintain accurate student records, programme documentation, attendance tracking, and reporting while ensuring information remains up to date.
Stakeholder Collaboration: Build strong relationships with instructors, academic partners, and internal departments to ensure programmes are delivered efficiently and professionally.
Event & Schedule Management: Organise orientations, workshops, information sessions, and programme events while coordinating calendars, facilities, and resources.
Quality Assurance: Monitor programme delivery, identify opportunities for improvement, and support initiatives that enhance student satisfaction and operational effectiveness.
What We Are Looking For
Experience: Previous experience in education administration, programme coordination, academic operations, student services, project coordination, or a similar organisational role.
Communication Skills: Excellent written and verbal communication skills with the confidence to interact professionally with students, colleagues, and external education partners.
Organisation: Outstanding planning and time management abilities with the capacity to manage multiple priorities while maintaining exceptional attention to detail.
Technical Skills: Comfortable using Microsoft Office, Google Workspace, databases, CRM systems, or student information systems to manage records and coordinate daily activities.
Problem Solving: A proactive, solution-focused approach with the ability to resolve issues efficiently while maintaining a high standard of customer service.
Mindset: You are organised, adaptable, and passionate about education. You enjoy helping others succeed, thrive in collaborative environments, and take pride in delivering programmes that make a lasting impact.
Pay: £30,420.00-£38,549.16 per year
Benefits:
- Health & wellbeing programme
- Paid volunteer time
- Sick pay
Work Location: Hybrid remote in Liverpool L33 1EH
