Reservations Agent
The Reserve Chester Zoo —Chester
- £27,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Associate
Courtyard by Marriott Keele Staffordshire —Longport
- £27,227 a year
- Full-time
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
Guest Services Assistant
Valor Hospitality —Liverpool
- £13.09 an hour
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
11d
Reservations Agent
FAIRMONT —Knutsford
- Full-time
- Hotel
- Organisational skills
- In-person
Quick apply
Meet Me & Groups Coordinator
Village Hotels - Warrington Office —Warrington
- £26,208 - £30,048 a year
- Full-time
- Hybrid work
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d

More jobs to discover

Find similar jobs that you might be interested in.

Guest Service Associate
Courtyard by Marriott Keele Staffordshire —Longport
Greet and welcome guests in a friendly and professional manner. Answer phone calls and direct them to the appropriate department or staff member.
£27,227 a year
Quick apply
Administrative Assistant, Associate Degree (AD) Nursing Program
Bucks County Community College —Newtown
Provide front-line customer service to current and prospective students, college personnel, community stakeholders, and regulatory agencies by answering phone…

I want to receive the latest job alerts for guest service agent in tattenhall, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near tattenhall, chs

Reservations Agent

The Reserve Chester Zoo -
Chester

Quick apply

Job details

Permanent
£27,000 a year

Benefits

Employee assistance programme
Employee discount

Qualifications

Hotel and accommodations experience
Internal department liaison
Accommodation booking
Organisational skills
Front desk
Customer interaction
Guest services
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

Reservations Agent

£27,000

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

We are seeking a friendly, organised, and detail-oriented Reservations Agent to join our team. You will be responsible for handling room reservations and ensuring guests receive accurate information and excellent service from their first point of contact.

With this role ou may be required to assist in Food & Beverage, Front Office or other departmnets during quieter times.

Key Responsibilities

Handle guest reservations via phone, email, and online systems
Accurately enter, modify, and cancel bookings in the property management system
Provide information on room types, rates, packages, and hotel services
Maximise revenue through upselling and promoting special offers
Respond promptly to guest enquiries and special requests
Liaise with Front Office, Sales, and Housekeeping to ensure smooth operations
Maintain accurate records and follow hotel policies and procedures
Support with billing for corporate and group rooms

What We’re Looking For

Previous experience in hotel reservations or front office (preferred but not essential)
Strong communication and customer service skills
Good attention to detail and organisational skills
Confident using reservation systems and basic computer applications
Ability to work well under pressure and manage multiple tasks
Flexible availability, including weekends

Troo Benefits

Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
Zoo Membership: Membership for you, your partner and your children to visit the Zoo during your time off.
Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.

Quick apply

Refine Your Search

guest service agent jobs in tattenhall, chs

Reservations Agent

Guest Service Associate

Guest Services Assistant

Reservations Agent

Meet Me & Groups Coordinator

More jobs to discover

I want to receive the latest job alerts for guest service agent in tattenhall, chs

Explore jobs in more locations

Reservations Agent

£27,000

Location Description

Job Description

Troo Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected